Night Shift Host

Description

Job Summary: Professional responsible for welcoming guests, providing information and conflict resolution, performing check-in and check-out procedures, aiming to deliver a unique and unforgettable experience. Key Highlights: 1. A unique and unforgettable experience for guests 2. Alignment with Accor Service Culture 3. Customer service and conflict resolution Welcome guests/customers, provide various information and perform hotel reception processes according to the brand's service style. Provide various information and conflict resolution solutions in accordance with customer needs and essential departmental practices; perform check-in and check-out to offer guests a unique and unforgettable experience, aligned with Accor Service Culture. Working hours: from 8:00 PM to 8:00 AM (night shift), on a 12x36 schedule\. Employment Type: Permanent CLT Compensation: R$2\.344,45 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Education: * Completed high school (Preferred) Language: * English (Preferred) * Spanish (Preferred) Work Location: On-site