Receptionist/Customer Service Representative

Description

Job Summary: Victor Hugo Advogados is seeking a receptionist to provide initial client service and administrative support, ensuring organization and professionalism. Key Highlights: 1. Responsible for providing courteous and professional service to clients and visitors. 2. Essential support for the office's administrative routines. 3. GPTW-certified workplace focused on respect and development. **RECEPTIONIST** Victor Hugo Advogados is looking for a RECEPTIONIST to join its team in PETROLINA \- PE, who will be responsible for initial client接待 and administrative support, ensuring organization, courtesy, and professionalism in the first contact with the office. Victor Hugo Advogados Associados is a law firm specializing in Social Security Law, serving over 21,000 clients and managing more than 5,000 active cases. We operate 7 offices across the state of Pernambuco and provide digital services nationwide. Our mission is to transform lives through high-quality, transparent, and efficient legal services. We are certified with the Great Place to Work (GPTW) seal for the second consecutive year — a result of our strong culture that respects, develops, and embraces all employees. Main Responsibilities * Greet clients and visitors courteously and professionally; * Handle telephone, in-person, and WhatsApp/email communications; * Manage attorneys' schedules and meeting room bookings; * Organize and manage documents, protocols, and correspondence; * Register new clients and update information in internal systems; * Support the office's administrative routines; * Maintain order and cleanliness at the reception area and common spaces; * Assist in sending and receiving documents and files. Requirements * Completed high school education; * Prior experience as a receptionist or in customer-facing roles; * Basic computer skills (Microsoft Office); * Strong verbal and written communication skills; * Professional demeanor, courtesy, and organizational ability. Behavioral Competencies * Clear and empathetic communication; * Organization and attention to detail; * Discretion, ethics, and professional confidentiality; * Proactivity and strong interpersonal skills. Employment Type: Full-time, Permanent CLT Compensation: R$1\.518,00 \- R$2\.898,06 per month Benefits: * Dental insurance