IT Support Analyst

Description

Job Summary: The professional will be responsible for optimizing tasks, routines, and internal processes using technological resources and assisting with software technical support. Key Highlights: 1. Optimization of tasks and internal processes with technology 2. Software technical support 3. Focus on continuous learning and proactivity **Requirements** * Basic knowledge of software technical support; * Familiarity with Artificial Intelligence tools such as: ChatGPT, Gemini, Copilot or similar; * Basic understanding of computer networks and information security; * Basic knowledge of communication and remote work tools; * Ability to use technological resources to optimize tasks, routines, and internal processes; * Basic knowledge of databases, server infrastructure, or cloud environments; * Completed technical education or currently pursuing a higher education degree in Information Technology, Information Systems, Computer Science, Systems Analysis and Development, or related fields; * Must reside in Americana, Santa Barbara D’Oeste, Nova Odessa, or Sumaré. **Desired Profile** * Responsible, organized, proactive, communicative, and collaborative professional, detail-oriented and focused on continuous learning. **Benefits** * Meal allowance * Transportation allowance * Medical assistance * Dental assistance * Pharmacy benefit * Day Off * TotalPass * Workplace gymnastics * Life insurance * Student assistance * Human and Professional Development Program **Work Modality** * On-site. **Note** * Salary increase after the probationary period. Employment type: Full-time, CLT permanent position Compensation: R$3\.500,00 per month Work location: On-site