CUSTOMER SERVICE AND OPERATIONS ASSISTANT - LIMEIRA

Description

Job Summary: Customer service via WhatsApp, email, and social media; order management, returns processing, and e-commerce product registration, including participation in meetings. Key Highlights: 1. Multichannel customer service 2. Full order and product management 3. Participation in meetings and reporting to management DESCRIPTION This position is fully remote (Home Office), with possible in-person meetings for alignment purposes (to be scheduled). You will handle customer service via WhatsApp, email, and social media (Instagram and Facebook). Manage company orders and product returns. Register products on the e-commerce platform. Participate in meetings and report issues to management. REQUIREMENTS * Personal computer and internet connection * Clear and concise communication skills * Fluency in Portuguese, with proficiency in formal written language * Empathy, patience, and resilience * Willingness to learn * Proactivity * Residence in Limeira, Piracicaba, Jundiaí, Campinas, São Paulo, Americana, Sumaré, or nearby cities. Position: CUSTOMER SERVICE AND OPERATIONS ASSISTANT \- LIMEIRA \| Salary: R$ 1\.000,00\. \| Education: High school diploma. \| Shift: Morning and afternoon. \| Department: Customer Service. \| Experience: 6 months. \| City: Limeira / SP