Job Summary: A shift coordinator leads restaurant operations during a specific period, ensuring quality service, team organization, and proper store functioning. Key Highlights: 1. Lead and organize the shift team 2. Ensure service quality and customer satisfaction 3. Coordinate operations and uphold service standards Key Responsibilities **1\. Team Leadership** * Organize and assign tasks among shift team members. * Guide and support servers, baristas, or assistants during operations. * Monitor performance and provide timely feedback when needed. **2\. Operational Organization** * Ensure the restaurant is organized, clean, and well-stocked. * Check basic inventory levels of products and supplies during the shift. * Monitor customer flow and adjust staffing according to demand. **3\. Service Quality** * Ensure customers are served promptly and courteously. * Resolve potential customer issues or complaints. * Uphold the brand's service standards. **4\. Operational Control** * Oversee cash register opening or closing as required. * Verify operational procedures (preparation, cleaning, food safety). * Report incidents or needs to the store manager. **5\. Manager Support** * Assist in shift organization and team management. * Support quick training for new team members. * Ensure shift goals are achieved. **Summary:** The shift coordinator is the person who **leads restaurant operations during a specific period**, ensuring **quality service, team organization, and proper store functioning**. Employment Type: Full-time, CLT Permanent Contract Compensation: R$1\.982,26 \- R$1\.985,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
