Job Summary: Assist in the redelivery process, interacting with client demands and internal departments to ensure collection and delivery deadlines are met. Key Highlights: 1. Extended vacancy for Persons with Disabilities or INSS-rehabilitated individuals 2. Focus on problem-solving to meet deadlines 3. Customer service via telephone and email **Purpose of the Position** Provide assistance in the redelivery follow-up process across company units, interacting with client demands and departments involved in collection and delivery processes, seeking solutions to meet deadlines. **Vacancy extended to Persons with Disabilities or INSS-rehabilitated individuals.** **Requirements** **Education:** Completed high school; **Knowledge:** Intermediate Microsoft Office suite; **Desirable Requirements** Experience in distribution at transportation companies; one year’s experience in administrative or logistics activities; ongoing undergraduate studies in Logistics, Business Administration, or Production Engineering. **Responsibilities and Duties** * Issue electronic transport documents (CT-e) daily; * Monitor emails received containing redelivery/collection requests; * Schedule collections; * Enter trips into the Benner system; * Verify and record invoices related to the "redelivery" process; * Monitor collection/delivery deadlines for the "redelivery" process; * Perform preliminary registration of customers/suppliers; * Provide customer service via telephone or email (complaints/suggestions/questions/delays in deliveries and collections), recording them in the customer service system (SAC) and in the incident field of the CT-e, and forwarding them for appropriate handling; * Generate tax payment slips; * Support the immediate supervisor in processes inherent to the role, leveraging experience for self-development; * Implement departmental work plans and procedures, executing and monitoring necessary technical actions to achieve established objectives and goals. **Salary and Benefits** Salary: Please state your salary expectation. Benefits: Meal allowance, transportation allowance, life insurance, co-payment health plan, dental plan, and profit-sharing. Working Hours: 8:00 AM to 6:00 PM, Monday through Friday. Employment Type: Full-time, permanent CLT contract. Compensation: R$2.010,00 – R$2.390,00 per month. Benefits: * Medical assistance * Dental assistance * Profit sharing * Life insurance * Meal voucher * Transportation voucher Selection Question(s): * In which neighborhood do you currently reside? * This position is extended to persons with disabilities (PCD). Do you have any disability? What type? Do you require any accommodations? Education: * Completed high school (Preferred) Experience: * Logistics (Preferred) Work Location: On-site