Description
Job Summary:
A technical support professional responsible for diagnosing, performing preventive and corrective hardware and software maintenance, and providing on-site support.
Key Highlights:
1. Computer and laptop diagnostics and maintenance
2. Installation and configuration of operating systems and tools
3. On-site technical support to users
**Responsibilities:**
* Perform diagnostics, preventive and corrective maintenance on computers and laptops.
* Execute hardware component replacement and installation (e.g., memory, HDD/SSD, display, keyboard, cards, etc.).
* Perform formatting, configuration, and installation of Windows operating systems and corporate tools.
* Provide on-site technical support to users for resolving hardware- and software-related incidents.
* Ensure equipment integrity and compliance with information security standards.
**Requirements and Qualifications:**
* Possess a **personal vehicle and valid driver's license (CNH)** for field travel.
* Possess a **personal laptop**.
* Possess a **smartphone** for communication and service recordkeeping.
* Possess **basic tools for laptop and desktop maintenance**.
* Have **at least five 32GB USB flash drives** available for technical tasks.
Minimum Education: Technical Course
Driver's License Category: B
Personal Vehicle
Willingness to Travel