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Our comprehensive and reliable solutions drive diverse industries forward.\n\n \n\nOur culture values respect, collaboration, people development, and innovation. Here, we work in an environment that promotes growth, safety, and well-being for everyone—where each person is an essential part of our success.\n\n **Gender, generation, and culture pose no barriers when it comes to knowledge, talent, or skills.** Diversity is part of our daily construction, and we know that plural teams foster greater creativity, innovation, and results.\n\n **We are under construction. Join this journey and help shape a more diverse, sustainable, innovative, and opportunity-rich Mills.**\n\n \n\n**All our job openings are open to people with disabilities.**\n\n \n\n**Submit your resume and participate in the selection process for the opportunity described below.**\n\n **Responsibilities and Duties** \n\nEnsure continuous, secure, and efficient operation of the IT infrastructure at the Sumaré branch, serving as the local focal point to support leadership, operational teams, and critical departments within the unit.\n\n\nThe mission involves ensuring network stability, delivering high-quality user support (including VIP users), maintaining IT environment reliability, and safeguarding IT assets—all while collaborating synergistically with corporate teams to uphold standards, security, and high availability.\n\n\nKey responsibilities include monitoring the branch’s network infrastructure;\n\n\nSupporting network integrations for machinery and operational systems; configuring and maintaining UniFi Wi-Fi; administering Cloud Telephony (Digivox PABX); managing Windows workstations, printers, and operational devices;\n\n\nAlso responsible for managing privileged access and local IT inventory; monitoring rack/CPD temperature and environmental conditions; performing tests and ensuring proper operation of APC UPS units; and planning maintenance windows to minimize operational impact.\n\n **Requirements and Qualifications** \n\nBachelor’s degree in IT, Networking, or related fields.\n\n\nExperience with Windows 7/10/11 and Windows Server 2008 or later, including Active Directory administration, Group Policy, MFA, and VPN. Knowledge of FortiGate and FortiAnalyzer firewalls, UniFi Wi-Fi, Cloud IP Telephony, Zabbix, and Grafana.\n\n\nFundamental understanding of ITIL and asset management.\n\n\nMicrosoft and ITIL Foundation certifications will be considered advantageous.\n\n **Additional Information** \n\nMedical Assistance;\n\n\nDental Assistance;\n\n\nMeal or Food Allowance;\n\n\nMobility Allowance or Commuter Pass;\n\n\nLife Insurance;\n\n\nWellhub access for you and your dependents;\n\n\nPLR – Profit and Results Sharing;\n\n\nExtended Maternity and Paternity Leave;\n\n\nDr. Mills (online medical consultations);\n\n \n\nWant to grow, develop, and work somewhere that truly values who you are? Then join us!\n\n\n\n \n\nAt Mills, dreaming big is part of our culture—which is why we place people at the center of everything. Here, respect, collaboration, and development go hand-in-hand with innovation and safety. 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And it’s precisely through this plurality that we continue innovating and achieving extraordinary results—together.\n\n \n\nIf you want to build a purpose-driven career in a place where your work makes real societal impact, this is your place. **And all our job openings are inclusive and open to people with disabilities.**\n\n **Inspire. Grow. 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As Dexian, we have become one of the largest companies providing staffing solutions, IT solutions, and workforce augmentation. We are leading the industry by delivering exclusive services that combine global scale, full-service projects, and tactical agility to modernize hiring models. We support our clients in finding the best way to address their talent gaps, thereby supporting their digital transformation processes. We have strategically located offices in four major capitals: Curitiba (PR), Porto Alegre (RS), Rio de Janeiro (RJ), and São Paulo (SP). This allows us to stay close to our clients and consultants. We are also a Minority Owner Company and are proud to have originated in diversity.\n\n **What to Expect from Us**\n\n\nPeople are at the core of our strategy and represent our greatest asset. We are committed to attracting and retaining top talent and building genuine lifelong connections. Therefore, we act as a bridge between highly qualified professionals and consistent, prosperous opportunities. We believe that bringing together the right talent, technology, and organizations helps unlock transformative results and achieve new levels of success for our clients and consultants. Five core values guide us: Integrity, Transparency, Authenticity, Ingenuity, and Empathy. Dexian is committed to corporate social responsibility and invests in programs that support diversity and inclusion.\n\n \n\nIf you share these same values, this is your place!\n\n **What to Expect from Your Day-to-Day Work:**\n\n* Maintain the technology park (hardware and software) by providing on-site and remote technical support to users\n* Keep the inventory of equipment and peripherals up to date\n* Receive, analyze, register, and resolve incidents and requests\n* Create and maintain updated technical documentation and procedures\n* Install, configure, and resolve computer (desktops and laptops) issues\n* Install and resolve factory equipment issues (scanners, scales, thermal printers)\n* Open external tickets related to outsourced IT services and warranty services with manufacturers\n* Install and configure systems\n* Install, configure, and resolve videoconferencing equipment issues\n* Install, configure, and resolve smartphone issues\n* Install, configure, and resolve Wi-Fi antennas and network issues\n* Serve as the local point of contact for the Infrastructure team when on-site support is required at facilities\n\n **What You Need to Have**\n\n* Completed or ongoing bachelor's degree in Information Technology\n* ITIL, COBIT\n* Language: Advanced English\n* Experience using ServiceNow\n* Intermediate or advanced Excel skills\n* ITIL Foundation certification or higher\n* Specialization courses and certifications in related fields\n\n **Where Will You Work?**\n\n\nWe believe in the exchange of experiences and value relationships through a Hybrid model.\n\n\nAddress: Sumaré/SP\n\n **Employment Type**\n\n\nCLT + Benefits\n\n\n \n\nMinimum Education Level: Bachelor's Degree \n\n \n\nLanguages:* English (Native)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968783000","seoName":"field-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-iracemapolis/cate-network-sys-admin/field-support-analyst-6438000430182712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"064bbd60-dc83-4208-9aa2-3ede9e0c08f4","sid":"0543c11d-3381-4886-bdd7-094897a46656"},"attrParams":{"summary":null,"highLight":["On-site and remote technical support","Maintenance of technology park","Installation and configuration of equipment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sumaré,São Paulo","unit":null}]},"addDate":1762968783607,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Network Sys Admin in Iracemapolis
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RPN Group | Infrastructure Analyst - Americana/SP64877705160193120
Indeed
RPN Group | Infrastructure Analyst - Americana/SP
Description: For this position, you must have: * Technical or higher education in progress or completed in Information Technology, Computer Networks, Information Systems, or related fields; * Previous experience in Level 1 and Level 2 technical support; * Basic knowledge of information security and best practices for data protection; * Analytical ability and critical thinking to improve processes; * Strong communication skills and ability to work in a multidisciplinary team. Desirable qualifications include: * Experience with infrastructure monitoring (Zabbix, PRTG, Grafana, or similar); * Knowledge of virtualization (VMware, Hyper-V, or Proxmox); * Experience with corporate asset inventory and management tools; * Experience in retail environments or distributed operations; * An innovative profile, with initiative to disseminate best practices and contribute to the business’s technological advancement. * Administer internal networks and ensure proper connectivity functionality; * Perform server maintenance and management, Active Directory, and other corporate services; * Provide Level 1 and Level 2 technical support to employees, resolving internal tickets and requests; * Monitor and manage infrastructure environments, acting proactively to prevent failures; * Perform hardware, operating system, and network device maintenance; * Implement information security practices, ensuring data integrity and protection; * Manage equipment inventory and track asset lifecycle; * Install, update, and configure corporate software according to internal standards; * Record activities and maintain up-to-date technical documentation; * Collaborate with the IT team to ensure organization, clarity, and efficient communication in daily routines. 2512190202551926921
R. Vieira Bueno, 164 - Centro, Americana - SP, 13465-010, Brazil
Negotiable Salary
Infrastructure Analyst Nr1 - Downtown64846309645059121
Indeed
Infrastructure Analyst Nr1 - Downtown
Human Resources Consulting is seeking an Infrastructure Analyst Nr1 professional in Hortolândia (Downtown). Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its goal is to help companies identify and explore their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connection, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic As-Built reporting. Installation of links with fixed-line and radio telecommunications operators. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Usability of internal systems. **Desired Qualifications:** **Education:** Completed technical education **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: BRL 2,245.00 * Meal voucher * Transport voucher * Notebook **Additional Information:** * Contract type: Permanent – On-site * Duration: Full-time * Working hours: To be determined.
R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$2,245/month
INFRASTRUCTURE ANALYST N164845445644035122
Indeed
INFRASTRUCTURE ANALYST N1
WIFI equipment configuration; Functionality, connectivity, registration, and login tests for WIFI equipment; Maintenance of WIFI equipment; Rollout of WIFI equipment on buses, terminals, or bus stops; Electrical testing of wiring harnesses, fuse boxes, and fuses; Installation of WIFI equipment on buses or terminals; Assembly and maintenance of racks, controllers, antennas, and cable TV outlets; Photographic report – As-built Installation of communication links with fixed-line and radio telecommunications providers; Supervision, cabling, and infrastructure installation; Technical visits for project deployment and maintenance; Structured network maintenance; Heatmap generation; Hotspot monitoring; Usability of internal systems. Employment type: Full-time CLT contract Salary: R$2,245.00 per month Benefits: * Medical insurance * Meal vouchers * Transportation vouchers Selection questions: * Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays? * Valid driver’s license? * Academic or technical background in IT, PC, notebook and server support, and basic networking knowledge? * Easy access to Jardim Amanda I – Hortolândia?
R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$2,245/month
1039351 - Junior Support Analyst64843748200066123
Indeed
1039351 - Junior Support Analyst
**Job Opening: Junior Support Analyst** **Location:** Hortolândia **About the Position:** We are seeking a professional to provide user support, ensuring the proper functioning of corporate systems, software, and equipment. If you enjoy solving problems and possess initiative, this opportunity is for you! **Responsibilities:** * Providing **Level 1 support** * Installing, configuring, and troubleshooting systems, software, and applications; * Delivering remote and on-site support; * Relocating, replacing, and upgrading hardware and software; * Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:** * Experience installing software and maintaining computers, **even if in a personal context**; * Proficiency with technology and user support; * Availability for **on-site work** **Preferred Qualifications:** * • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD). Employment Type: Full-time CLT Compensation: BRL 1,904.00 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance
R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$1,904/month
Commercial Infrastructure Analyst64842790543874124
Indeed
Commercial Infrastructure Analyst
Description: * Technical or undergraduate degree in Building Construction, Civil Engineering, Architecture, Business Administration, or related fields (currently enrolled). * Experience in supplier management, maintenance, minor construction works, or facilities management. * Basic ability to read blueprints and foundational knowledge of budgeting. * Valid Brazilian driver’s license (Category B) and availability for travel. * Lead the implementation and maintenance of infrastructure for sales shifts; * Request, analyze, and negotiate service budgets and contracts; * Monitor execution of renovations, installations, and maintenance services; * Conduct technical inspections, site surveys, and progress documentation; * Manage schedules, deadlines, and quality of delivered services; * Develop and maintain a portfolio of suppliers and service providers; * Provide ongoing operational support to the Commercial team. 2512110202491913755
R. Francisco Leite, 140 - Centro, Araras - SP, 13600-050, Brazil
Negotiable Salary
Project Analyst (Real Estate Development Infrastructure)64717304932610125
Indeed
Project Analyst (Real Estate Development Infrastructure)
Description: * Bachelor’s degree in Civil Engineering or Architecture and Urban Planning. * Postgraduate degree in Project Management or related fields is desirable; specialized courses in urban planning, sanitation, drainage, and pavement design are valued. * Experience in managing and analyzing infrastructure projects for real estate developments, with emphasis on third-party-developed projects. * Proficiency in Advanced Excel, Word, and AutoCAD. * Responsible for contracting, scheduling control, and critical analysis of all third-party deliverables (earthworks, paving, drainage, water supply networks, electrical networks), verifying compliance with company requirements, technical standards, and legal regulations for approval. * Propose modifications and improvements to projects to optimize the approval process and ensure alignment with company requirements. * Manage the analysis and approval of external projects related to vertical developments, such as network extensions or other non-incidental works (ONI). * Provide technical support to other company departments—particularly budgeting, planning, and construction— including occasional on-site supervision of execution. * Analyze guidelines issued by municipal governments and utility concessionaires, proposing improvements to meet company requirements for new developments. * Attend inspections conducted by external agencies (e.g., Graprohab), including occasional travel for in-person visits to municipal and state agencies, to collect and negotiate requirements for project development and approval follow-up. * Provide technical support during construction execution. 2512080202191733056
R. Francisco Leite, 140 - Centro, Araras - SP, 13600-050, Brazil
Negotiable Salary
Cloud Infrastructure Analyst PL64717305193090126
Indeed
Cloud Infrastructure Analyst PL
Responsible for implementing, monitoring, and maintaining cloud infrastructure solutions, operating autonomously to sustain and improve systems. * Monitor cloud environment resources and metrics. * Create and maintain instances and application patching plans. * Execute contingency plans and performance improvement projects. * Support service teams, database teams, and DevOps in incident resolution. * Open and track tickets with vendors. * Ensure organizational compliance with company policies and standards. * Perform other activities related to the role. **Behavioral Competencies:** * Teamwork; * Assertive Communication; * Organization; * Focused Attention;
BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil
Negotiable Salary
Infrastructure Analyst II64619679112579127
Indeed
Infrastructure Analyst II
At **Mills**, we believe that building goes far beyond our business model—it’s about creating connections, generating opportunities, and transforming stories with real impact. With over 72 years of history, we are a national reference in the rental of aerial work platforms, heavy machinery (yellow line and trucks), compressors, power generators, forklifts, pallet jacks, tow tractors, and formwork and shoring equipment. Our comprehensive and reliable solutions drive diverse industries forward. Our culture values respect, collaboration, people development, and innovation. Here, we work in an environment that promotes growth, safety, and well-being for everyone—where each person is an essential part of our success. **Gender, generation, and culture pose no barriers when it comes to knowledge, talent, or skills.** Diversity is part of our daily construction, and we know that plural teams foster greater creativity, innovation, and results. **We are under construction. Join this journey and help shape a more diverse, sustainable, innovative, and opportunity-rich Mills.** **All our job openings are open to people with disabilities.** **Submit your resume and participate in the selection process for the opportunity described below.** **Responsibilities and Duties** Ensure continuous, secure, and efficient operation of the IT infrastructure at the Sumaré branch, serving as the local focal point to support leadership, operational teams, and critical departments within the unit. The mission involves ensuring network stability, delivering high-quality user support (including VIP users), maintaining IT environment reliability, and safeguarding IT assets—all while collaborating synergistically with corporate teams to uphold standards, security, and high availability. Key responsibilities include monitoring the branch’s network infrastructure; Supporting network integrations for machinery and operational systems; configuring and maintaining UniFi Wi-Fi; administering Cloud Telephony (Digivox PABX); managing Windows workstations, printers, and operational devices; Also responsible for managing privileged access and local IT inventory; monitoring rack/CPD temperature and environmental conditions; performing tests and ensuring proper operation of APC UPS units; and planning maintenance windows to minimize operational impact. **Requirements and Qualifications** Bachelor’s degree in IT, Networking, or related fields. Experience with Windows 7/10/11 and Windows Server 2008 or later, including Active Directory administration, Group Policy, MFA, and VPN. Knowledge of FortiGate and FortiAnalyzer firewalls, UniFi Wi-Fi, Cloud IP Telephony, Zabbix, and Grafana. Fundamental understanding of ITIL and asset management. Microsoft and ITIL Foundation certifications will be considered advantageous. **Additional Information** Medical Assistance; Dental Assistance; Meal or Food Allowance; Mobility Allowance or Commuter Pass; Life Insurance; Wellhub access for you and your dependents; PLR – Profit and Results Sharing; Extended Maternity and Paternity Leave; Dr. Mills (online medical consultations); Want to grow, develop, and work somewhere that truly values who you are? Then join us! At Mills, dreaming big is part of our culture—which is why we place people at the center of everything. Here, respect, collaboration, and development go hand-in-hand with innovation and safety. We’ve built a welcoming environment where everyone has space to learn, grow, and make a difference. As a Certified B Corporation, we commit authentically to positive impact: striving not only to create value for our customers but also for society and the planet. Moreover, we’re recognized as one of Brazil’s Best Companies to Work For by GPTW (Great Place to Work) and take pride in our journey: We are Latin America’s largest aerial work platform rental company. A national reference in machinery and equipment rental. We operate nationwide, with over 60 branches and 2,000 team members. At Mills, diversity matters. Here, no one is left behind—we believe that different stories, perspectives, and experiences make our team stronger and more creative. And it’s precisely through this plurality that we continue innovating and achieving extraordinary results—together. If you want to build a purpose-driven career in a place where your work makes real societal impact, this is your place. **And all our job openings are inclusive and open to people with disabilities.** **Inspire. Grow. Transform your journey.**
Praça da República, 258 - Centro, Sumaré - SP, 13170-003, Brazil
Negotiable Salary
10319048 - Mid-Level Technical Support Analyst64543405048067128
Indeed
10319048 - Mid-Level Technical Support Analyst
Description: * Experience in POS support (maintenance and installation) / Cashier Desk; * Knowledge of Active Directory, DNS, DHCP, file server and print server; * Experience with GSuite, Google tools; * Experience providing user support, configuring Desktops, Notebooks and Tablets; * Experience with applications, hardware, printers, etc; * Knowledge of network infrastructure, routers and switches; * Experience in operations using ITSM with defined SLAs; * Experience with remote support tools (AnyDesk, TeamViewer); * Experience in support center operations governed by metrics/indicators such as: SLA, SLO, FCR, TMA, TME, Abandonment Rate, Satisfaction; * Ability to work in a team; * Good written and verbal communication skills; * Flexibility, proactivity, agility and organization; * Commitment; Differentiating factors: * Bachelor's degree completed or in progress in Information Technology fields; * Knowledge of ITSM Service Now, usage; * Experience in Commercial/Wholesale environments; Job Details: * Working hours: Monday to Friday from 07:00 to 15:00 and Saturdays from 07:00 to 12:00\. * Work model: 100% in-person; * Location: Piracicaba \- SP. OBS.: Hey! If you don't meet all the job requirements, we still invite you to apply, okay? We will carefully analyze your profile considering all your qualifications What are we looking for? * An organized and responsive individual. Your day-to-day responsibilities * Handle user requests and incidents, resolving them according to technical procedures and agreed deadlines. * Provide technical support to clients regarding resolution of low and medium complexity incidents. * Create and keep technical procedures and knowledge base updated. * Investigate, diagnose and test solutions before contacting the requester; * Interact with other support levels to find correct solutions. * Interact with clients at all hierarchical levels. * Provide end-user support, assisting and clarifying their doubts related to support/infrastructure/systems areas 2511190202461875750
R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil
Negotiable Salary
Support Analyst64526683408258129
Indeed
Support Analyst
**Responsibilities:** * Provide technical support to employees in the installation and configuration of Software and Hardware, updating patches on servers and computers; * Keep the Software and Hardware inventory of the environment up to date; * Open and monitor internal and external technical tickets, provide support for internet link and VPN; * Perform backups, recovery tests, and intranet configuration; * Monitor servers, create users on Active Directory servers and email; * Keep infrastructure updated and documented **Requirements:** * Completed or pursuing a degree in Information Systems, Computer Science, or related fields; * Knowledge in Networks, Firewall, Security, and Telecommunications; * Previous experience in the role; * Reside in Limeira. Job type: Full-time CLT Benefits: * Medical assistance * Meal allowance * Transportation allowance
BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil
Negotiable Salary
Bilingual Support Analyst645232066856981210
Indeed
Bilingual Support Analyst
**Requirements / Required Knowledge:** * Maintain the technology park (hardware and software) by providing technical support to users on-site and remotely. * Keep equipment and peripheral inventories up to date. * Receive, analyze, register, and resolve incidents and requests. * Create and maintain updated technical documentation and procedures for the area. * Install, configure, and resolve computer incidents (desktops and laptops). * Install and resolve factory equipment incidents (scanners, scales, thermal printers). * Open external service tickets related to outsourced IT services and warranty services with manufacturers. * Install and configure systems. * Install, configure, and resolve videoconferencing equipment incidents. * Install, configure, and resolve smartphone incidents. * Install, configure, and resolve Wi-Fi antennas and network incidents. * Act as the local point of contact for the Infrastructure team when on-site support is needed at facilities. **Required Knowledge:** * Experience in **microcomputer support (general infrastructure, hardware, software, and user support).** * Completed or ongoing higher education in Information Technology. * Experience with IT maturity frameworks: ITIL, COBIT. * **Advanced English** for conversation, which will be essential. **Additional Information:** * Work location: Sumaré - SP. Minimum Education Level: Higher Education Desired Education: Information Technology, Higher Education
Rua Primeiro de Janeiro, 364 - Centro, Nova Odessa - SP, 13380-013, Brazil
Negotiable Salary
"Field Support Analyst" #983466643800043018271211
Indeed
"Field Support Analyst" #983466
**Who We Are** Launched in 2023, Dexian has a global presence and brings nearly 30 years of experience through its legacy companies, primarily from the combination of DISYS and Signature Consultants. We started in Brazil in 2007 as DISYS and since then have acquired over 60 clients across different sectors of the economy. As Dexian, we have become one of the largest companies providing staffing solutions, IT solutions, and workforce augmentation. We are leading the industry by delivering exclusive services that combine global scale, full-service projects, and tactical agility to modernize hiring models. We support our clients in finding the best way to address their talent gaps, thereby supporting their digital transformation processes. We have strategically located offices in four major capitals: Curitiba (PR), Porto Alegre (RS), Rio de Janeiro (RJ), and São Paulo (SP). This allows us to stay close to our clients and consultants. We are also a Minority Owner Company and are proud to have originated in diversity. **What to Expect from Us** People are at the core of our strategy and represent our greatest asset. We are committed to attracting and retaining top talent and building genuine lifelong connections. Therefore, we act as a bridge between highly qualified professionals and consistent, prosperous opportunities. We believe that bringing together the right talent, technology, and organizations helps unlock transformative results and achieve new levels of success for our clients and consultants. Five core values guide us: Integrity, Transparency, Authenticity, Ingenuity, and Empathy. Dexian is committed to corporate social responsibility and invests in programs that support diversity and inclusion. If you share these same values, this is your place! **What to Expect from Your Day-to-Day Work:** * Maintain the technology park (hardware and software) by providing on-site and remote technical support to users * Keep the inventory of equipment and peripherals up to date * Receive, analyze, register, and resolve incidents and requests * Create and maintain updated technical documentation and procedures * Install, configure, and resolve computer (desktops and laptops) issues * Install and resolve factory equipment issues (scanners, scales, thermal printers) * Open external tickets related to outsourced IT services and warranty services with manufacturers * Install and configure systems * Install, configure, and resolve videoconferencing equipment issues * Install, configure, and resolve smartphone issues * Install, configure, and resolve Wi-Fi antennas and network issues * Serve as the local point of contact for the Infrastructure team when on-site support is required at facilities **What You Need to Have** * Completed or ongoing bachelor's degree in Information Technology * ITIL, COBIT * Language: Advanced English * Experience using ServiceNow * Intermediate or advanced Excel skills * ITIL Foundation certification or higher * Specialization courses and certifications in related fields **Where Will You Work?** We believe in the exchange of experiences and value relationships through a Hybrid model. Address: Sumaré/SP **Employment Type** CLT + Benefits Minimum Education Level: Bachelor's Degree Languages:* English (Native)
Praça da República, 258 - Centro, Sumaré - SP, 13170-003, Brazil
Negotiable Salary
Project Analyst (Land Development Infrastructure)643800041283861212
Indeed
Project Analyst (Land Development Infrastructure)
Description: * Bachelor's degree in Civil Engineering or Architecture and Urban Planning. * Postgraduate degree in Project Management or related fields and/or specialization courses in urban planning, sanitation, drainage, and paving are valued. * Experience in managing and analyzing land development infrastructure projects, with a focus on projects developed by third parties. * Proficiency in Advanced Excel, Word, and AutoCAD. * Carry out the hiring, deadline control, and critical analysis of all projects delivered by third parties (earthwork, paving, drainage, water network, electrical network), verifying compliance with company assumptions, technical standards, and legal requirements for approval. * Propose changes and improvements to projects to optimize the approval process and meet company requirements. * Manage the analysis and approval of external projects related to vertical developments, such as network extensions or non-incidental works (ONI). * Provide technical support to other departments within the company, especially budgeting, planning, and construction, including occasional site execution monitoring. * Analyze guidelines provided by city halls and utility companies, proposing improvements to meet company requirements for new developments. * Attend inspections by external agencies, such as GraProHab, including occasional travel for in-person visits to municipal and state agencies, aiming to collect and negotiate requirements for project development and approval follow-up. * Provide technical support for construction execution. 2511070202301733056
R. Francisco Leite, 140 - Centro, Araras - SP, 13600-050, Brazil
Negotiable Salary
Mid-level Support Analyst - Field Service (9)643663468851211213
Indeed
Mid-level Support Analyst - Field Service (9)
Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience with on-site user support (Field Service); * Experience in equipment installation and maintenance; * Knowledge of hardware, Windows operating systems, MS Office, and general software; * Experience using ticket management tools. ServiceNow is a plus; * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site; * Good communication and organizational skills; * Flexibility and availability for travel; * Ability to work in a team and collaborate; * Provide on-site technical support by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices, and others; * Perform image deployment and equipment preparation for use; * Ensure compliance with internal processes and proper documentation of all activities performed; * Evaluate users' equipment requests, identifying their actual needs; * Provide on-site user support and basic training; * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and propose improvements; * Ensure timely resolution of service requests; * Contribute to the continuous update of the knowledge base and support the service desk's training; * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary; * Assist management in project execution and other diverse needs. 2510300202211839273
R. Vieira Bueno, 164 - Centro, Americana - SP, 13465-270, Brazil
Negotiable Salary
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