Description
Job Summary:
Customer service intern to confirm appointments, schedule consultations, and provide telephone support, emphasizing friendliness and professionalism.
Key Highlights:
1. Friendly and professional customer service
2. Organization and attention to detail
3. Ease of working in a team
We are seeking an intern to work in the customer service area, performing tasks related to appointment confirmation, scheduling, and telephone support for patients.
**Responsibilities:**
* Answer telephone calls with friendliness and professionalism;
* Confirm appointments and procedures;
* Schedule and reschedule appointments according to availability;
* Provide initial support to patients, clarifying basic questions;
**Requirements:**
* High school or technical education in progress, or currently enrolled in undergraduate studies;
* Strong communication skills and professional demeanor;
* Organization and attention to detail;
* Ease of working in a team;
* Availability to intern for 4 or 6 hours per day (as needed).
**Preferred Qualifications:**
* Prior experience in customer-facing roles;
* Experience in clinics or administrative environments.
**We Offer:**
* Market-competitive internship stipend;
* Transportation allowance;
* Basic food basket
Job Type: Full-time CLT, Internship
Contract Duration: 6 months
Compensation: R$600.00 \- R$1\.000.00 per month
Benefits:
* Basic food basket
* Transportation allowance
Work Location: On-site