Description
Job Summary:
A professional responsible for providing compassionate patient service, scheduling appointments and exams, and organizing medical schedules.
Key Highlights:
1. Patient-centered service focused on excellence and humanization
2. No prior experience required
3. Psychological, legal, social, financial, and nutritional support
**Responsibilities:**
* Receiving patient calls and WhatsApp messages with a focus on compassionate and excellent service;
* Scheduling, canceling, and rescheduling appointments and exams in the system;
* Providing information regarding procedures, preparation, timing, physicians, and facilities;
* Organizing medical schedules, considering health insurance rules and professionals' specific requirements; and other duties inherent to the position.
**Desired Qualifications:**
Completed high school education and basic Microsoft Office skills;
**No experience required.**
**Working Hours:**
Monday to Friday, 10:00 AM to 4:00 PM, and one Saturday per month, 7:00 AM to 1:00 PM
**Benefits:**
* Transportation Allowance
* Meal Allowance of R$ 25.73 per workday
* Health and dental plan (Unimed) – enrollment available after 3 months
* Araújo Pharmacy network – enrollment available after 3 months
* Wellhub (Gympass) – Wellness program
* Optum – Psychological, legal, social, financial, and nutritional support