Job Summary: A professional responsible for customer service and support, participation in meetings, and support to Customer Success departments, with a focus on technology and engineering. Key Highlights: 1. Direct customer service and support 2. Participation in meetings with teams and customers 3. Strategic support to Customer Success departments **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM **Experience Level:** Not Specified **Employment Type:** Independent Contractor (PJ) * Customer service via communication channels * Customer support, ensuring a high-quality experience * Participation in meetings with the Plannix team and with customers * Support to Customer Success (CS) departments **Requirements:** * Technical degree in Technology, Production Engineering and/or Civil Engineering * Preferred qualifications: prior experience using the Planni system and experience with prefabricated components (preferred) **Benefits:** Education allowance