Attendant - External Activities

Description

Job Summary: We are seeking a communicative and empathetic Attendant to work externally, promoting services and guiding the community in a welcoming and respectful manner, thereby strengthening institutional ties. Key Highlights: 1. External activities with social impact 2. Communication and interaction with the community 3. Institutional representation emphasizing empathy **Are you communicative, do you enjoy interacting with people, and want to make a difference in your community?** Then this opportunity may be ideal for you! We are part of a team that values respect, collaboration, and mutual support. Here, we believe the best ideas emerge when we work together creatively, empathetically, and purposefully. We are looking for someone to serve as an **Attendant**, carrying out external outreach and guidance activities regarding our services. The main objective of this role is to deliver information in a **welcoming, clear, and respectful** manner to diverse audiences, reinforcing the bond between the community and the services we provide. **Responsibilities and Duties** * **External Public Service:** Conduct visits to pre-defined locations (communities, institutions, events, mobile service points, etc.) to guide citizens about the services offered, providing clear, direct, and courteous information. * **Request Mediation:** Assist in issuing queue numbers for referrals to units for document issuance (RG, CNH) and other services. * **Institutional Representation and Service Quality:** Act as a representative of the organization during external activities, safeguarding the institutional image, adhering to conduct protocols, service standards, and established quality benchmarks. **Requirements and Qualifications** **Ideal Profile:** * A person with excellent communication skills, friendliness, and empathy; * A proactive profile with ease adapting to diverse contexts; * Strong interpersonal skills to approach the public and present our services clearly and enthusiastically; * Ability to remain calm under pressure and handle adverse situations professionally; * Genuine interest in serving the population and contributing to the organization’s social impact. **Desirable:** * Prior experience in customer service, reception, service promotion, or community initiatives; * Teamwork skills and willingness to perform external activities. **Additional Information** **Monthly Salary:** R$ 1\.549,27\. **We offer a benefits package including:** **Transportation Allowance** (6% deduction) **Birthday Day Off** – a full day just for you to celebrate however you wish! **Health Insurance Plan** – Co-payment based; the company covers the employee’s monthly premium. **Dental Insurance Plan** – Co-payment based; the company covers the employee’s monthly premium. **Meal/food Allowance** – R$ 25,73 per day for meals. **Wellhub** – take care of your body and mind through gyms and physical activities. **ZenKlub** – emotional health support. **Life Insurance** – because we value your safety and peace of mind. **Pharmacy Discounts** – savings on medications and wellness products. **Work Schedule:** Monday to Friday, from 09:12 to 19:08 (1-hour break). **Work Location:** UAI Praça Sete \- Av. Amazonas, 478 \- Centro, Belo Horizonte \- MG. We are **CiX \- Citizen Experience**, a govtech dedicated to transforming access to public services, simplifying citizens’ lives through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team! \#ForPeople