Shipping Assistant

Description

Job Summary: The shipping assistant will work on the front line of customer service, ensuring good customer relationships, as well as order and pending items organization and control, at a party rental company. Key Highlights: 1. Direct and courteous customer service 2. Order and pending items organization and control 3. Maintaining the organization and efficiency of the shipping department The shipping assistant position is at a party rental company; it is important that the candidate be communicative and possess solid knowledge of logistics, as they will be on the front line of shipping department customer service—ensuring positive customer relationships and interactions, managing customer queues, confirming orders for subsequent picking, recording pending items, and processing returned invoices in the system, while also maintaining an organized shipping department. **Your main responsibilities will be:** * **Serve** customers courteously, manage the queue, and ensure smooth workflow. * **Confirm** orders to ensure accurate picking. * **Record,** track, and follow up on pending items; process returned invoices in the system. * **Maintain** the shipping department organized and efficient.