Junior Customer Support Operator (CSR)

Description

Job Summary: We are seeking a Junior Customer Support Operator to attend to and resolve customer inquiries, providing accurate information and collaborating with other departments. Key Highlights: 1. Challenging and rewarding work environment 2. Opportunities for professional development and growth 3. Teamwork and excellence in customer service We are looking for a Junior Customer Support Operator (CSR). Main Responsibilities: 1\. Answer and respond to customer inquiries via telephone, email, and real-time chat. 2\. Provide accurate information about our products and services. 3\. Resolve customer issues efficiently and courteously. 4\. Maintain accurate records of customer interactions. 5\. Collaborate closely with other departments to ensure customer satisfaction. Requirements: 1\. Completed high school education. 2\. Prior customer service experience is desirable, preferably in a retail or customer service environment. 3\. Excellent communication skills in Portuguese, both spoken and written. 4\. Ability to work effectively both independently and as part of a team. 5\. Basic computer knowledge and fast typing skills. 6\. Availability to work afternoon shifts and Saturdays. Work schedule is 6x1 (six working days per week), with 6 hours of work and a 20-minute break. We Offer: 1\. A challenging and rewarding work environment within a growing company. 2\. Opportunities for skill enhancement and professional growth. 3\. A competitive salary plus benefits. Full-time on-site availability required in the Vila Leopoldina neighborhood, São Paulo/SP. Minimum Education Level: High School (Secondary Education) * Gympass * Career development plan * On-site cafeteria * Dental insurance * Medical insurance * Transportation allowance * Birthday day off * Store product discount