Job Summary: This professional will manage and monitor warranty processes, directing requests and controlling deadlines with attention to detail. Key Highlights: 1. Manage internal warranty processes and direct requests to the factory. 2. Monitor the vehicle manufacturer's response and handle goodwill claims. 3. Control deadlines and ensure proper progress of processes. **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1-hour and 12-minute lunch break **Experience Level:** Professional **Employment Type:** Permanent – CLT * Execute internal warranty-related processes (RG); * Direct requests to the factory; * Monitor the vehicle manufacturer's response; * Handle goodwill claims when applicable; * Control deadlines and ensure proper progress of processes. **Requirements:** * Completed High School education; * Experience interfacing with management and process tracking systems (ERR); * Experience with warranty and quality processes; * Analytical profile, detail-oriented and organized; * Strong verbal and written communication skills; * Proficiency in Microsoft Office Suite. **Benefits:** Medical insurance, Dental insurance, Gym allowance, Commissions, Life insurance, Meal voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
