Quality Assistant

Description

Job Summary: We are seeking a professional with a service-oriented mindset, organized, possessing strong interpersonal skills, who is proactive and strives for excellence in quality management and patient experience within a hospital setting. Key Highlights: 1. Professional with a service-oriented mindset and a focus on excellence 2. Quality management and patient experience in a hospital environment 3. A team with young, innovative leadership focused on saving lives We seek a professional who embodies a service-oriented mindset, is organized, and possesses strong interpersonal skills. We value proactive professionals who continuously seek ways to deliver the best possible outcomes. **Responsibilities and Duties** * Document Management: Provide support and assistance across the entire document management process \- draft and track documents undergoing updates or creation \- always under supervision of the Quality Analyst; * Identification and Analysis of Nonconformities: Monitor deadlines for Nonconformities and complete the PDCA process, always under supervision of the Quality Analyst; * Committee Management: Schedule committee meetings, as well as manage deadlines for submission of minutes and action plans, always under supervision of the Quality Analyst; * Indicator Management: Monitor deadlines for submission of critical indicator analyses; * Quality Audit Management: Monitor deadlines and control all reports and documents related to internal and external audits; * Health Surveillance Oversight Management: Manage certification-related information, including reports, documents, and physical organization of mandatory documents required by ANVISA; * Patient Experience: Daily monitoring of Hospital Occupancy. (Birthdays, Wish Day, Joyful Discharge) and dissemination of the Survey \- WhatsApp Bulletin. **Requirements and Qualifications** * Completed or currently pursuing a Bachelor’s degree. * Knowledge of Quality Tools; * Proficiency in Office tools (Word, Excel, PowerPoint — Intermediate/Advanced); * Knowledge of Quality Management Systems (QMS); * Prior experience in the hospital sector is required; * Familiarity with ONA Manual processes (Preferred). **Additional Information** **Schedule:** 7:00 AM to 5:00 PM (Monday to Thursday) and 7:00 AM to 4:00 PM (Friday). **Salary:** R$ 2.242,00 \+ 324,20 (Hazard Pay). Health Insurance Plan Dental Insurance Plan Pharmacy Allowance Meal Voucher Transportation Voucher Life Insurance On-site Parking WellHub \- Gympass Birthday Day Off 6-Month Maternity Leave 30-Day Paternity Leave And other benefits. We believe caring for people is inspiring. That lives can be transformed, And that living is our most precious asset. We exist to care for people: clients and/or colleagues Serving an inspiring purpose Understanding that, within a hospital—regardless of role or department— we are **saving lives.** We appreciate individuals who possess the **spirit of service,** who understand the importance of **spreading love,** care, and empathy Who strive for **excellence** in everything they do And who can **create magic** even within a hospital setting. With young, innovative, and enthusiastic leadership committed to growth, We seek a team that will drive the hospital forward to care for more lives every day with technical excellence and humanity. If you believe in what we believe, join \#TeamCheckUp