Our office is strengthening the legal team and seeking a support analyst with sparkle in their eyes, eagerness to learn, and grow in a high-performance environment! Optional benefits (corporate plans) Costs are borne by you, but the corporate condition guarantees significantly more competitive prices than market rates: OdontoPrev; Corporate health insurance (with monthly fee); Psicologia Viva (online therapy at affordable prices); Gympass; Life insurance; Birthday day off. **Responsibilities:** * Maintenance, configuration, and formatting of computers and devices; * User support (on-site and remote) for hardware, software, and network issues; * Administration of **Microsoft 365** (accounts, permissions, and policies); * Management of **Active Directory (AD)** and **GPOs**; * Configuration and monitoring of **firewall**; * Network administration (LAN), VLAN, cabling, and infrastructure; * Support for **Windows Server** environments and **Linux** systems; * Configuration and maintenance of corporate **Wi-Fi networks**; * Installation, maintenance, and monitoring of **printers** and print servers. **Requirements:** * Prior experience in technical support and infrastructure; * Strong communication skills, organization, and ability to prioritize; * Proactive profile with problem-solving orientation.