NETWORK TECHNICAL ASSISTANT

Description

Job Summary: We are seeking a Network Technical Assistant to support the installation, maintenance, and technical support of telecommunications networks, performing fieldwork with an emphasis on quality and continuous learning. Key Highlights: 1. Support in the installation and maintenance of fiber optic networks 2. Technical support to customers and fault diagnosis 3. Field work with a focus on quality and learning **Job Description:** ---------------------- We seek a Network Technical Assistant to support activities related to the deployment, maintenance, and technical support of telecommunications networks, performing fieldwork with a focus on quality, safety, continuous learning, and results delivery. Main Responsibilities: Support achievement of departmental goals and KPIs; Assist in activation, maintenance, and technical support to customers; Support equipment configuration and fault diagnosis in hardware, software, and fiber optic networks; Assist in installations, maintenance, and configuration of equipment on internet towers; Support equipment removal at customer sites; Assist in fiber optic cable splicing, cable preparation, and splice execution; Support identification of defects in networks and equipment; Assist in preventive and corrective maintenance of fiber optic networks; Support fiber, cable, and optical box alignment; Assist in cases of fiber optic cable breaks; Support development and execution of installation projects and technical documentation; Assist in high-altitude tasks using PPEs and collective protective equipment (CPEs); Operate company vehicles responsibly and with care; Assist in low-voltage electrical maintenance, air conditioning systems, data transmission, and lightning protection systems (SPDA); Support new deployments and projects; Assist in handling low-voltage generators; Participate in on-call duty schedules when required; Support inventory management, material and network asset movement, and registration; Comply with safety regulations, Compliance requirements, Code of Ethics, and internal policies; Travel as necessary; Serve internal and external stakeholders; Perform other related duties as required. **Essential Requirements:** ------------------------------ Completed elementary education; Desirable experience in the telecommunications technical field; Driver's license category B; Required knowledge: o Microsoft Office Suite; o NR10; o NR35\. **Desirable Requirements:** -------------------------- Organization and attention to detail; Strong verbal and written communication skills; Interpersonal skills and ability to work in teams; Resilience and willingness to learn; Agility and proactivity; Trustworthiness and sense of responsibility; Results orientation; Customer focus; Interest in professional development and growth. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal allowance/food voucher Starbem – Health and Well-being Telehealth Service Day off Group life insurance Corporate University – Mhnet Ensina Internet discount after probation period Transportation allowance Wellhub (Gympass) **Work Location:** ---------------------- Nonoai – RS **Working Hours:** ------------------------ 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM, Monday to Friday; 8:00 AM to 12:00 PM on Saturday **Additional Information:** --------------------------- On-site position available in Nonoai.