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Fernando Machado, 986 - Universitário, Chapecó - SC, 89803-003, Brazil","infoId":"6496397473984312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Gerente de Relaciones I - Proveedor IXC - (Chapecó-SC)","content":"**¡Únase a una multinacional innovadora!**\n\n\nSomos una empresa de desarrollo de sistemas enfocada en crear herramientas de inteligencia estratégica para empresas de diversos sectores. ¡Aquí, la innovación sucede todos los días!\n\n\nSi desea trabajar en un entorno dinámico que valore el bienestar de sus colaboradores y ofrezca oportunidades reales de crecimiento, ¡esta es su oportunidad!\n\n\n**Estamos buscando un Gerente de Relaciones I** **para unirse a nuestro equipo en Chapecó-SC.**\n\n **Responsabilidades y atribuciones** \n\n* Contacto con clientes de baja complejidad: Mantener contacto regular con los clientes de su cartera para resolver dudas, monitorear demandas y alinear expectativas;\n* Identificación de necesidades: Apoyar en la identificación de necesidades de los clientes y derivar demandas o problemas a los equipos internos;\n* Seguimientos: Realizar seguimientos de las demandas abiertas de su cartera de clientes y supervisar las respuestas de los equipos internos, garantizando una respuesta ágil a los clientes;\n* Documentación: Registrar todas las interacciones y tratativas con los clientes de su cartera en sistemas internos o hojas de cálculo, asegurando que la información esté actualizada y accesible;\n* Apoyo en reuniones: Asistir a reuniones realizadas por gerentes más experimentados, brindando apoyo y adquiriendo conocimiento;\n* Análisis básico de indicadores: Apoyar en la recolección de datos y el monitoreo de métricas básicas de desempeño de los clientes, como el uso de funcionalidades y la frecuencia de contacto;\n* Conexión entre equipos internos: Actuar como nexo entre el cliente y los equipos internos (soporte, implementación, producto), facilitando la comunicación para resolver problemas sencillos;\n* Retención de clientes: Supervisar los indicadores de retención de su cartera de clientes y proponer acciones puntuales bajo supervisión, garantizando que los clientes permanezcan satisfechos con los servicios;\n* Soporte en la mejora continua: Apoyar iniciativas destinadas a mejorar los procesos internos y la experiencia del cliente;\n* Ejecutar otras actividades relacionadas con el puesto.\n\n \n\n**Requisitos y calificaciones** **Formación/Educación:**\n\n* Mínima: Estudios universitarios en curso en Administración, Marketing o áreas afines, así como cursos orientados al éxito del cliente.\n* Deseable: Título universitario completo en la misma área.\n\n **Experiencia:**\n\n* Mínima: 1 año de experiencia en atención al cliente.\n* Deseable: 2 años de experiencia en atención al cliente.\n\n **Conocimientos/Habilidades técnicas:**\n\n* Nociones de negociación: Conocimientos básicos de técnicas de retención y resolución de problemas;\n* Capacidad para identificar fallas operacionales: Habilidad para reconocer problemas y comunicarlos a las áreas responsables;\n* Paquete Office: Conocimiento intermedio, con énfasis en hojas de cálculo e informes;\n\n **Habilidades conductuales:**\n\n* Comunicación: Capacidad para transmitir información de forma objetiva, educada y accesible, garantizando que el mensaje sea comprendido tanto por el cliente como por el equipo interno, incluso en situaciones delicadas;\n* Proactividad: Disposición para actuar antes de ser solicitado, anticipando problemas o necesidades y buscando soluciones que mejoren los procesos y la experiencia del cliente;\n* Empatía: Capacidad para ponerse en el lugar del cliente o del colega para comprender sus necesidades, sentimientos y desafíos, actuando de forma acogedora y respetuosa para construir relaciones de confianza;\n* Trabajo en equipo: Disposición para colaborar con otros departamentos y colegas, compartiendo conocimientos y recursos para alcanzar metas colectivas;\n* Motivación para el aprendizaje continuo: Interés en adquirir nuevos conocimientos, habilidades y experiencias, buscando actualizarse constantemente sobre tendencias, herramientas y mejores prácticas del sector.\n\n \n\n**Información adicional** \n\n* **Desayuno** (opcional);\n* **Almuerzo gratuito** para el colaborador;\n* **Merienda saludable diaria;**\n* **Vale transporte:** usted tiene derecho al vale transporte conforme lo establecido en la CLT;\n* **Plan odontológico** Uniodonto (según política interna);\n* **Plan de salud** Unimed (según política interna);\n* **Auxilio educativo** (según política interna);\n* **Plan de carrera y desarrollo** (según política interna);\n* **Gimnasia laboral;**\n* **Espacio de descanso;**\n* **Día libre** durante el mes de cumpleaños;\n* **Convenios** con: Universidades; Escuelas de idiomas; Óptica Berlim; Deatec; CPO Clínica Psicológica do Oeste.\n\n **¡Hola, somos los IXC Softers!**\n\n \n\nY ahora conocerá un poco sobre cómo funciona la gigante IXC Soft.\n\n \n\nPara empezar, queremos contarle que es **una multinacional de desarrollo de sistemas** enfocada en construir herramientas de inteligencia estratégica para empresas de diversos sectores. Y aquí es donde ocurre la magia.\n\n **Nuestro objetivo es claro:** queremos ayudar a emprendedores en la toma de decisiones que marquen la diferencia en sus negociaciones y gestión de demandas. ¿Cómo lo hacemos? Con trabajo, dedicación, estudio y momentos ligeros durante el proceso.\n\n \n\nNuestra **matriz está ubicada en Chapecó/SC**, ocupando un área de más de 9.000 m²; también contamos con una sucursal en **Campina Grande/PB**, en pleno crecimiento. Contamos con los mejores profesionales para seguir ascendiendo. Entre nuestras soluciones ya tenemos clientes en más de 20 países gracias a Wispro, solución argentina adquirida por IXC Soft, que ha contribuido a la internacionalización de la empresa.\n\n \n\nBuscamos conformar un equipo integrado por profesionales en constante aprendizaje, volviéndose cada vez más competentes y impulsando continuamente el crecimiento de sus carreras y resultados.\n\n **¿Cuáles son los valores de cada IXC Softer?**\n\n \n\nAspiramos a crecer y destacarnos, haciendo aún más rentables nuestro trabajo y las soluciones que ofrecemos. Para ello, invertimos en capacitación profesional, valoramos al ser humano y actuamos con responsabilidad social y ambiental.\n\n \n\nPor eso, IXC Soft ofrece una amplia variedad de beneficios en un **entorno diverso, colaborativo y acogedor**. Creemos que las personas felices trabajan mejor y con mayor motivación. 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Buscamos un profesional dinámico para desempeñarse como Asistente de Mostrador de Piezas, con enfoque en la excelencia en el servicio y pasión por los resultados.\n \n \n\n**Competencias necesarias:** \n\nTrabajo en equipo;\n \n \n\nAtención al cliente interno;\n \n \n\nOrganización;\n \n \n\nFacilidad de comunicación para interactuar con compañeros de forma clara y cordial;\n \n \n\nCompromiso con los horarios de trabajo;\n \n \n\nIntegridad ética y actitud profesional en el día a día;\n \n \n\nConocimientos básicos sobre piezas automotrices, con disposición para aprender y utilizar el catálogo de piezas Mercedes-Benz.\n \n \n\n**Principales responsabilidades:** \n\nAtención al cliente interno\n \n \n\nElaboración de presupuestos\n \n \n\n**Beneficios:** \n\nRemuneración competitiva con el mercado\n \n \n\nOportunidad de crecimiento profesional en una de las marcas más importantes del sector automotriz\n \n \n\nAmbiente de trabajo colaborativo y acogedor\n \n \n\nJornada laboral a tiempo completo\n \n \n\n¡Si busca desarrollo y desea construir una carrera sólida en el segmento automotriz, únase a nuestro equipo y ayúdenos a ofrecer el estándar Mercedes-Benz a todos nuestros clientes!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767503280000","seoName":"Atendente+de+balc%C3%A3o+de+pe%C3%A7as+-+Concession%C3%A1rio+Mercedes-Benz+-+Erechim%2C+RS","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ita/cate-pharmacy/atendente%2Bde%2Bbalc%25c3%25a3o%2Bde%2Bpe%25c3%25a7as%2B-%2Bconcession%25c3%25a1rio%2Bmercedes-benz%2B-%2Berechim%252c%2Brs-6496041991923312/","localIds":"391","cateId":null,"tid":null,"logParams":{"tid":"66ffc3fe-b983-406d-8c25-431aa4aa9bce","sid":"5be419e1-91d4-459d-b1a2-22ac70cf4147"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Erechim,Rio Grande do Sul","unit":null}]},"addDate":1767503280619,"categoryName":"Pharmacy","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4182,4186","location":"Av. Fernando Machado, 986 - Universitário, Chapecó - SC, 89803-003, Brazil","infoId":"6496039604160112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Auxiliar de Servicios Generales / Limpieza (Chapecó)","content":"¡Únase al equipo del Sesc!\n \n \n\n¡Hola! ¡Qué bueno tenerlo aquí!\n \n \n\nEstamos buscando personas talentosas, con energía y ganas de transformar vidas mediante nuestro trabajo.\n \n \n\nEn el Sesc, nuestra misión es promover la calidad de vida de los trabajadores del comercio, sus familiares y toda la sociedad. Lo hacemos mediante acciones socioeducativas en salud, educación, cultura, recreación y asistencia.\n \n \n\n**Aquí valoramos:** \n\n✨ Acogida\n \n \n\n✨ Integridad\n \n \n\n✨ Respeto a la diversidad\n \n \n\n✨ Excelencia\n \n \n\n✨ Sostenibilidad\n \n \n\n✨ Innovación\n \n \n\nSi estos valores le identifican y disfruta enfrentar desafíos con entusiasmo, ¡esta vacante podría ser su próxima gran oportunidad!\n \nSobre la vacante\n \n \n\n**Formación requerida:** \n\nEducación primaria incompleta.\n \n \n\n**Requisitos y preferencias:** \n\nExperiencia en la limpieza de ambientes internos y externos.\n \n \n\n**Sus funciones diarias serán:** \n\nRealizar actividades de limpieza y organizar los espacios de la institución, con el objetivo de garantizar un excelente estado de conservación de la infraestructura física, las instalaciones y la calidad de los servicios.\n \n \n\n⏰ Carga horaria\n \n \n\n44 horas semanales\n \n \n\nSalario y beneficios\n \n \n\n**Salario:** R$ 1\\.985,00\n \n \n\nMínimo R$ 303,60 (Peligrosidad).\n \n \n\n**Beneficios que marcan la diferencia:** \n\n✅ Seguro de Vida\n \n \n\n✅ Vale-Alimentación/Comida (Descuento de R$ 1,00\\)\n \n \n\n✅ Programa de Incentivo a la Calidad de Vida\n \n \n\n✅ Incentivo a la capacitación y al desarrollo\n \n \n\n✅ Descuentos en las actividades del Sesc (Odontología, Educación, Gimnasio, Restaurante, Hoteles y mucho más)\n \n \n\nReferencias bibliográficas\n \n \n\nConocimientos del área;\n \n \n\nConocimientos generales;\n \n \n\nInclusión y diversidad\n \n \n\nTodas nuestras vacantes están abiertas a personas con discapacidad. ¡Aquí será bienvenido(a) tal como es!\n \n \n\nSi cree en el valor del cuidado, le gusta mantener los espacios organizados y tiene pasión por contribuir para que todos se sientan bien, ¡venga a construir su carrera con nosotros!\n \n \n\n¡Únase al Sesc!\n \n \n\n\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\n \nEtapas del proceso selectivo\n \n1\\. 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We offer our team benefits that support a healthier and more fulfilling life.\n\n \n\nTo learn more, simply “click” below to view our job openings and access the full material.\n\n **Join the Real Group team.**\n\n **Responsibilities and duties** \n\n* Lead and motivate the sales team, promoting continuous training.\n* Monitor individual and collective performance, providing support to achieve established goals.\n* Conduct periodic meetings to align strategies and results.\n* Develop and implement sales plans aligned with company objectives.\n* Analyze the market to identify new opportunities and propose growth strategies.\n* Participate in defining sales targets and preparing performance forecasts.\n* Maintain and expand the customer portfolio, promoting customer loyalty.\n* Conduct technical and commercial visits to customers and partners, ensuring satisfaction and strengthening relationships.\n* Manage complex negotiations, ensuring commercially advantageous terms for both parties.\n* Monitor performance indicators (KPIs) and propose corrective actions when necessary.\n* Prepare reports and analyses on commercial performance for senior management.\n* Track trends in the agribusiness sector to adapt sales strategies.\n* Collaborate with other departments—such as logistics and marketing—to ensure operational efficiency.\n* Ensure all commercial operations comply with company policies.\n* Promote training on Real H products and services for both the team and customers.\n* Guide the team on sales techniques and specific knowledge of the agribusiness market.\n\n \n\n**Requirements and qualifications** \n\n* Completed Bachelor’s degree in Veterinary Medicine, Animal Science, or related fields.\n* Prior experience in leadership or coordination roles within commercial teams;\n* Experience in developing commercial strategies and managing results;\n* Knowledge of strategic sales planning;\n* Ability to inspire and motivate teams to achieve results;\n* Skill in resolving conflicts;\n* Excellence in communication when interacting with customers, partners, and team members;\n* Ability to build solid and lasting relationships;\n* Willingness to travel.\n* Residency in one of the following cities: Northern region of Rio Grande do Sul\n\n \n\n**Additional information** \n\n* Monthly and semiannual bonuses;\n* Health insurance plan – Unimed (co\\-pay);\n* GymPass (Wellhub);\n* Conexa Saúde;\n* Company-provided mobile phone, laptop, and vehicle.\n\n \n\nWe are the **Real Group**, demonstrating a consistent trajectory of growth and solidity for the business and for our entire network of partners—both customers and employees. \n\n\n\n \n\nOur business was founded 40 years ago within a family setting—the Real family—always focused on results and, simultaneously, attentive to economic, social, and environmental sustainability. \n\n\n\n \n\nCurrently, the **Group** comprises the following companies: \n\n\n\n \n\n* **Real H**, an animal nutrition industry delivering the best results to livestock farming for 40 years;\n* **Homeopet**, a 15-year-old brand synonymous with animal health for small animals, promoting sustainable health with maximum safety for our pets;\n* **CMR**, a designation honoring our president and founder, **Prof. Dr. Claudio Martins Real**, generating impactful results in animal health;\n* **CICLOS**, which began as a sustainability project in 2007 and evolved into a program dedicated to transforming society through innovative and sustainable practices.\n* In addition to the brands **CMR Distribuidora** and **Batoque Transportadora**.\n\n \n\nWe seek professionals who are determined, proactive, and enthusiastic about new challenges—to join us in this mission and build a mutually beneficial partnership.\n\n \n\nWe value professional competence and integrity without distinction, reinforcing our commitment to diversity, inclusion, and equity. 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This is an on-site position at our Administrative Headquarters in Erechim/RS.\n\n \n\nBE PART OF THE CHANGE YOU WANT TO SEE IN THE WORLD\n\n **JOIN US**\n\n \n\n**Internal and external opportunity**\n\n \n\n \n\n**#LI-DP1**\n\n**#LI-ONSITE**\n\n **Responsibilities and duties** **Financial advisor:** Using portfolio data, engage with members via WhatsApp to present and offer our financial solutions, understanding each member’s life stage to successfully close negotiations. Support members in making decisions regarding financial products and services, develop financial-life strategies, and generate positive community impact.\n\n**Member portfolio management:** Manage and develop a predominantly individual (PF) member portfolio, meeting commercial targets. Present financial solutions tailored to members’ needs. 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This role is essential to ensuring a positive customer experience and directly contributes to service quality, operational efficiency, and user satisfaction.\n \n\n**Responsibilities**\n---------------------\n\n* Handle simple customer support requests;\n* Log, update, and track support tickets using customer service tools;\n* Execute standardized procedures, checklists, and predefined scripts;\n* Guide users on basic system usage questions;\n* Assist with initial technical issue resolution;\n* Contribute to documentation and organization of the knowledge base;\n* Collaborate effectively with the team, following support processes and best practices.\n\n**Requirements:**\n---------------\n\nAt Zucchetti, we seek professionals who wish to begin or advance their careers in an innovative, collaborative environment focused on continuous learning. We value individuals motivated to grow, with a strong sense of responsibility and commitment to excellence in customer service.\n\n**Technical Competencies**\n-------------------------\n\n* Basic technical support knowledge (e.g., password resets, access issues, simple configurations);\n* Logging and updating support tickets in service tools;\n* Executing checklists, scripts, and predefined procedures;\n* Guiding users on basic usage questions;\n* Initial familiarity with tools such as Help Desk, CRM, and ticketing systems.\n\n**Behavioral Competencies**\n--------------------------------\n\n* Interpersonal skills\n* Collaborative mindset\n* Autonomy and accountability\n* Integrative analysis\n* Courage and creativity\n* Learning agility\n* Knowledge sharing\n* Positive approach\n* Results orientation\n* Proactivity\n\n**What We Value as Zucchetti Culture**\n------------------------------------------------\n\n* Customer focus and solution orientation;\n* Positive interpersonal relationships and collaboration;\n* Autonomy coupled with accountability;\n* Integrative analysis and conscious decision-making;\n* Courage, creativity, and openness to new ideas;\n* Continuous learning and knowledge sharing;\n* Positive attitude, results orientation, and proactive career management.\n\n**Additional Information:**\n-----------------------\n\nYou will join a welcoming, modern, and collaborative environment that fosters professional development, well-being, and the building of a solid career. 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