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Location:
Ita
Category:
Management6

Indeed
ICT Coordinator - Expresso Chapecó
Description:
* Experience in technical support, microinformatics, asset management, user support, and/or telecommunications.
* Completed undergraduate degree in Computer Science, Computer Engineering, Information Systems, Computer Networks, or similar IT-related fields.
* Coordinate Telecommunications and Microinformatics teams, aligning with service priorities and performance targets.
* Manage the full lifecycle of microinformatics equipment (desktops, notebooks, peripherals, printers, UPS units, scanners, smartphones, and tablets), ensuring traceability and compliance.
* Supervise and maintain the IT asset inventory, ensuring all devices are registered, labeled, located, and have up-to-date status.
* Enforce policies regarding device usage, access, and security—covering networks and peripherals—and guide users and teams on proper utilization.
* Monitor and manage contracts with suppliers for microinformatics, telecommunications, voice/data, and technical support services, ensuring SLA adherence, service quality, and cost optimization.
* Implement and monitor ICT governance processes, including standards, audits, performance indicators (KPIs), routine automation, and managerial reporting.
* Coordinate environment standardization and automated deployment (disk images, policies, scripts, UEM tools, remote software and patch distribution).
* Collaborate with Information Security to ensure endpoint protection (notebooks, desktops, mobile devices) and enforce access control, antivirus, and encryption policies.
* Monitor budget and operational costs, conducting cost-benefit analyses, contract optimization, and planning investments in hardware, software, and licensing.
* Ensure high-quality and timely user support by supervising field and remote technical support and tracking metrics such as SLA, Mean Time to Acknowledge (MTTA), Mean Time to Resolve (MTTR), and user satisfaction.
* Lead continuous improvement and technological innovation projects in microinformatics and telecommunications, promoting automation, reduction of rework, and increased team productivity.
* Maintain complete and up-to-date technical and administrative documentation for the area (contracts, assets, suppliers, warranties, procedures, and operational logs).
* Ensure availability, performance, and security of on-premises and cloud-based infrastructure environments related to microinformatics and telecommunications.
* Perform other related duties as directed by IT’s strategic objectives and organizational needs, maintaining alignment with company values and principles.
2512170202551870644

Av. Fernando Machado, 986 - Universitário, Chapecó - SC, 89803-003, Brazil
Negotiable Salary
Indeed
IT Recruitment Specialist
**IT Recruitment Specialist**
On-site \- Chapecó/SC
**PJ\- Can reach up to R$7\.000,00**
Telemedicine plan
**REQUIREMENTS**: Solid experience in recruitment in the Information Technology area, including profile mapping, conducting interviews, relationship with technical managers, and strategic involvement in IT selection processes.
**RESPONSIBILITIES:** Recruit professionals exclusively for the IT team, participate in industry events and lectures, conduct end-to-end selection processes, and support the company as a hiring specialist for technology.
Job type: Full-time CLT
Salary: R$2\.519,60 \- R$7\.000,00 per month

Av. Fernando Machado, 986 - Universitário, Chapecó - SC, 89803-003, Brazil
R$2,519-7,000/month

Indeed
Senior Systems Development Manager |olli| - (chapecó-sc)
Description:
Academic Background:
* Required: Completed bachelor's degree in Computer Science, Software Engineering, or Information Systems.
* Desired: Postgraduate degree (specialization or MBA) in related fields (in progress or completed).
Professional Experience:
* Required: Experience (minimum of 5 years) in software development, with practical involvement in one or more programming languages, frameworks, and technologies. Proven experience (minimum of 2 years) in technical leadership or software project management.
* Desired: Previous experience leading software development teams or managing medium-complexity software projects.
Desirable Certifications or Experience:
* Agile Methodologies: Scrum Master, Product Owner, Agile Certified Practitioner (PMI\-ACP), or similar.
* Programming Languages and Technologies: Node, JavaScript, web, mobile, and cloud development technologies.
* DevOps: Introductory DevOps knowledge.
Desirable Courses:
* Leadership and Team Management: Leadership development courses, high-performance team management, motivation of technical teams, communication, and feedback for development teams.
* Software Project Management: Software project management courses, agile methodologies, risk management in software projects, scope and schedule management.
* Software Architecture and Design Patterns: Software architecture, design patterns, software design principles (SOLID, etc.), microservices architectures.
* Emerging Technologies and Software Innovation: Courses and workshops on emerging technologies (e.g., Artificial Intelligence, Cloud Computing, Serverless), software innovation, and software development market trends.
Behavioral Skills:
* Inspirational Technical Leadership: Ability to inspire and motivate development teams, conveying passion for technology, a clear vision for the future, and a sense of purpose for the team's work.
* Strategic Vision: Focus on identifying technological trends, anticipating movements in the software market, and promoting continuous innovation within the development area.
* Clear and Effective Communication: Ability to communicate clearly, objectively, and adaptively to different audiences (technical team, managers, business stakeholders), conveying complex technical information in an understandable manner and presenting results concisely.
* Analytical Thinking and Complex Problem Solving: Ability to analyze complex software problems, identify root causes, propose effective technical solutions, and make assertive decisions in challenging environments with incomplete information.
* Negotiation and Persuasion: Competence to negotiate technical solutions, project priorities, resource allocation, and deadlines with internal and external stakeholders, seeking the best possible outcome for the development team and the company.
* Conflict Management: Ability to mediate and resolve conflicts within development teams, promoting a collaborative, respectful, and productive work environment, and using communication and problem-solving techniques to overcome disagreements.
* Organization and Time Management: Competence to plan, organize, prioritize tasks, and manage time effectively, both for development projects and team management, ensuring efficiency, productivity, and deadline compliance.
* Adaptability and Resilience in Dynamic Environments: Ability to adapt to changes in priorities, requirements, technologies, and technical challenges in dynamic and constantly evolving software development environments, demonstrating resilience and the ability to maintain performance under pressure.
Development Team Management:
* Partial Team Leadership and Mentoring: Lead software development teams, providing technical guidance, mentoring, and feedback, identifying and promoting professional growth opportunities for the team.
* Active Participation in Recruitment and Selection: Actively participate in software developer recruitment and selection processes, identifying and assessing talents with the necessary technical and behavioral skills for the teams.
* Implementation and Enhancement of Training: Implement and improve technical training and upskilling programs for the team, identifying needs, suggesting topics, and ensuring constant knowledge updates and development of new skills in relevant technologies.
* Performance Evaluation and Performance Management: Conduct team performance evaluations, define individual and team goals, provide regular feedback, and implement individual development plans (IDP) to drive growth and performance of professionals within their area of responsibility.
Software Project and Delivery Management:
* Project Planning and Monitoring: Lead the planning of medium-complexity software development projects, defining scope, schedule, budget, resources, and risks, using agile or traditional project management methodologies.
* Sprint and Iterative Delivery Management: Manage development sprints, ensuring task execution, adherence to deadlines, and iterative and incremental delivery of software features.
* Project Monitoring and Control: Monitor project progress, identify deviations, risks, and issues, and implement corrective actions to ensure successful deliveries and achievement of objectives within their area of responsibility.
* Software Quality Assurance and Testing: Ensure software quality by implementing comprehensive testing processes (unit tests, integration tests, system tests, acceptance tests), using test automation tools, and guaranteeing test coverage and effectiveness.
Technical Quality and Innovation:
* Promotion of Technical Quality: Promote the pursuit of technical excellence within the team, encouraging good coding culture, refactoring, automated testing, continuous integration, and continuous delivery (CI/CD), and other software engineering practices.
* Innovation and Technological Experimentation: Encourage innovation and experimentation with new technologies, frameworks, libraries, and development approaches, seeking creative and efficient solutions to the company's technical challenges.
* Research and Evaluation of New Technologies: Conduct research and evaluation of new technologies and trends in the software development market, identifying those that can benefit the company and proposing the adoption of new technologies.
* Knowledge and Best Practices Sharing: Foster a culture of knowledge and best practices sharing, organizing internal training sessions, workshops, code reviews, documentation, and other initiatives to disseminate technical knowledge and enhance team skills.
Cross-Department Collaboration and Communication:
* Cross-Functional Communication: Collaborate with the product area and other departments to understand software requirements, prioritize features, define project scope, and ensure alignment between development and business needs.
* Expectation and Deadline Management: Manage project deadlines, features, quality, and budget, transparently communicating progress, challenges, and team decisions.
* Results Presentation: Present project outcomes to gather feedback and ensure clear and effective communication of the value delivered by the development team.
* Interdepartmental IT Collaboration: Collaborate with other IT areas (infrastructure, operations, security, support, devops) to ensure integration and interoperability of software solutions and to guarantee proper functioning and performance of production systems.
Development Strategy and Planning:
* Participation in Strategy Definition: Participate in defining the software development strategy, aligning it with the company's business objectives, product roadmap, and technological trends.
* Creation and Maintenance of Roadmaps and Sprints: Create and maintain software development roadmaps with the product area, defining priorities, milestones, deliverables, and development sprints, ensuring visibility of progress and alignment with company expectations.
* Technology and Architecture Selection: Participate in the evaluation and selection of technologies, frameworks, platforms, and software architectures to be used in development projects, considering factors such as scalability, performance, security, maintainability, and cost-effectiveness.
* Dissemination of Standards and Best Practices: Promote coding quality standards, software development best practices, agile methodologies, testing processes, and quality assurance (QA), aiming for technical excellence and team efficiency.
Monitoring Indicators and Results:
* Operational KPI Management: Monitor key performance indicators of the development operation and align results with company objectives.
* Business Impact Perspective: Connect development outcomes with company growth and innovation.
* Data-Driven Decision Making: Use data to guide decisions regarding resource allocation, technology investments, and product roadmaps.
2511040202261787426

Av. Fernando Machado, 986 - Universitário, Chapecó - SC, 89803-003, Brazil
Negotiable Salary
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