Collections Negotiator

Description

Job Summary: The Collections Negotiator handles customer service, debt negotiation, and clarification of customer inquiries, contributing to goal achievement with ethics and quality. Key Highlights: 1. An environment that values competence, seriousness, and innovation 2. Focus on problem resolution and customer service 3. A culture of innovation, diversity, and development ***Who We Are?*** Bellinati Perez*,* specializes in recovering secured and unsecured credit—both amicably and judicially—through human, digital, and hybrid negotiation models. With over 28 years of experience and tradition, our efficiency and reputation enable us to partner with the country’s largest credit assignees. We are recognized as one of the top 20 best companies to work for in the state of Paraná and among the best in Brazil by GPTW (Great Place To Work). Additionally, we foster a diverse, inclusive environment that values competence, seriousness, and innovation. ***Cultural Fit*** **Innovation**: Innovation is part of our DNA—we continuously seek new technologies to enhance experiences for both customers and employees. **Diversity**: We value diversity. Here, everyone can shine as their authentic self! **Development**: You build your career here. Seize opportunities along your journey and grow alongside us! **Team Play**: When we exchange ideas and solutions, there’s no limit to where we can go! **Flexibility**: We adapt, have fun, and always find the best path—all within a flexible work schedule. **Responsibilities and Duties** ***Your routine on the BP team as a Collections Negotiator?*** * Customer service; * Debt negotiation; * Clarifying customer inquiries; * Focus on problem resolution; * Contributing to goal achievement while maintaining ethical and quality standards; * Issuing payment slips. **Requirements and Qualifications** ***What do you need to join us?*** * Be at least 18 years old; * High school diploma or equivalent; * Basic computer skills; * Strong communication skills; * Commitment; * Desire to grow. **Additional Information** ***Our Benefits:*** Performance bonus; Meal allowance of R$31.00 per working day; Transportation allowance; Career development plan; Multi-benefit card; Life insurance; SESC membership; University partnerships; Corporate university; A relaxing day off—**"*Day Off*" on your birthday; No dress code—be yourself! ***For Your Health:*** Dental plan; Gympass/Wellhub; Psychological support; On-site medical assistance available when needed. **\#JoinBP** Hello! How are you? Before anything else, we believe it’s important for you to understand a bit about us. Bellinati Perez—affectionately called BP by our team—specializes in recovering secured and unsecured credit, both amicably and judicially, through human, digital, and hybrid negotiation models. With 29 years of experience and tradition, our efficiency and recognition empower us to collaborate with the country’s largest credit assignees. We rely on a highly qualified team—including lawyers, negotiators, analysts, administrators, technology professionals, data scientists, experts, and collateral locators. More than just conducting negotiations, we aim to deliver the most comprehensive negotiation experience—ensuring optimal outcomes for both clients and debtors. We’ve designed a human-centered journey focused on the best solution for all parties involved. We’re building history alongside businesses and individuals committed to revolutionizing the collections industry. People ready for a successful professional journey with BP. Here, you can be who YOU ARE! We value diversity and inclusion. We play an active role in society—and this is a core pillar for us. We believe that experiencing diverse cultures, behaviors, and attitudes within the workplace is a key differentiator. \+5,000 employees Certified by GPTW Brazil for four consecutive years—2020, 2021, 2022, and 2023—and ranked 17th among the best and largest companies to work for in Paraná. Six operational hubs across Brazil—from South to Northeast—in Curitiba, Maringá, and Fortaleza. We develop leaders and nurture talent. Our strong organizational culture is driven by our people—enabling us to deliver outstanding results for our company. We Want: People like us Who pursue results without hesitation to go beyond Who want to learn—but also teach Who value everyone—without exception. We are Bellinati Perez. Build your career here! ;)