**Job Description:** Main Responsibilities **Customer Service:** Receive, register, guide, and direct patients and visitors (in person and by phone), ensuring agile and humanized service. **Administrative Tasks:** Update registration data in internal systems and prepare departmental monitoring reports. **Billing Support:** Verify and organize completed appointments to support pre-billing processes. **Interdepartmental Coordination:** Collaborate with other departments and support leadership in implementing continuous improvements and resolving customer inquiries. **Carefulness and Confidentiality:** Ensure absolute confidentiality of information and maintain workplace organization and protection of institutional assets. **Compliance:** Adhere to institutional policies, internal regulations, and applicable legislation. **Requirements:** Completed High School Education Customer service experience Microsoft Office Suite Basic computer skills **Benefits:** * Medical Assistance * Study Grant * Vacation Camp * Pharmacy Benefit Plan * Optum – Psychological Support Platform and Services * Profit and Results Sharing Program (PLR) * Dental Plan (Bradesco) * SESC Benefit Plan * Meal/Voucher Allowance * Transportation Allowance * Wellhub – Gympass App providing access to gyms across Brazil and worldwide.
João Silva
Indeed · HR
João Silva
Indeed · HR
