Internship - Support (Scheduling Department)

Description

Job Summary: Maxtrack is seeking an Installation Technician to manage schedules, track field teams, and optimize technical support services on its IoT platform. Key Highlights: 1. Work on Latin America's most comprehensive and innovative IoT platform. 2. Opportunity for proactive professionals with leadership mindset. 3. Join a company with an innovative DNA and over 25 years in the market. MAXTRACK TECNOLOGIA E SERVICOS LTDA. Nova Lima \- MG 1 position R$ 1\.500 Eligible for PWD Morning shift Remote Affirmative Action Position for LGBTQIAP\+ People Affirmative Action Position for Black People Affirmative Action Position for Women Affirmative Action Position for People Over 40 Affirmative Action Position for Indigenous People Technology**About Maxtrack** With over 25 years in the market, Maxtrack is a reference in fleet management, logistics efficiency, and high-performance vehicle tracking technology. We maintain our innovative DNA since our founding in 1999, constantly challenging ourselves to redefine our own limits and delivering to the market increasingly comprehensive, fast, and accurate solutions. We are not afraid to try: we know that, in an innovative company, mistakes are part of creating new processes, products, and trends. **About the Opportunity** We have an opening for an **Installation Technician** to join our teams! Have you ever imagined working on Latin America's most comprehensive and innovative end\-to\-end Internet of Things (IoT) platform? **Location:** Remote (Home\-office) **Schedule:** 8:00 AM to 2:00 PM (1-hour break) **This position is open to Persons with Disabilities (PWD).** **Job Responsibilities** * Execute and organize the technical team’s scheduling process for Installation, Deinstallation, and Tracker Maintenance activities; * Track field teams; * Identify teams for service delivery; * Match demand against available resources; * Deliver services at lowest possible cost; * Route repair and planned maintenance services; * Map locations requiring technical team presence; * Accurately assign tasks to service professionals; * Align technician schedules according to client availability. **Requirements** * Currently pursuing a bachelor's degree; * Customer service experience; * Proactivity, teamwork, and leadership mindset; **Requirements** -------------- ### **Education** * Bachelor's degree * High school diploma * Technical education **Benefits** -------------- * Life insurance * Meal allowance * Wellhub (formerly Gympass) * Zenklub * Corporate mobile phone * Onhappy (travel discount platform) **Location** --------------- Rua Ministro Orozimbo Nonato, Vila da Serra, Nova Lima \- MG, Brazil, 34006\-053