Job Summary: We are seeking a Field Services Operator to perform installations, repairs, and address changes, following defined operational procedures. Key Highlights: 1. Attentive professional who delights customers and demonstrates a strong sense of ownership. 2. Work culture that respects and values people. 3. Collaborative environment that fosters personal and professional development. We are looking for a **Field Services Operator** to execute field "Service Orders" (SOs), including installation, repair, address relocation, and other services, in accordance with the company's defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#VemSerBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, as needed by the department and directed by leadership; * Maintain company vehicles in compliance with processes defined by the Fleet Management Department, ensuring proper functioning; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Execute field service orders (SOs), including installation, repair, address relocation, and other services, in accordance with the company's defined operational procedures; identify opportunities for additional or new sales; * Ensure the conservation, maintenance, proper use, and safekeeping of company-provided resources, and inspect the work area upon completion of services to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Basic knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s License Class "B" and Defensive Driving certification. **Preferred Qualifications:** * Six months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media – twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that fosters personal and professional development; * Flat and hierarchical environment — in other words, you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to Brazil’s digital transformation.