Description
Job Summary:
Junior E-Commerce Analyst to handle reporting, customer service, order management, and error reporting on the platform.
Key Highlights:
1. Opportunity to develop skills in e-commerce and digital marketing
2. Dynamic role focused on customer service and continuous improvement
3. Environment that values communication and organization
**Junior E\-Commerce Analyst**
**Responsibilities:**
Assist in generating operational reports and monitoring KPIs
Customer service and after-sales support
Verification of offers (price/stock)
Order and delivery management
Reporting platform errors/bugs
Customer follow\-up and process improvements
**Requirements:**
Basic knowledge of e\-commerce platforms and/or digital marketing;
Completed undergraduate degree;
Intermediate Excel skills;
Strong communication and organizational skills;
Efficiency in daily tasks and sense of urgency.
Location: Nova Safra Store \- Ceasa/Contagem
Working Hours: 08:00 to 18:00 hrs
Benefits: Meal allowance R$400.00 per month
Unimed health insurance plan
Dental insurance plan
Transportation allowance or fuel allowance
Partnerships with educational institutions
Send your updated resume to camila.martins@dellys.com.br or via 3199679\-5569
Minimum Education Level: Undergraduate Degree