Be responsible for reception activities, including: attending to internal and external customers, controlling the flow of people, patrolling the facility, identifying potential non-conformities, and, if necessary, notifying the immediate supervisor; providing humane and personalized guidance and referrals, contributing to superior service quality and customer satisfaction; controlling employee movement in locker rooms, guiding compliance with rules and procedures, monitoring locker usage, inspecting hygiene conditions, and handling related matters with involved parties. * **Working hours:** 10:00 AM to 10:00 PM\. * **Shift schedule:** 12-hour shifts on a 36-hour rotation (paired shift in May). * **Salary:** R$ 1\.699,41 * **Benefits:** * Transportation allowance; * Meal voucher or food allowance; * Medical assistance (UNIMED); * Dental assistance (METLIFE); * Educational assistance (undergraduate and postgraduate); * Daycare allowance — R$ 200.00 per child (within established criteria and for children up to 48 months old; limited to three children), intended for: Mothers or legal guardians of children up to 48 months old, or of children with special needs of any age; Fathers with permanent custody of children up to 48 months old, or of children with special needs of any age. Wellness program; * Funeral plan; * Partnerships with restaurants, Pacheco, psychologists, pharmacies, auto repair shops, and gyms; * Christmas gift card. **Responsibilities and duties** * Take over the shift by reviewing key information required to begin work; * Control entry and exit of customers and staff, verifying badge usage and identifying suppliers, visitors, and equipment; * Attend to customers, internal and external, in person or by phone, providing information and guidance; * Report non-conformities to supervision via phone or in person; * Monitor vehicle traffic and goods delivery at loading/unloading entrances; * Patrol the facility, identifying potential non-conformities and, if necessary, notifying the immediate supervisor; * Participate in area-related meetings when requested; * Perform other related tasks of equivalent difficulty level upon request from the immediate supervisor. **Requirements and qualifications** * Completed high school education; We are Santa Casa BH, and we work for a cause: delivering top-tier healthcare to everyone. For over 100 years, we have built a legacy recognized across Minas Gerais. We stand as the largest healthcare institution in the state, comprising Santa Casa BH — High-Complexity Hospital (100% SUS-funded), São Lucas Private Hospital and Health Plans, Santa Casa BH Specialized Outpatient Clinics, Santa Casa BH Maternal and Child Institute, Santa Casa BH Oncology Institute, Santa Casa BH Clinical Research Center, Santa Casa BH Órix Lab, Santa Casa BH School of Health, Santa Casa BH Geriatric Institute, and Santa Casa BH Family Care. More than 8,000 professionals uphold our mission as their own ideal. Together, we beat as one heart. **Alert!** Santa Casa BH **does not charge any fees during its selection processes.** All recruitment procedures are conducted **free of charge and transparently**. If in doubt, contact Santa Casa BH directly through the official channels available on our website. Protect yourself against scams and fraud, and rely on us for a secure and trustworthy selection process.
João Silva
Indeed · HR
João Silva
Indeed · HR
