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Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6509142083801912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Microsoft Infrastructure Analyst – Mid-Level","content":"# Position Description\n\nWe are seeking a Microsoft Infrastructure Analyst – Mid-Level to support Microsoft environments for multiple clients, ensuring availability, security, compliance, and documentation of the environments.\n\nThe professional will be responsible for Windows Server and Microsoft 365 administration, applying patches, executing GMUDs, handling incidents, and technical documentation (runbooks, inventory, and processes).\n\n# Key Responsibilities\n\n* Support Windows Server environments (on-premises and cloud)\n\n\n* Administration and support for Microsoft 365\n\n\n* Manage and maintain services including:\n\n\n* Active Directory (AD DS)\n\n\n* DNS, DHCP, GPO\n\n\n* File Server and Print Server\n\n\n* Apply security patches and updates (Windows Update / WSUS / Azure Update Manager)\n\n\n* Plan, execute, and document GMUDs\n\n\n* Handle incidents, problems, and requests (N2/N3)\n\n\n\nDocument:\n\n* Server and service inventory\n\n\n* Environment diagrams\n\n\n* Procedures and runbooks\n\n\n* Support audits and security best practices\n\n\n* Interact with clients, vendors, and internal teams\n\n\n* Support continuous environment improvement projects\n\n\n\n# Technical Requirements (Mandatory)\n\n* Windows Server\n\n\n* Administration of Windows Server 2016/2019/2022\n\n\n* Active Directory:\n\n\n* User and group creation and administration\n\n\n* GPOs\n\n\n* Permission delegation\n\n\n\nServices:\n* DNS, DHCP, NPS\n\n\n* File Server (NTFS, shares)\n\n\n* Basic hardening and security concepts\n\n\n* Microsoft 365\n\n\n\nAdministration of:\n* Exchange Online\n\n\n* Azure AD / Entra ID\n\n\n* Microsoft Teams\n\n\n* OneDrive and SharePoint Online\n\n\n* User, license, and group management\n\n\n* Basic understanding of MFA, Conditional Access, and fundamental security\n\n\n* Operations & Support\n\n\n\nExperience with:\n* Patch application\n\n\n* Change management (GMUD)\n\n\n* Incident analysis\n\n\n* ITIL knowledge (Incident, Problem, and Change)\n\n\n* Clear and organized technical documentation\n\n\n* Tools and Environments\n\n\n* Experience in multi-client environments\n\n\n* Use of monitoring tools (e.g., Zabbix, PRTG, SCOM – desirable)\n\n\n\nVirtualization concepts:\n* Hyper-V and/or VMware\n\n\n* Cloud concepts (Azure – desirable)\n\n\n\n# Differentiators (Desirable)\n\nExperience with:\n* Azure (VMs, Backup, Monitor)\n\n\n* Intune / MDM\n\n\n* WSUS or Azure Update Manager\n\n\n\nKnowledge of:\n* PowerShell (basic automation)\n\n\n* Enterprise backup solutions (Veeam, Azure Backup, etc.)\n\n\n* Experience in regulated environments (ISO 27001, LGPD, audits)\n\n\n\nMicrosoft certifications (not mandatory):\n* AZ-104\n\n\n* MS-102\n\n\n* Windows Server Hybrid Administrator\n\n\n\n# Behavioral Competencies\n* Organization and attention to detail\n\n\n* Strong written and verbal communication skills\n\n\n* Ability to manage multiple clients\n\n\n* Sense of priority and accountability\n\n\n* Professional demeanor and quality focus\n\n\n* Proactivity and continuous improvement mindset\n\n\n\n# What We Expect in Documentation\n* Updated environment inventory\n\n\n* Operational procedures (runbooks)\n\n\n* GMUD records\n\n\n* Evidence of changes and patches\n\n\n* Simple architecture diagrams","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768526725297","seoName":"microsoft-infrastructure-analyst-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/microsoft-infrastructure-analyst-mid-level-6509142083801912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"aabd2d90-828f-4a5b-9d34-4210aa974161","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768526725297,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil","infoId":"6509142082189012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT/Telecom Infrastructure Analyst","content":"We are seeking a Senior IT/Telecom Infrastructure Analyst to support and evolve the IT infrastructure, ensuring high availability, security, performance, and resilience of on\\-premises and cloud environments.\n\n **Responsibilities and duties** \n\n* Administer and maintain **on\\-premises** environments, ensuring stability, security, and performance;\n* Manage **Fortinet Firewalls (FortiGate)**, including security policies, VPNs, rules, and troubleshooting;\n* Administer **UniFi Wi\\-Fi** environments, ensuring coverage, performance, and availability;\n* Manage and provide support for **CCTV** and **Access Control** solutions;\n* Monitor infrastructure, services, and applications using **Zabbix and Grafana**, creating alerts, dashboards, and performance analyses;\n* Administer **cloud** environments (AWS, Microsoft Azure, and DigitalOcean);\n* Administer **virtualization** environments (VMware and Hyper\\-V);\n* Manage the lifecycle and refresh of infrastructure equipment;\n* Manage Telecom: Internet links, VoIP telephony, and mobile telephony;\n* Use and administer **GLPI** for incident management, asset management, contract management, and knowledge base;\n* Coordinate technical support activities, ensuring compliance with **SLAs** and operational best practices;\n* Generate, analyze, and present **performance indicators (KPIs)** and executive reports on infrastructure, support, and availability;\n* Propose and implement **continuous improvements** focused on optimizing infrastructure, system performance, and resilience of critical systems;\n* Document environments, processes, and technical standards;\n* Analyze critical incidents and define corrective and preventive action plans.\n\n \n\n**Requirements and qualifications** \n\n* Completed bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related Technology fields;\n* Solid foundation in IT infrastructure (on\\-premises and cloud), networking, and advanced technical support;\n* Practical knowledge of cloud environments: AWS, GCP, and DigitalOcean;\n* Practical experience with GLPI for incident, asset, contract, and knowledge base management;\n* Experience generating performance indicator and KPI reports;\n* Strong troubleshooting capability in critical, high-availability environments;\n* Willingness to travel.\n\n **Preferred qualifications**\n\n* Fortinet, ITIL, AWS, or similar certifications;\n* Experience with automation, scripting, or Infrastructure as Code;\n* Participation in infrastructure deployment for large-scale events.\n* Behavioral competencies\n* Analytical profile with results orientation;\n* Teamwork and strong sense of responsibility;\n* Ability to organize and prioritize tasks.\n\n \n\n**Additional information** \n\nAs a PJ contractor, you will be entitled to vacation after 12 months of contract, plus:\n\n* **TotalPass**\n* **Starbem**\n\n \n\nAt **Febracis**, we believe in the power of transformative connections.\n\n\nWe are not just a business school —\n\n\nwe are a movement that inspires change and builds extraordinary stories.\n\n \n\nOur mission is simple yet grand: **to develop leaders, transform potential into results, and generate positive impact**\n\n**in the world.**\n\n \n\nWe are people who believe that where limits exist, opportunities are born. That connection is essence, excellence is\n\n\nthe path, and transforming lives is our greatest legacy.\n\n \n\nBeing a **FebraLover** means living this every day.\n\n \n\nIt means acting with integrity, having purpose in every action, being the protagonist of your own story, and believing that success only makes sense when shared.\n\n \n\nIf you also believe that work and purpose go hand in hand, then this is your place.\n\n **Join us in building an extraordinary world. Join us and become a FebraLover.**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768526725171","seoName":"it-telecom-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/it-telecom-infrastructure-analyst-6509142082189012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6ef0c02b-2925-4b2e-b7ad-4505d0251ed5","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santana de Parnaíba,São Paulo","unit":null}]},"addDate":1768526725171,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6507656509529912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"FULL SUPPORT ANALYST - ON-SITE","content":"**FULL SUPPORT ANALYST \\- ON-SITE \\- SÃO PAULO**\n\n \n\n\n**Description**\n\n\n\nSecond-level technical support role, responsible for on-site handling of complex incidents, VIP support, incident analysis, full equipment maintenance, and participation in infrastructure projects.\n\n\n**Responsibilities**\n\n\n* Handle and resolve medium-to-high complexity incidents (software, network, and hardware).\n* Advanced support for Windows and macOS (user profiles, permissions, Active Directory, folders, policies).\n* Prepare devices with corporate images, driver packs, and encryption (BitLocker/FileVault).\n* Full Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint).\n* Support for corporate printers (network, print queues, mapping, drivers, scanners).\n* Provide support to VIP users, ensuring speed, confidentiality, and excellence.\n* Full maintenance: component replacement, testing, hardware diagnostics.\n* Local network configuration and troubleshooting (Wi\\-Fi, VLAN, VPN, proxy, DHCP, DNS).\n* Videoconferencing support (Teams Rooms, Zoom Rooms, Logitech, Poly).\n* Remote access, management, and troubleshooting via Intune, SCCM, or JAMF (Mac).\n* Technical support for corporate mobile devices (MDM, email, apps).\n* Triage and prioritization of tickets based on SLA, impact, and criticality.\n* Execution of preventive routines and inventory updates.\n* Documentation of procedures and records in the knowledge base.\n* Support IT projects, migrations, rollouts, and large-scale updates.\n* Availability to travel to the Paulista and Alphaville regions\n \n\n\n**Requirements**\n\n\n* Strong experience with Windows 10/11 and macOS.\n* Experience supporting Microsoft 365 (basic admin knowledge is a plus).\n* Knowledge of Active Directory, Group Policy Objects (GPO), permissions, and drive mapping.\n* Experience with MDM tools: Intune, SCCM, JAMF (Mac).\n* Knowledge of corporate printer support and related software.\n* Experience in on-site and field support.\n* Solid understanding of fundamental networking concepts: TCP/IP, VPN, VLAN, DHCP, DNS.\n* Familiarity with ITIL and SLA-based operations.\n\n**Soft Skills** \n\n* Customer focus;\n* Verbal and written negotiation and communication;\n* Strong interpersonal skills;\n* Effective argumentation;\n* Creativity;\n* Initiative and proactivity;\n* Logical reasoning;\n* Ability to work collaboratively in teams;\n* Ability to work under pressure;\n\n \n\nPreferred Qualifications\n\nValid driver's license (categories A, B, or AB)\n\n\n\nPersonal vehicle available for travel when necessary, with reimbursement (not mandatory).","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768410664806","seoName":"analista-de-suporte-pleno-presencial","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/analista-de-suporte-pleno-presencial-6507656509529912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"54eef016-3f9c-426c-91da-f8f7ecd78459","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768410664806,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6507656507891312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"SENIOR SUPPORT ANALYST","content":"**About the position**\n\nMore than just a law firm, we are a team of lawyers committed to providing high-level, specialized legal advisory services, with offices in São Paulo, Rio de Janeiro, Curitiba, Belo Horizonte, Brasília and Madrid, operating across more than ten areas of law and in the most diverse sectors of the economy.\n\n\nFor over 30 years, we have delivered legal services with exceptional technical proficiency, agility and commitment to results—always guided by ethics and respect. We work as a team, value collaboration and the sharing of ideas, and strive for an environment that fosters the well-being and professional fulfillment of our employees. 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Enrico Delacqua, 102 - Centro, São Roque - SP, 18130-460, Brazil","infoId":"6505653834278512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst [SAO ROQUE]","content":"You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among others;\n\n \n\n\n\nResponsibilities:\n\n\n* Detect and resolve, both reactively and preventively, potential issues in IT equipment;\n* Assess the condition of IT equipment;\n* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;\n* Perform on-site interventions to resolve incidents or service requests, or to conduct inspections;\n* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;\n* Identify and resolve problems related to network points;\n* Implement network resource sharing; identify issues in UTP cabling infrastructure;\n* Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches;\n* Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside warranty coverage.\n* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.;\n* Configure and install software on computers, laptops, and tablets;\n* Remove previous versions and configure the new virtual environment (formatting), as defined by the CONTRACTOR;\n* Reconfigure existing equipment and software;\n* Install and configure workstations and printers;\n* Support basic operations on computers, printers, peripherals, and accessories at the respective DE of assignment and its UEs;\n* Install network interface cards and update drivers;\n* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);\n* Perform data loading, purging, and transfer across storage media;\n* Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others;\n* Identify and resolve problems, failures, and technical non-conformities presented by computer resources (hardware and software) in use or undergoing integration;\n* Support School Units in identifying, describing, and managing the workflow for opening warranty claims with equipment or service providers under active warranty.\n\n \n\n\n\nRequirements\n\n\n* Completed undergraduate degree\n* Experience in IT support, both remote and on-site.\n* Availability to use personal vehicle","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768254205803","seoName":"Analista+de+Suporte+de+TI+%5BSAO+ROQUE%5D","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/analista%2Bde%2Bsuporte%2Bde%2Bti%2B%255bsao%2Broque%255d-6505653834278512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3e62fccb-5cba-4705-b076-62a9c327d7b8","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Roque,São Paulo","unit":null}]},"addDate":1768254205803,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505653824717112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"FULL TECHNICAL SUPPORT ANALYST","content":"We are **Quality Digital**! Learn more about us:\n\n* **A phrase that defines us** \\- We are IT solutions experts and passionate about innovation!\n* **To infinity and beyond** \\- We are *\\#borderless*. Our team is spread across Brazil and the world.\n* **Our culture** \\- Even though we’re apart, we’re together. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news!\n* **We are diverse** \\- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **there’s room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability.\n* **Our goal** \\- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us?\n\n \n\n \n\n**Responsibilities and duties** **What are we looking for?**\n\nAn organized and attentive person.\n\n **Your day-to-day will include**\n\n* Providing user support via phone, remote, or in-person assistance, as well as logging incidents to enable analysis and resolution of service requests, escalating them to resolver teams when necessary;\n* Handling requests related to operating systems, software, hardware, networks, Microsoft Office suite, databases, printers and peripherals, as well as technical requests regarding services, security, and products;\n* Delivering technical support ensuring high availability and performance of our clients’ platforms, and, when required, guiding and training users;\n* Performing requirements analysis, development, testing, acceptance testing, and deployment related to infrastructure;\n* Conducting directory mapping, configuring POP/Exchange email, Lotus Notes, setting up user profiles, installing VPN, Active Directory, and IP configuration;\n\nPerforming requirements analysis, development, testing, acceptance testing, and deployment related to infrastructure; \n* \n\n \n\n \n\n**Requirements and qualifications** **Knowledge of:**\n\n* Windows;\n* Active Directory;\n* Terminal Server;\n* Computer Networks;\n* Basic Information Security concepts.\n\n **Nice-to-have**\n\n* ITIL certification;\n* Microsoft Office 365.\n\n **Working hours**\n\n* ****9:00 AM to 6:00 PM (MON \\- FRI)\n* Address: Água Branca \\- São Paulo/SP\n\n **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply — okay? We’ll carefully review your profile considering all your qualifications.\n\n\n\n \n\n \n\n**Additional information** **What you’ll find here:**\n\n \n\n* A conducive environment for **learning** and **professional growth**\n* **Performance evaluations** and **feedback**, aimed at continuous development of our people\n* **Meal allowance and/or food voucher**, for grocery shopping and meals\n* **Medical and dental insurance**, so you and your family can maintain good health\n* **Pharmacy partnership**, offering discounts on medications\n* **Childcare allowance**, according to current policy\n* **Gym membership program**, to encourage physical activity\n* **SESC partnership**, offering diverse cultural and leisure activities\n* **Partnerships for your studies**, including languages, technology, and online learning platforms\n* **Payroll-deductible loan** with attractive rates + financial education program\n* **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more\n* **Employee referral program**, with opportunities for rewards and bonuses\n* **Group life insurance**\n\n \n\nHere, there’s no shortage of stories to tell!\n\n\nSo, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, falling in love with what we do, checking out our open positions, and becoming part of this ever-growing team?","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768254205055","seoName":"ANALISTA+DE+SUPORTE+T%C3%89CNICO+PLENO","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/analista%2Bde%2Bsuporte%2Bt%25c3%2589cnico%2Bpleno-6505653824717112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cb580556-6ba5-4962-9ad7-3753767097d6","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768254205055,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505147343795312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"SENIOR INFRASTRUCTURE ADMINISTRATIVE ANALYST","content":"We are Dasa, the largest integrated healthcare network in Brazil.\n\n \n\nWe are passionate about people and achieve the best results with good people who work together. In our corporate area, you will find a dynamic environment that innovates to simplify—this is a place of learning and opportunity for transformation.\n\n \n\nWe want to transform global healthcare and seek talents who care for and embrace one another, because together we believe that being Dasa means being the person who transforms the future of healthcare. Do you identify with this? Then \\#JoinDasa. \n\n\n\n \n\n**For us, diversity matters!**\n\n\nWe recognize that diversity expands innovation in environments, but above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, so they feel safe being who they are.\n\n \n\nOur opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone who recognizes the importance of building a prejudice-free, harassment-free, and discrimination-free environment as part of this transformation—and \\#JoinDasa. Together, we always deliver our best.\n\n **\\#JoinDasa \\#DasaLovers \\#JoinDasa**\n\n**Important:** we do not charge any fees during our selection processes.\n\n **Responsibilities and duties** **About the position**\n\n\nWe are seeking a professional to act strategically and technically in developing and validating architectural projects, ensuring quality, regulatory compliance, and interdisciplinary integration, while also providing technical support to internal teams and contributing to business decision-making.\n\n **Main responsibilities**\n\n* Develop and analyze architectural projects at the preliminary study level and occasionally at the executive level;\n* Coordinate project delivery by external partners;\n* Analyze, review, and validate architectural projects developed by external partners;\n* Ensure project compliance with technical standards, current legislation, and client guidelines;\n* Support the definition of technical guidelines, standards, methodologies, and sector best practices;\n* Serve as a technical reference for mid-level and junior analysts, guiding and reviewing deliverables;\n* Participate in technical meetings with clients, consultants, suppliers, and regulatory bodies;\n* Support technical monitoring of construction works, analyzing interferences, adjustments, and field solutions;\n* Contribute technical analyses regarding project feasibility, budgets, and timelines.\n\n \n\n**Requirements and qualifications** \n\n* Completed degree in Architecture or Engineering;\n* Solid experience in architectural project analysis;\n* Strong communication skills, influence, and a consultative attitude toward leadership;\n* Experience in the healthcare segment is a plus.\n\n \n\n**Additional information** **Location: Barueri – SP**\n\n**Working hours: 8:00 AM to 6:00 PM, Monday to Thursday; Friday until 5:00 PM**\n\n \n\nIt is by caring for our people that we will become the healthcare that people desire and the world needs—check out our benefits:\n\n* Nutrition care: Meal Voucher/Food Voucher or On-site Cafeteria (depending on location);\n* Health care: Health Insurance and Life Insurance;\n* Professional development: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the “Grow Within Dasa” Program;\n* Others: Transportation Voucher and Performance Bonus (PPR).\n\n \n\nOnly Dasa offers—the Health Program, based on five pillars:\n\n* Connection: Spiritual—yoga;\n* Physical—TotalPass, primary care clinic, discounts on exams and vaccines;\n* Intellectual—Dasa University;\n* Relational—UAU Benefits Club and SESC benefits;\n* Emotional—Telepsychology.\n\n* Benefits may vary depending on the job location and brand.\n\n\nImportant: You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil); therefore, please note that as soon as a vacancy matching your profile arises, we will contact you. Meanwhile, keep your information updated and complete all online test stages so we can get to know you better.\n\n \n\nOur passion for caring for people and delivering the best experience to our customers is what drives us.\n\n\nHave you ever considered joining Latin America’s largest laboratory network and helping transform the future of healthcare? Here, we constantly seek innovative solutions for disease detection and prevention, focusing on empathy, quality excellence, and care.\n\n\nWe are a benchmark in technology and innovation, offering a comprehensive portfolio of tests and services enabling us to care for over 20 million patients annually.\n\n\nCome be part of our purpose and live daily what it means to transform healthcare with excellence, empathy, and commitment.\n\n **Being Dasa means being yourself**\n\n\nWe believe diversity drives innovation and, above all, is essential to building a fairer, more welcoming, and transformative environment. We value respect, creating a space where everyone feels safe being their authentic selves. Therefore, our opportunities are open to those who identify with our purpose of transforming the future of healthcare.\n\n\nTo access more opportunities, visit: dasa.com.br/careers\n\n **\\#JoinDasa**\n\n**Important:** we do not charge any fees during our selection processes.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214636233","seoName":"analista-adm-infraestrutura-sr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/analista-adm-infraestrutura-sr-6505147343795312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"314eb20c-2dee-4f02-82a3-5adc7e25bbca","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768214636233,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Arnaldo Mendes de Freitas, 116 - Vila Louro, Embu-Guaçu - SP, 06900-450, Brazil","infoId":"6505147340518612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level Infrastructure Analyst","content":"We are looking for professionals passionate about Sports Nutrition to join our pioneering team in this segment, with over 40 years of history. We are the largest nutritional supplement manufacturer in Latin America, owner of the brands **Integralmédica, Darkness and Nutrify**, and our purpose is to **Promote Health, Performance and Well-being**. We are experiencing rapid expansion and seeking proactive professionals with an **owner’s mindset and a results-oriented focus**, to be part of this journey of growth and transformation.\n\n \n\nIf you are passionate about health and wish to join a dynamic team, this opportunity is for you!\n\n **Responsibilities and Duties** \n\n* Provide technical support to end users, handle infrastructure incidents, and maintain IT environments;\n* Respond to service tickets, perform troubleshooting, configure and maintain network devices, assist in Windows server administration, execute backup routines, antivirus management, software updates, and system monitoring.\n* Collaborate in maintaining on-premises and cloud environments.\n\n \n\n**Requirements and Qualifications** \n\n* Completed undergraduate degree;\n* Experience in technical support;\n* Knowledge of Windows Server, networking, monitoring tools, and incident resolution;\n* Strong technical analysis skills, organizational ability, clear communication, and proactive problem-solving.\n\n \n\n**Additional Information** \n\n* Hybrid work model (3 days at the office, 2 days remote)\n* On-site cafeteria\n* On-site parking\n* Meal allowance and/or basic food basket\n* Medical and dental assistance;\n* Pharmacy partnership;\n* Group life insurance;\n* Transportation allowance or mobility assistance;\n* Profit-sharing program (PLR);\n* Gympass;\n* Discount on supplements.\n\n \n\nIn 1983, we were founded with the mission of developing a product capable of meeting the nutritional needs of patients suffering from dietary deficiencies. 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Today, we are over **900 people passionate about performance and well-being**, working daily to deliver innovation, technology, and the best sports nutrition experience to consumers.\n\n\nThe BRG Group brings together three brands that inspire, educate, and transform:\n\n* **Integralmedica** – quality and variety for those seeking to improve their workout performance, from running to weight training.\n* **Darkness** – extreme performance for those who push every workout to the limit.\n* **Nutrify** – health, balance, and high-nutritional-value supplements, free of artificial additives.\n\n \n\nWe have become a reference in Latin America and achieved a historic milestone: we are the **official presenters and sponsors of Mr. Olympia**, the world’s largest bodybuilding competition — an unprecedented achievement for a Brazilian brand.\n\n \n\nWe are guided by a clear purpose: **Promoting Health, Performance and Well-being to motivate people to achieve their goals**. And this is only possible because we live, every day, our **five Area V core values**:\n\n* **Owner’s Mindset**\n* **Results Orientation**\n* **Team Spirit**\n* **Assertiveness**\n* **Human Life**\n\n##### **Logos of the brands comprising the Group**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214635978","seoName":"infrastructure-analyst-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/infrastructure-analyst-mid-level-6505147340518612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"47293536-ccf3-492d-ad8f-3b774fa35e0c","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Embu-Guaçu,São Paulo","unit":null}]},"addDate":1768214635978,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505147332697912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior IT Infrastructure Analyst | Telecom, Network, SD-WAN & Firewall","content":"You are applying for one of the positions available at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all steps so that we can get to know you better.\n\n **Important:** We do not charge any fees during our selection processes.\n\n **Responsibilities and duties** \n\n About the position: Strategic role within the **IT Infrastructure** area, focused on **Telecom, Network, Firewall and Fortinet SD-WAN**, serving as the technical reference for **architecture, projects and support** of the IP telephony environment, **perimeter security**, and **WAN connectivity** across multiple hospital units. Involves technical leadership and operation in critical environments.\n\n \n\n* Lead **network, firewall and Fortinet SD-WAN** projects;\n* Define **Fortinet SD-WAN** architecture (topology, policies, HA);\n* Define network architecture (WLAN, LAN, WAN);\n* Support and evolve IP telephony and cloud environments;\n* Act as the technical reference for advanced troubleshooting;\n* Administer large-scale FortiGate environments (HA, VPN, IPS, Web Filter);\n* Ensure security policies, segmentation and compliance;\n* Manage carrier contracts, WAN links and vendors;\n* Guarantee SLA and resolution of critical incidents;\n* Implement and enhance network, firewall and SD-WAN monitoring;\n* Participate in expansions, restructuring and new unit deployments;\n* Administer PSTN and complex integrations;\n* Lead process improvements and governance;\n* Availability for occasional travel.\n\n **Requirements and qualifications** \n\n* Degree in IT, Systems Analysis or related fields;\n* Solid experience with **Fortinet Firewall (FortiGate)**;\n* Solid experience with **Fortinet SD-WAN**;\n* Solid experience in **networking (WLAN, LAN/WAN, QoS)**;\n* Strong experience with VoIP and IP telephony;\n* Experience with monitoring tools (PRTG, Zabbix);\n* Experience in incident, change and project management.\n\n \n\n**Additional information** **We care for our people so we can become the healthcare system people desire and the world needs—check out our benefits:**\n\n \n\n* Nutrition support: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location);\n* Health support: Health Insurance and Life Insurance;\n* Professional development support: Development and Career Cycle, Technology/PMAX Academies and Crescer Program;\n* Others: Transportation Voucher.\n\n **Only Rede Américas offers – Health Program, based on 5 pillars:**\n\n \n\n* Spiritual: Yoga;\n* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;\n* Relational: UAU Benefits Club, SESC benefits;\n* Emotional: Telepsychology.\n\n* **Benefits may vary depending on the region of the position and the brand.**\n\n \n\nWe are Rede Américas, **the multiplatform healthcare assistance network**, whose purpose is to provide comprehensive, precisely tailored healthcare.\n\n\nWe are looking for **talents who believe it is possible to deliver the best and most advanced healthcare assistance.**\n\n \n\n**If you are passionate about caring and believe in quality medicine, join Rede Américas!**\n\n **We are committed to Diversity!**\n\nWe encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best.\n\n ***Important: We do not charge any fees during our selection processes.***","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214635367","seoName":"senior-it-infrastructure-analyst-telecom-network-sd-wan-firewall","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/senior-it-infrastructure-analyst-telecom-network-sd-wan-firewall-6505147332697912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ce2759ea-ade9-4602-9811-6490b1160890","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768214635367,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505147331136212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level IT Infrastructure Analyst | Telecom, Network, SD-WAN & Firewall","content":"You are applying for one of the positions available at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all steps so we can get to know you better.\n\n **Important:** we do not charge any fees during our selection processes\n\n **Responsibilities and duties** \n\n About the position: Work in the IT Infrastructure area, focusing on **Telecom, Network, Firewall, and Fortinet SD-WAN**, participating in the **implementation, operation, and maintenance** of IP telephony, perimeter security, and WAN connectivity across multiple hospital units. The professional will work with **moderate technical autonomy**, supporting projects, continuous improvements, and incident resolution in **critical, high-availability environments**, following defined architectures and standards.\n\n \n\n* Implement and maintain network, firewall, and Fortinet SD-WAN solutions;\n* Support the definition and execution of the **Fortinet SD-WAN architecture** (topology, policies, and high availability);\n* Administer and maintain **LAN, WLAN, and WAN networks**;\n* Maintain and support the evolution of **IP telephony and cloud-based solutions**;\n* Perform **medium- and high-complexity troubleshooting**, with senior team support when required;\n* Administer **FortiGate environments** (security policies, VPN, IPS, Web Filter, and HA);\n* Support implementation of **security policies, segmentation, and compliance**;\n* Interact with **telecom providers and vendors** for WAN link support;\n* Resolve incidents, ensuring **SLA and environment stability**;\n* Support implementation and evolution of **network, firewall, and SD-WAN monitoring**;\n* Participate in **expansions, restructuring initiatives, and new unit deployments**;\n* Keep **technical documentation and procedures updated**;\n* Availability for occasional travel.\n\n \n\n\n\n \n\n \n\n \n\n**Requirements and qualifications** \n\n* Degree in IT, Systems Analysis, or related fields;\n* Experience with **Fortinet Firewall (FortiGate)**;\n* Practical experience with **Fortinet SD-WAN**;\n* Experience in **networking (LAN, WLAN, WAN, and QoS)**;\n* Knowledge of **VoIP and IP telephony**;\n* Experience with monitoring tools (PRTG, Zabbix, or similar);\n* Experience in critical environments and incident support.\n\n **Additional information** **We care for our people so that we can become the healthcare that people desire and the world needs—check out our benefits:**\n\n \n\n* Food benefits: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location);\n* Health benefits: Health Insurance and Life Insurance;\n* Development benefits: Career Development Cycle, Technology/PMAX Academies, and Crescer Program;\n* Others: Transportation Voucher.\n\n **Only Rede Américas offers—the Health Program, built on 5 pillars:**\n\n \n\n* Spiritual: Yoga;\n* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;\n* Relational: UAU Benefits Club, SESC benefits;\n* Emotional: Telepsychology.\n\n* **Benefits may vary depending on the position’s region and brand.**\n\n \n\nWe are Rede Américas, **the multiplatform healthcare assistance network**, whose purpose is to deliver complete, precisely tailored healthcare.\n\n\nWe are looking for **talents who believe it is possible to provide the best and most advanced healthcare.**\n\n \n\n**If you are passionate about caring and believe in quality medicine, join Rede Américas!**\n\n **We are committed to Diversity!**\n\nWe encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best.\n\n ***Important: we do not charge any fees during our selection processes.***","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214635245","seoName":"it-infrastructure-analyst-telecom-network-sd-wan-firewall","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/it-infrastructure-analyst-telecom-network-sd-wan-firewall-6505147331136212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"120d6843-0bcb-4971-82f9-a6614b7da2ae","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768214635245,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505147327872112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Infrastructure Analyst – Telecom & Network | Junior","content":"You are applying for one of the available positions at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all stages so we can get to know you better.\n\n **Important:** We do not charge any fees during our selection processes.\n\n **Responsibilities and Duties** \n\n About the position: Supporting and operating the **IT Infrastructure**, with focus on **Telecom, Network, and basic security**, ensuring continuity of connectivity, IP telephony, and firewall operations across multiple hospital units. The professional will work under the **guidance of more experienced analysts**, following established standards and procedures, with emphasis on **technical learning, operational stability, and professional growth**.\n\n **Key Responsibilities**\n\n \n\n* Support the **daily operation** of network, telecom, and firewall infrastructure;\n* Provide **incident support** related to connectivity, WAN links, and IP telephony;\n* Assist in basic configuration of Switches and access points, VLANs, IP addressing, connectivity testing, and FortiGate Firewalls (basic policies and simple VPNs);\n* Conduct tests, validations, and track technical support tickets;\n* Support interaction with **telecom providers and vendors**;\n* Update **technical documentation, inventory, and network diagrams**;\n* Support infrastructure expansion and improvement projects;\n* Follow defined security, change management, and governance processes.\n\n **Requirements and Qualifications** \n\n* Technical qualification in IT or ongoing undergraduate degree in Networks, IT, or related fields;\n* Basic knowledge of TCP/IP networks, VLANs, and routing concepts; understanding of firewalls and information security; familiarity with VoIP and IP telephony;\n* Interest in learning **Fortinet, SD-WAN, and critical environments.**\n\n **Additional Information** **We care for our people so we can deliver the healthcare people desire and the world needs—check out our benefits:**\n\n \n\n* Nutrition support: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location);\n* Health support: Health Insurance and Life Insurance;\n* Development support: Career Development Cycle, Technology/PMAX Academies, and Crescer Program;\n* Others: Transportation Voucher.\n\n **Only Rede Américas offers – A Health Program built on 5 pillars:**\n\n \n\n* Spiritual: Yoga;\n* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;\n* Relational: UAU Benefits Club, SESC benefits;\n* Emotional: Telepsychology.\n\n* **Benefits may vary depending on the job location and brand.**\n\n \n\nWe are Rede Américas, **a multiplatform healthcare assistance network**, committed to delivering comprehensive, precisely tailored healthcare.\n\n\nWe are looking for **talents who believe it is possible to provide the best and most advanced healthcare assistance.**\n\n \n\n**If you are passionate about caring and believe in quality medicine, join Rede Américas!**\n\n **We are committed to Diversity!**\n\nWe encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best.\n\n ***Important: We do not charge any fees during our selection processes.***","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214634990","seoName":"it-infrastructure-analyst-telecom-and-network-junior","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/it-infrastructure-analyst-telecom-and-network-junior-6505147327872112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f574475e-9a5e-4665-930b-84c764e111be","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768214634990,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505147326361812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT SUPPORT ANALYST I","content":"About the Opportunity\n\n**IT SUPPORT ANALYST I**\n\n \n\n**Working Hours:** \n\n09:00 AM to 06:00 PM, Monday to Friday (subject to change at the company’s or client’s discretion).\n\n \n\n**Work Location Address:** Av. Morumbi, 4500 – Morumbi, São Paulo – SP\n\n \n\nEmployment Type: CLT.\n\n **️ What We Are Looking For:**\n\n\nEducation: High school diploma with a technical degree in IT (completed) or undergraduate degree in IT (completed or currently pursuing);\n\n\nComputer Skills: Advanced;\n\n\nLanguages: Portuguese and technical English;\n\n\nExperience: 1 year;\n\n\nNon-smoker;\n\n **Key Responsibilities (Duties/Tasks):**\n\n\nProviding support, installing and configuring new IT equipment, and reconfiguring previously installed equipment;\n\n\nAnalyzing and diagnosing incidents to resolve issues, occasionally collaborating with vendors and other professionals;\n\n\nSupporting installation and configuration of operating systems (MS-Windows 7/8/10/11 or their technological successors);\n\n\nSupporting installation and configuration of native user tools on devices (MS-Office Professional, MS Outlook, web browsers) or cloud-based tools (Office 365, Teams, OneDrive);\n\n\nInstalling standard, client-approved, market-available software (antivirus agents, PDF readers, plug-ins, etc.);\n\n\nInstalling specific applications or information systems, provided that procedures, manuals, or tutorials are supplied by PRODESP and, if necessary, with vendor or developer assistance;\n\n\nIdentifying and troubleshooting cabling system issues, performing basic and occasional infrastructure network repairs—for example: crimping network cables and physically installing access “switches” into racks (without\n\n\nRecording, tracking, monitoring progress, and resolving service requests within the adopted incident management system, as implemented by the CONTRACTING PARTY;\n\n\nDocumenting procedures for resolving known incidents and problems;\n\n\nKeeping the knowledge base up to date.\n\n **Specific Knowledge, Certificates, and Certifications Required:**\n\nKnowledge: Basic Linux operating systems;\n\n\nKnowledge: Advanced maintenance and configuration of Microsoft Windows 7 or later environments;\n\n\nKnowledge: Active Directory authentication technology;\n\n\nKnowledge: Office 365 and Office 2016 or later suite;\n\n\nKnowledge: Modem Desktop MD-100 (Microsoft 365);\n\n\nKnowledge: Computer networks—wired and wireless—TCP/IP protocol, wireless network encryption and security;\n\n\nKnowledge: Advanced hardware maintenance;\n\n\nKnowledge: Basic English for reading;\n\n \n\n**Essential Personal Attributes for This Role:**\n\nClear and concise oral and written communication.\n\n **What We Offer:**\n\n\nSalary: R$ 2,400.00\n\n\nMeal Allowance: R$20.00 per working day (20% PAT deduction);\n\n\nTransportation Voucher (6% deduction);\n\n\nSESC Membership;\n\n\nLife Insurance;\n\n\nHealth Plan.\n\n\nGoGood\n\n\n \n\nMinimum Education Level: Bachelor’s Degree","price":"R$2,400/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214634871","seoName":"ANALISTA+DE+SUPORTE+DE+TI+I","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/analista%2Bde%2Bsuporte%2Bde%2Bti%2Bi-6505147326361812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4318f7de-3a1b-484c-b6bc-92f17f9af125","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768214634871,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505147324774512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Support Analyst - Bilingual","content":"We are looking for a bilingual Senior Support Analyst to provide technical support and maintain IT environments, ensuring infrastructure availability, stability, and performance, as well as delivering high-quality technical assistance to internal and external users and customers, including in English.\n\n\nThe professional will work hands-on, with autonomy to resolve medium-complexity incidents and engage directly with global teams and vendors.\n\n**Responsibilities:**\n\n* Provide Level 1 and Level 2 technical support to users, both on-site and remotely.\n\n\nHandle resolution of incidents and service requests related to:\n\n* Windows and Linux operating systems\n* Desktop, laptop, and peripheral hardware and software\n* LAN, WAN, Wi-Fi, and VPN networks\n* Perform troubleshooting for medium-complexity incidents.\n\n\nSupport infrastructure environment administration:\n\n* Active Directory (user, group, and permission creation)\n* Microsoft 365 (Exchange, Teams, OneDrive, SharePoint – operational level)\n* Execute user and IT asset onboarding and offboarding activities.\n* Log, track, and close tickets in ITSM tools.\n* Interact with vendors and technical teams to resolve requests.\n* Support preventive and corrective maintenance.\n* Maintain updated technical documentation and procedures.\n* Comply with ITIL processes and information security policies.\n* Communicate with users and customers in Portuguese and English.\n\n \n\nRequirements: \n\n* Prior experience as a Support or Infrastructure Analyst (mid-level).\n\n\nSolid knowledge of:\n\n* Windows (10/11) and basic Linux concepts\n* Networking: TCP/IP, DNS, DHCP\n* Active Directory\n* Microsoft 365\n* Experience with ticketing tools (ServiceNow, GLPI, Freshservice, Jira or similar).\n* Advanced English for oral and written communication.\n* Strong analytical, organizational, and communication skills.\n\n\nDesirable:\n\n* Knowledge of cloud environments (Azure, AWS, or GCP).\n* Familiarity with virtualization (VMware, Hyper-V).\n* Experience with basic scripting (PowerShell).\n* Certifications such as ITIL, Microsoft, CompTIA or similar.\n\n**Additional Information:**\n\n* Compensation: R$ 4,000.00 CLT.\n* Benefits: Meal and transportation allowances, medical and dental insurance, life insurance.\n* Schedule: 8:00 AM to 5:00 PM.\n* Work model: On-site.\n* Location: South Zone / SP.","price":"R$4,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214634748","seoName":"full-support-analyst-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/full-support-analyst-bilingual-6505147324774512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f2ed66a3-e980-4a78-9c6a-ee5355262a6e","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768214634748,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6505091363340912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst - Workplace","content":"We are Coca-Cola FEMSA (KOF), one of the world’s largest bottlers and distributors within the Coca-Cola system, measured by volume. Every day, we serve more than 381 million people across Latin America. With 56 manufacturing units and 249 distribution centers, our team of over 97,000 employees enables us to represent more than 169 leading brands across the territories where we operate. At Coca-Cola FEMSA, every day is an opportunity to learn and grow.\n\n **Responsibilities and Duties** **Your day-to-day will include:**\n\n* Overseeing the execution of activities under contracts and technology partnerships related to User Experience, ensuring contracted service levels, resolution, and monitoring are met.\n* Participating in technology upgrade projects, as well as identifying infrastructure needs to support business demands.\n* Acting as the Focal Point for all technology-related matters at FEMSA units located within your respective region, plus providing Level 3 support and assistance for high-impact incidents, aligned with best practices in Crisis Management and ITIL processes.\n* Analyzing performance indicators for contracts and managed environments, as well as managing the lifecycle of service provision and infrastructure licensing contracts.\n* Continuously seeking optimization, technological upgrades, and modernization of the IT environments and tools used by FEMSA employees—including processes, procedures, controls, and indicators—to simplify resource usage and minimize incidents or service disruptions.\n* Continuously improving processes, procedures, controls, and indicators to simplify IT environment management and minimize incidents or service disruptions.\n\n \n\n**Requirements and Qualifications** **Profile Requirements:**\n\n **Education**: Completed Bachelor’s Degree\n\n**Desired Experience**: 5 years supporting IT operations in complex environments\n\n\n**Technical Knowledge**: ITIL processes, Cost Management, Microsoft O365 solutions, Videoconferencing solutions, General Microcomputing, Basic Infrastructure knowledge\n\n**Languages**: Intermediate English and Spanish\n\n **Additional Information** **What we offer you:**\n\n* Profit Sharing Program (PPR)\n* On-site Academy\n* Birthday Day Off\n* Health Insurance Plan\n* Dental Plan (optional enrollment, per employee choice)\n* Group Life Insurance\n* On-site Restaurant / Meal Voucher\n* Food Allowance\n* Product Purchase (at current price list rates)\n* Pharmacy: Credit reimbursed via payroll\n* Credit Cooperative\n* School Kit; delivered at the beginning of the academic year for dependents\n* Birthday Kit\n* Christmas Kit\n* Toy Voucher: delivered in October for dependents.\n\n *At Coca-Cola FEMSA, we are committed to offering equal development opportunities to all individuals, regardless of origin, race, age, sexual orientation, gender identity, disability, nationality, migration status, or any other characteristic.*\n\n **We value diversity—it makes us stronger.**\n\n **Inside Coca-Cola FEMSA Brazil**\n\n \n\nWe are one of the world’s largest manufacturers—by sales volume—of The Coca-Cola Company products. We have operated in Brazil for 21 years, with over 25,000 direct employees, 11 factories, 47 distribution centers, 470,000 points of sale, and more than 93 million consumers. We operate across 19% of Brazilian territory, serving 52% of the population, in the states of São Paulo, Paraná, Santa Catarina, Rio Grande do Sul, Minas Gerais, Mato Grosso do Sul, Rio de Janeiro, and Goiás.\n\n \n\nWe are responsible for the production, marketing, and distribution of more than 169 brands in our portfolio, grouped into the following categories: beverages (carbonated soft drinks, hydrating and isotonic drinks, energy drinks, waters, juices, teas, plant-based beverages, beers, spirits, and ready-to-drink alcoholic beverages) and multi-category products (candies and confectionery).\n\n \n\nIn addition to well-known brands such as Coca-Cola, Crystal, Schweppes, Del Valle, Kapo, Matte Leão, Ades, Powerade, and Monster Energy Drink, Coca-Cola FEMSA Brazil also offers beers including Estrella Galicia, Therezópolis, Eisenbahn, and Sol, as well as distilled spirits such as Johnnie Walker, Tanqueray, Campari, Smirnoff, Sagatiba, and Sky Vodka. The company also distributes candies and confectionery items such as Mentos, Fini, and Fruit-tella.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768210262761","seoName":"senior-infrastructure-analyst-workplace","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/senior-infrastructure-analyst-workplace-6505091363340912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d13e37e0-f430-47ef-a1d4-adf97d87b5a5","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768210262761,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6504988519539312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level IT Infrastructure Analyst","content":"Responsibilities: \\- Management of access, information security, and software licenses, ensuring compliance and proper use of tools; \\- Control and administration of users on internal platforms, including creation, review of permissions, and deactivation of access; \\- Management of suppliers and partners, monitoring contracts, renewals, SLAs, and costs related to the services used.\n \nRequirements: Bachelor’s degree in Information Technology or related fields; Experience in user management and control.\n \nAdditional Information: Market-competitive remuneration; Attractive benefits.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768202228088","seoName":"it-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/it-infrastructure-analyst-6504988519539312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"040fc81e-8293-40db-adc2-cfbe203141c1","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1768202228088,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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We connect people, data, and opportunities, transforming analyses into decisions that boost performance and position the company ahead of the market.\n\n \n\nActivities:\n\n \n\nWhat will be your responsibilities and challenges?\n\n* Analyze the company’s logistics infrastructure studies;\n* Responsible for analyzing and structuring departmental data;\n* Develop logistics and supply chain studies to improve operational efficiency and optimize the network;\n* Ability to size operations, infrastructures, and resources;\n* Build Business Cases for approval;\n* Develop studies and projects for logistics and infrastructure optimization;\n* Knowledge of liquid fuels logistics;\n* Knowledge to size operations and assets;\n* Build financial models;\n\n \n\n\n \n\n2512300202491891336","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767571928000","seoName":"senior-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/senior-infrastructure-analyst-6496920684672212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b52f12bd-db9a-4894-b780-efc24640ca93","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1767571928490,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6496920686195412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analista de infraestructura senior","content":"Descripción:\nRequisitos previos:\n\n \n\n* Experiencia: En el área de infraestructura logística, análisis de datos, cadena de suministro y modelación financiera;\n* Habilidades blandas: Perfil analítico, comunicativo y con capacidad de interlocución con los interesados;\n* Habilidades técnicas: Excel avanzado, PowerPoint; conocimiento de sistemas de cadena de suministro será un diferencial;\n* Educación: Licenciatura completa en ingeniería, administración o economía.\n\n \n\nMisión:\n\n\nSer el motor estratégico que prepara, expande y fortalece la infraestructura logística de la compañía, garantizando que nuestras bases y centros propios o en asociación sustenten el crecimiento de los negocios con eficiencia, inteligencia y visión de futuro. 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São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil","infoId":"6496398282726512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Analyst - Temporary","content":"### **TEMPORARY POSITION – SUPPORT ANALYST I (IT)**\n\n\nWe have a **temporary opportunity** to work as a **Support Analyst I**, under a **vacation coverage contract**, in partnership with **CPTM**.\n\n\n**Work location:** CPTM – Presidente Altino | Osasco/SP\n\n\n**Working hours:** Monday to Friday, from 8:00 a.m. to 5:00 p.m. (subject to adjustments according to client demand)\n\n\n**Contract period:** 01/26/2026 to 02/16/2026\n\n\n**Employment type:** Temporary – Vacation Coverage\n\n\n**Salary:** R$ 2.400,00\n\n### **️ Main Responsibilities**\n\n* Technical support to users (hardware and software);\n* Installation and configuration of computers, laptops, and peripherals;\n* Support for Windows operating systems (7/8/10/11);\n* Support for Microsoft tools (Office, Outlook, Office 365, Teams, OneDrive);\n* Installation of approved software (antivirus, PDF readers, plugins, etc.);\n* Handling and logging of support tickets in the system;\n* Basic infrastructure network support (cabling, crimping, switches);\n* Updating knowledge base and technical documentation.\n\n### **Requirements**\n\n* High school diploma with a **completed Technical Course in IT** OR a Bachelor’s degree in IT (completed or in progress);\n* Minimum **1 year of experience in technical support**;\n* Advanced computer skills;\n* Knowledge of Windows, hardware, networks, and Active Directory;\n* Technical English for reading.\n* **Preferred Qualifications**\n* ITIL v4 or higher certification;\n* Microsoft certification (MCSA or higher);\n* Basic Linux knowledge.\n\n### **Benefits**\n\n* Meal allowance (R$ 30.00/day – 20% deduction);\n* Transportation voucher;\n* Health insurance;\n* Life insurance;\n* SESC membership.\n\n### **Behavioral Profile**\n\n* Strong oral and written communication skills;\n* Organization, proactivity, and problem-solving focus;\n* Ability to work effectively in teams.\n\n \n\nMinimum Education Level: Bachelor’s Degree","price":"R$2,400/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767531115000","seoName":"support-analyst-temporary","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/support-analyst-temporary-6496398282726512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1076974f-d40c-43a2-8846-faadf7257526","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Osasco,São Paulo","unit":null}]},"addDate":1767531115836,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6496360448601912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst 1","content":"Description: We are looking for a Senior Field Services Analyst to provide on-site and remote technical support, ensuring the availability, maintenance, and proper operation of customers’ IT equipment and infrastructure. The professional will be responsible for responding to service requests, performing diagnostics, executing repairs, and implementing technology solutions according to standards and best practices.\n\n\n\nResponsibilities and Duties\n\n* Perform on-site field service for hardware, software, and IT infrastructure support.\n* Conduct diagnostics, troubleshooting, and resolution of medium-complexity incidents.\n* Install, configure, and maintain equipment such as desktops, notebooks, printers, scanners, mobile devices, and peripherals.\n* Perform IT asset inventory and control.\n* Support network routines: cabling, equipment replacement, basic switch and router configuration.\n* Install and update operating systems and corporate applications.\n* Ensure clear communication with the customer throughout the service process.\n* Record service interactions and updates in ticketing systems (ITSM).\n* Collaborate with Level 2 and Level 3 support teams when required.\n* Monitor SLAs, ensuring delivery within established timeframes.\n* Produce technical reports when requested.\n\n\n\nRequirements and Qualifications\n\n* Prior experience in Field Services, On-site Technical Support, or Service Desk.\n* Solid knowledge of Windows 10/11, Office suite, remote access tools, and antivirus software.\n* Experience in hardware diagnostics and repair.\n* Basic understanding of networking (TCP/IP, DNS, DHCP, structured cabling).\n* Ability to handle multiple service requests simultaneously.\n* Strong communication skills, professional demeanor, and customer focus.\n* Availability for travel.\n\n\n\n2512280202491886506","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767528160000","seoName":"infrastructure-analyst-senior-1","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/infrastructure-analyst-senior-1-6496360448601912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ef55b02a-f2ea-4a68-8681-5359cb376b48","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1767528160047,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6496320110054712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst","content":"**Description**\n\n\n\nResponsible for administering servers, networks, and systems, ensuring the proper functioning, performance, and security of the entire IT environment. Provides technical support, performs continuous monitoring, and implements improvements to guarantee infrastructure stability and efficiency.\n\nThere are **5 positions available**, with a **hybrid model until December** (3 days per week on-site), and **100% on-site work starting in January**.\n\nThe work schedule follows a **5×2 shift pattern**, with the following hours:\n\n\n**4 positions:** from **13:00 to 22:00**\n**1 position:** from **22:00 to 06:00**\n**Responsibilities and duties**\n\n\nAdminister IT servers, networks, and systems. Monitor environment performance and availability. Perform preventive and corrective maintenance. Implement and configure infrastructure solutions. Ensure data security and integrity. Provide advanced-level technical support. Document technical processes and procedures.\n**Requirements and qualifications**\n\n\nExperience administering Windows and Linux servers. Knowledge of networks, firewalls, backup, and information security. Experience with virtualization (VMware, Hyper\\-V or similar). Familiarity with cloud platforms (AWS, Azure or Google Cloud). Ability to resolve incidents and propose improvements. Completed undergraduate degree in IT or related fields.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767525008000","seoName":"Analista+de+Infraestrutura+Pl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/analista%2Bde%2Binfraestrutura%2Bpl-6496320110054712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ed769799-9718-495b-b56c-034fac062edb","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1767525008597,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil","infoId":"6496313116940912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analista de Infraestructura","content":"Una consultoría de Recursos Humanos busca un profesional como Analista de Infraestructura en Guarulhos.\n\n\nValor Potencial es una empresa centrada en el desarrollo de soluciones innovadoras para maximizar el desempeño empresarial. Su objetivo es ayudar a las empresas a identificar y explotar su potencial de crecimiento.\n\n**Responsabilidades:**\n\n\nConfiguración de los equipos WIFI. Pruebas de funcionamiento, conexión, registro e inicio de sesión de los equipos WIFI. Mantenimiento de los equipos WIFI. Implementación de los equipos WIFI en autobuses, terminales o paradas de autobús. Pruebas eléctricas en arneses, portafusibles y fusibles. Instalación de los equipos WIFI en autobuses o terminales. Montaje y mantenimiento de racks, controladoras, antenas y puntos de televisión por cable. Informe fotográfico (Asbuilt). Instalación de enlaces junto con las operadoras de telefonía de red fija y radio. Seguimiento, cableado e instalaciones de infraestructura. Visita técnica para la implementación y mantenimiento de proyectos. Mantenimiento de redes estructuradas. Elaboración de mapas de calor. Supervisión de puntos de acceso (hotspots). Usabilidad de los sistemas internos. Para desempeñarse en la ciudad de Guarulhos / SP.\n\n\nExperiencias previas como Especialista en Infraestructura, Consultor de Infraestructura, Ingeniero de Infraestructura o Técnico en Infraestructura pueden indicar afinidad con algunas de las actividades de este puesto.\n\n**Requisitos deseables:**\n**Escolaridad:** Técnico completo\n\n**Experiencia:** Se requiere experiencia\n\n**Remuneración y Beneficios:**\n* Salario: 2.245,00\n* Vale Refeição\n* Vale Transporte\n* Notebook\n\n**Informaciones adicionales:**\n* Contrato: Indefinido — Presencial.\n* Período: Jornada completa\n* Jornada: A convenir.","price":"R$2,245/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767524462000","seoName":"infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/infrastructure-analyst-6496313116940912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f24f62d7-a6b6-4c9f-834b-881bd4d9b157","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guarulhos,São Paulo","unit":null}]},"addDate":1767524462261,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6496260249164912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure / Support Analyst – Mid-Level","content":"**Job Description:** \n\nWe are looking for a Mid-Level Infrastructure / Support Analyst to maintain the IT environment, focusing on user support, Microsoft 365 administration, equipment maintenance, and network infrastructure support. The professional will ensure the availability of technological resources and a positive user experience.\n\n\n**Responsibilities:** **Equipment Formatting and Maintenance**\n* Format and reinstall Windows and Linux operating systems;\n* Install drivers and perform basic system adjustments;\n* Carry out preventive and corrective hardware maintenance;\n* Perform basic diagnostics on faulty SSDs, memory modules, graphics cards, and power supplies;\n* Manage the inventory of notebooks, desktops, and peripherals.\n\n**Microsoft 365 Administration**\n* Manage users and groups in Microsoft Entra ID (Azure AD);\n* Configure and administer email mailboxes in Microsoft Exchange;\n* Apply basic policies in Microsoft Intune and Microsoft Defender;\n* Provide operational support for Microsoft Teams and Power Platform.\n\n**User Support**\n* Install and configure corporate software;\n* Assist in resolving first- and second-level technical issues;\n* Support users in using Microsoft 365 applications (Excel, Word, Outlook, Teams).\n\n**Network Maintenance**\n* Resolve simple network incidents;\n* Configure new network equipment (switches, routers, and firewalls) according to defined standards;\n* Perform basic maintenance in Ubiquiti UniFi environments;\n* Monitor connectivity and report failures to the responsible team.\n\n**Requirements:**\n* Degree in Information Technology or related fields;\n* Previous experience as an Infrastructure or Support Analyst;\n* Practical knowledge of Windows and Linux;\n* Experience with Microsoft 365 (Entra ID, Exchange, Intune, and Defender);\n* Experience with hardware maintenance and user support.\n\n**Desired Knowledge:**\n* Familiarity with Active Directory;\n* Experience with ITSM tools;\n* Basic networking knowledge (TCP/IP, VLANs).","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767520331000","seoName":"infrastructure-analyst-support-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/infrastructure-analyst-support-mid-level-6496260249164912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"671188a4-76fc-4987-b106-d92cb852a7e1","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1767520331966,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6487770458227512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst","content":"Description:\nEducation\n\n* Completed technical education or currently pursuing a bachelor's degree in Information Technology, Computer Science, Computer Networks, Computer Engineering, or related fields.\n* Additional courses in technical support, networking, or hardware maintenance will be considered as advantages.\n\n \n\nExperience\n\n* Prior experience (even internship experience) in technical support, help desk, or internal user support is desirable.\n* Experience working in corporate environments using ticketing systems for user support will be considered an advantage.\n\n \n\nTechnical Knowledge\n\n* Basic knowledge of hardware, operating systems (Windows and/or Linux), and computer networks.\n* Familiarity with remote access tools, ticketing systems, and Office 365/Google Workspace suites.\n* Introductory knowledge of printer, antivirus, and corporate software installation and configuration.\n* Basic understanding of information security and good IT usage practices.\n\n\nTechnical Support: Provide first-level technical support to end users, assisting in resolving hardware and software issues.\n\n\nHardware Maintenance: Assist in preventive and corrective hardware maintenance, including computers, printers, and network devices.\n\n\nSoftware Maintenance: Participate in the installation, updating, and maintenance of operating systems, applications, and corporate software.\n\n\nNetwork Configuration: Assist in the configuration and maintenance of network devices, such as routers, switches, and firewalls.\n\n\nBasic Monitoring: Learn to use monitoring tools to track infrastructure performance and identify issues.\n\n\nIT Asset Management: Assist in maintaining IT asset records, including hardware inventory and software licenses.\n\n\nProject Assistance: Collaborate on IT infrastructure projects, supporting the senior team in implementing technological solutions.\n\n\nTraining and Development: Participate in training and development activities to enhance technical skills and IT knowledge.\n\n\nTechnical Documentation: Learn to create and maintain technical documentation, such as support procedures and security policies.\n\n\nTeam Collaboration: Work closely with other members of the IT team to resolve issues and perform infrastructure-related tasks.\n\n \n\n \n\n2512210202551797246","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766857067000","seoName":"infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ipua/cate-network-sys-admin/infrastructure-analyst-6487770458227512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d0c76065-4394-4dde-acc0-e3a8d7e29469","sid":"0f592ba9-a7c0-47e1-9675-05f3769ceac3"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766857067048,"categoryName":"Networks & Systems Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6487770514419512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst – SRE (Senior)","content":"**Open positions for those who want to transform businesses and their careers!**\n---------------------------------------------------------------------\n\n### **Desirable**\n\n\nAWS certifications (e.g., AWS Certified Cloud Practitioner).\nKnowledge of serverless architectures using AWS ECS/Fargate.\nExperience analyzing pentest reports to support developers and remediate infrastructure vulnerabilities.\nKnowledge of Java/JavaScript to better understand requirements between infrastructure and development teams.\nFamiliarity with end-to-end testing tools such as Playwright.\n### **Job Requirements**\n\n\nRequirements and Qualifications\nCompleted or ongoing undergraduate degree in Information Technology, Computer Engineering, Information Systems, or related fields.\nBasic knowledge of cloud platforms, preferably AWS.\nFundamental understanding of Linux/Windows operating systems.\nKnowledge or hands-on experience with Docker and orchestration concepts (Kubernetes is a plus).\nFamiliarity with relational databases, specifically MySQL/PostgreSQL (basic operations, backups, restores).\nBasic knowledge of networking and information security.\nAbility to work collaboratively, strong communication skills, and proactivity.\nWillingness to learn and adapt to new technologies.\nTechnical Requirements\nAWS EC2: Instance provisioning, system updates, availability monitoring.\nAWS SSM: Bulk actions for deployment automation and maintenance tasks.\nAWS EKS: Cluster provisioning, service updates, availability monitoring.\nObservability via Grafana, Loki, Prometheus, and AWS CloudWatch: log analysis, hardware metrics, alert creation/resolution.\nCI/CD processes via GitLab: pipeline updates/maintenance used for development and automation.\nAbility to modify the GitFlow when necessary and integrate new tools into the pipeline.\nIaC (Infrastructure as Code): Infrastructure provisioning using Terraform.\n### **Your Responsibilities**\n\n\nWe are seeking a Mid-Level Cloud Infrastructure Analyst with a DevOps/SRE focus—motivated and eager to learn—to join our technology team. The professional will assist in managing, monitoring, and maintaining our AWS cloud infrastructure, ensuring system availability, security, and efficiency. This is an excellent opportunity for those wishing to develop practical expertise in cutting-edge technologies such as AWS, Docker, and Kubernetes, while deepening knowledge of relational databases.\nKey Responsibilities\nSupport monitoring and ensure availability of cloud services (AWS).\nConfigure and maintain servers and other cloud resources (EC2, S3, CloudFront, RDS, etc.).\nParticipate in implementing and managing containers using Docker.\nCollaborate on service orchestration with Kubernetes.\nProvide second-level support and perform troubleshooting for infrastructure- and application-related incidents.\nSupport the development team in integrating applications with infrastructure services.\nPerform maintenance and troubleshooting of relational databases (MySQL/PostgreSQL).\nDocument configurations and technical processes.\nPropose automation initiatives and continuous infrastructure improvements.\nContinuously enhance and modernize development pipelines via GitLab.\n### **It’s important to remember that...**\n\n\nAt UDS, we hire competent individuals who are eager to transform using their knowledge.\n\n\nThis is independent of your region, age, ethnicity or race, religion, gender identity, or sexual orientation.\n\n\nDo your skills match this position? That’s all that matters.\n\n\nDo your profile and values align with ours? 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Location:
Ipua
Category:
Networks & Systems Administration

Indeed
Mid-Level Infrastructure Analyst | On-site | São Paulo/SP
We are looking for a **Mid-Level Infrastructure Analyst**. This professional will be responsible for supporting and managing complex on-premises and cloud (Azure) infrastructure environments, with a focus on servers, networks, security, virtualization, and operating systems.
If you have an analytical profile, focus on resolving critical incidents, and strong technical expertise in hybrid infrastructure, this opportunity is ideal for your next career step.
**Responsibilities**
* Provide technical support in hybrid environments (on-premises and cloud), focusing on infrastructure, networks, security, physical and virtual servers, storage, and Azure;
* Administer Microsoft Azure cloud environments (IaaS/PaaS), including provisioning, access control, virtual networks, virtual machines, and security policies;
* Perform advanced troubleshooting, identifying root causes and implementing both workaround and permanent solutions for critical incidents;
* Operate virtualization platforms (VMware and Nutanix) and operating systems Windows Server and Linux;
* Configure and administer services such as Active Directory, DNS, DHCP, ADFS, File Server, VPN, security policies, and network permissions;
* Monitor infrastructure, apply updates, patches, and continuous improvements;
* Provide technical support for modernization, migration, or integration projects involving cloud-based services;
* Document technical procedures and ensure compliance with security policies and regulatory requirements.
**Requirements**
* Completed bachelor’s degree in Information Technology or related fields;
* Proven experience in Level 3 support and administration of hybrid environments;
* Advanced knowledge of:
+ Microsoft Azure: resource, network, identity, and policy administration
+ Windows Server and Linux
+ LAN/WAN networks and equipment (switches, routers, firewalls)
+ Virtualization (VMware, Nutanix)
+ Active Directory, DNS, DHCP, RADIUS, ADFS
+ Storage management, backup, and monitoring
**Preferred Qualifications**
* Additional certifications: ITIL, VMware VCP, Nutanix NCA/NCP, CompTIA Network+/Security+
* Experience with automation (PowerShell, Azure CLI, Terraform)
* Experience with AIOps tools, observability, and critical incident management
* Active Microsoft AZ-104 (Azure Administrator Associate) certification;

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Junior Field Support Analyst
Are you passionate about technology, enjoy solving problems, and want to be part of a team that values learning and collaboration? Then this opportunity is for you!
**What you’ll do on a daily basis:**
Provide in-person support to users, ensuring the proper functioning of IT equipment and systems.
Install, configure, and maintain computers, laptops, printers, and peripherals.
Provide support for Windows operating systems and Microsoft 365.
Manage service tickets in the Service Desk system, focusing on speed and quality.
Support network activities (LAN, Wi-Fi, cabling) and infrastructure routines.
Guide users on best practices for using IT tools.
**What we expect from you:**
Completed high school (technical course in IT, Networking, or related fields is desirable).
Basic knowledge of hardware, Windows, and the Microsoft 365 suite.
Fundamental understanding of networking (IP, DNS, DHCP, Wi-Fi).
Strong communication skills, organization, and a constant willingness to learn!
**It’s a plus if you have:**
Technical training or certifications such as ITIL, HDI, Microsoft, or CompTIA A+.
Previous experience in technical support or Service Desk roles.
Minimum Education Level: Bachelor’s Degree
Desired Education:* Information Technology, Bachelor’s Degree
* IT, Technical Course
Languages:* English (Intermediate)
* Sul América Health Plan (Optional)
* Total Pass
* Transportation Allowance
* Meal/ Food Voucher
* Life Insurance – MetLife

R. Prof. Rubião Meira, 101 - Vila Washington, São Bernardo do Campo - SP, 09890-430, Brazil

Indeed
Junior Support Analyst
We are **Tecsidel do Brasil**, a leading company in technological solutions for toll systems. We are pioneers in implementing the most modern vehicle control and toll collection systems, present worldwide.
We are looking for a **Junior Support Analyst** to join our Information Technology team, providing basic technical support to users and ensuring the proper functioning of systems and user satisfaction.
**Responsibilities and duties**
**Your day-to-day at Tecsidel:**
* Provide technical support to users via phone, e-mail, or chat, resolving issues related to hardware, software, and network;
* Create, register, and update support tickets in the support management system, ensuring proper tracking of requests;
* Perform basic diagnostics of failures in systems and equipment, executing simple repairs or suggesting alternative solutions;
* Escalate more complex tickets to higher-level support (Intermediate or Senior), when necessary;
* Assist users with questions regarding software and equipment usage, advising on best practices;
* Monitor ticket resolution until completion, ensuring user satisfaction;
* Maintain updated records of recurring solutions and operational procedures;
* Support the installation, configuration, and basic maintenance of equipment and software;
* Assist in performing backup and restoration processes, according to internal policies.
**Requirements and qualifications**
**To take on this challenge, you must have:**
* Currently enrolled in or graduated from a bachelor’s degree program in Information Technology, Systems Analysis and Development, Computer Networks, or related fields;
* Basic knowledge of hardware, software, and operating system support;
* Familiarity with networks and IT infrastructure;
* Strong communication skills and user-facing service aptitude;
* Organization, proactivity, and interest in continuous learning;
* Ability to handle multiple demands and prioritize tickets.
**Additional information**
**What we offer:**
* **Salary**: To be agreed upon;
* **Benefits**: Transportation Allowance, Meal Voucher (R$ 800.00), Health Insurance (50%), Dental Insurance (Porto Seguro), Life Insurance, Childcare Assistance, Day-off, TotalPass, and partnership with Sesc;
* **Work Model**: Remote;
* **Working Hours**: Monday to Friday, business hours;
* **Location**: South Zone of São Paulo, near São Judas metro station.
Job Type: Full-time, CLT permanent contract
Pay: R$2,352.00 – R$2,500.00 per month
Benefits:
* Health insurance
* Dental insurance
* Childcare assistance
* Company mobile phone
* Profit sharing
* Life insurance
* Remote work
* Food allowance
* Meal voucher
* Transportation allowance
Selection question(s):
* Have you previously worked or are you currently working in technical support (help desk, service desk, or user support)?
* When you cannot immediately resolve an issue, what is your typical approach?
* How do you organize your support tasks when receiving multiple tickets simultaneously?
* Describe an example where you had to assist a dissatisfied or technically challenged user. How did you handle the situation?
Work location: Hybrid remote work for São Paulo, SP

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$2,352-2,500/month

Indeed
Microsoft Infrastructure Analyst – Mid-Level
# Position Description
We are seeking a Microsoft Infrastructure Analyst – Mid-Level to support Microsoft environments for multiple clients, ensuring availability, security, compliance, and documentation of the environments.
The professional will be responsible for Windows Server and Microsoft 365 administration, applying patches, executing GMUDs, handling incidents, and technical documentation (runbooks, inventory, and processes).
# Key Responsibilities
* Support Windows Server environments (on-premises and cloud)
* Administration and support for Microsoft 365
* Manage and maintain services including:
* Active Directory (AD DS)
* DNS, DHCP, GPO
* File Server and Print Server
* Apply security patches and updates (Windows Update / WSUS / Azure Update Manager)
* Plan, execute, and document GMUDs
* Handle incidents, problems, and requests (N2/N3)
Document:
* Server and service inventory
* Environment diagrams
* Procedures and runbooks
* Support audits and security best practices
* Interact with clients, vendors, and internal teams
* Support continuous environment improvement projects
# Technical Requirements (Mandatory)
* Windows Server
* Administration of Windows Server 2016/2019/2022
* Active Directory:
* User and group creation and administration
* GPOs
* Permission delegation
Services:
* DNS, DHCP, NPS
* File Server (NTFS, shares)
* Basic hardening and security concepts
* Microsoft 365
Administration of:
* Exchange Online
* Azure AD / Entra ID
* Microsoft Teams
* OneDrive and SharePoint Online
* User, license, and group management
* Basic understanding of MFA, Conditional Access, and fundamental security
* Operations & Support
Experience with:
* Patch application
* Change management (GMUD)
* Incident analysis
* ITIL knowledge (Incident, Problem, and Change)
* Clear and organized technical documentation
* Tools and Environments
* Experience in multi-client environments
* Use of monitoring tools (e.g., Zabbix, PRTG, SCOM – desirable)
Virtualization concepts:
* Hyper-V and/or VMware
* Cloud concepts (Azure – desirable)
# Differentiators (Desirable)
Experience with:
* Azure (VMs, Backup, Monitor)
* Intune / MDM
* WSUS or Azure Update Manager
Knowledge of:
* PowerShell (basic automation)
* Enterprise backup solutions (Veeam, Azure Backup, etc.)
* Experience in regulated environments (ISO 27001, LGPD, audits)
Microsoft certifications (not mandatory):
* AZ-104
* MS-102
* Windows Server Hybrid Administrator
# Behavioral Competencies
* Organization and attention to detail
* Strong written and verbal communication skills
* Ability to manage multiple clients
* Sense of priority and accountability
* Professional demeanor and quality focus
* Proactivity and continuous improvement mindset
# What We Expect in Documentation
* Updated environment inventory
* Operational procedures (runbooks)
* GMUD records
* Evidence of changes and patches
* Simple architecture diagrams

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
IT/Telecom Infrastructure Analyst
We are seeking a Senior IT/Telecom Infrastructure Analyst to support and evolve the IT infrastructure, ensuring high availability, security, performance, and resilience of on\-premises and cloud environments.
**Responsibilities and duties**
* Administer and maintain **on\-premises** environments, ensuring stability, security, and performance;
* Manage **Fortinet Firewalls (FortiGate)**, including security policies, VPNs, rules, and troubleshooting;
* Administer **UniFi Wi\-Fi** environments, ensuring coverage, performance, and availability;
* Manage and provide support for **CCTV** and **Access Control** solutions;
* Monitor infrastructure, services, and applications using **Zabbix and Grafana**, creating alerts, dashboards, and performance analyses;
* Administer **cloud** environments (AWS, Microsoft Azure, and DigitalOcean);
* Administer **virtualization** environments (VMware and Hyper\-V);
* Manage the lifecycle and refresh of infrastructure equipment;
* Manage Telecom: Internet links, VoIP telephony, and mobile telephony;
* Use and administer **GLPI** for incident management, asset management, contract management, and knowledge base;
* Coordinate technical support activities, ensuring compliance with **SLAs** and operational best practices;
* Generate, analyze, and present **performance indicators (KPIs)** and executive reports on infrastructure, support, and availability;
* Propose and implement **continuous improvements** focused on optimizing infrastructure, system performance, and resilience of critical systems;
* Document environments, processes, and technical standards;
* Analyze critical incidents and define corrective and preventive action plans.
**Requirements and qualifications**
* Completed bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related Technology fields;
* Solid foundation in IT infrastructure (on\-premises and cloud), networking, and advanced technical support;
* Practical knowledge of cloud environments: AWS, GCP, and DigitalOcean;
* Practical experience with GLPI for incident, asset, contract, and knowledge base management;
* Experience generating performance indicator and KPI reports;
* Strong troubleshooting capability in critical, high-availability environments;
* Willingness to travel.
**Preferred qualifications**
* Fortinet, ITIL, AWS, or similar certifications;
* Experience with automation, scripting, or Infrastructure as Code;
* Participation in infrastructure deployment for large-scale events.
* Behavioral competencies
* Analytical profile with results orientation;
* Teamwork and strong sense of responsibility;
* Ability to organize and prioritize tasks.
**Additional information**
As a PJ contractor, you will be entitled to vacation after 12 months of contract, plus:
* **TotalPass**
* **Starbem**
At **Febracis**, we believe in the power of transformative connections.
We are not just a business school —
we are a movement that inspires change and builds extraordinary stories.
Our mission is simple yet grand: **to develop leaders, transform potential into results, and generate positive impact**
**in the world.**
We are people who believe that where limits exist, opportunities are born. That connection is essence, excellence is
the path, and transforming lives is our greatest legacy.
Being a **FebraLover** means living this every day.
It means acting with integrity, having purpose in every action, being the protagonist of your own story, and believing that success only makes sense when shared.
If you also believe that work and purpose go hand in hand, then this is your place.
**Join us in building an extraordinary world. Join us and become a FebraLover.**

Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil

Indeed
FULL SUPPORT ANALYST - ON-SITE
**FULL SUPPORT ANALYST \- ON-SITE \- SÃO PAULO**
**Description**
Second-level technical support role, responsible for on-site handling of complex incidents, VIP support, incident analysis, full equipment maintenance, and participation in infrastructure projects.
**Responsibilities**
* Handle and resolve medium-to-high complexity incidents (software, network, and hardware).
* Advanced support for Windows and macOS (user profiles, permissions, Active Directory, folders, policies).
* Prepare devices with corporate images, driver packs, and encryption (BitLocker/FileVault).
* Full Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint).
* Support for corporate printers (network, print queues, mapping, drivers, scanners).
* Provide support to VIP users, ensuring speed, confidentiality, and excellence.
* Full maintenance: component replacement, testing, hardware diagnostics.
* Local network configuration and troubleshooting (Wi\-Fi, VLAN, VPN, proxy, DHCP, DNS).
* Videoconferencing support (Teams Rooms, Zoom Rooms, Logitech, Poly).
* Remote access, management, and troubleshooting via Intune, SCCM, or JAMF (Mac).
* Technical support for corporate mobile devices (MDM, email, apps).
* Triage and prioritization of tickets based on SLA, impact, and criticality.
* Execution of preventive routines and inventory updates.
* Documentation of procedures and records in the knowledge base.
* Support IT projects, migrations, rollouts, and large-scale updates.
* Availability to travel to the Paulista and Alphaville regions
**Requirements**
* Strong experience with Windows 10/11 and macOS.
* Experience supporting Microsoft 365 (basic admin knowledge is a plus).
* Knowledge of Active Directory, Group Policy Objects (GPO), permissions, and drive mapping.
* Experience with MDM tools: Intune, SCCM, JAMF (Mac).
* Knowledge of corporate printer support and related software.
* Experience in on-site and field support.
* Solid understanding of fundamental networking concepts: TCP/IP, VPN, VLAN, DHCP, DNS.
* Familiarity with ITIL and SLA-based operations.
**Soft Skills**
* Customer focus;
* Verbal and written negotiation and communication;
* Strong interpersonal skills;
* Effective argumentation;
* Creativity;
* Initiative and proactivity;
* Logical reasoning;
* Ability to work collaboratively in teams;
* Ability to work under pressure;
Preferred Qualifications
Valid driver's license (categories A, B, or AB)
Personal vehicle available for travel when necessary, with reimbursement (not mandatory).

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
SENIOR SUPPORT ANALYST
**About the position**
More than just a law firm, we are a team of lawyers committed to providing high-level, specialized legal advisory services, with offices in São Paulo, Rio de Janeiro, Curitiba, Belo Horizonte, Brasília and Madrid, operating across more than ten areas of law and in the most diverse sectors of the economy.
For over 30 years, we have delivered legal services with exceptional technical proficiency, agility and commitment to results—always guided by ethics and respect. We work as a team, value collaboration and the sharing of ideas, and strive for an environment that fosters the well-being and professional fulfillment of our employees. Additionally, we engage in socio-environmental initiatives across multiple dimensions, with an emphasis on sustainable development.
We value a diverse, equitable and inclusive workplace where everyone can grow together, always open to equal opportunity regardless of gender, disability, sexual orientation, ethnicity or any other form of diversity.
**Responsibilities and duties**
We are seeking a Support Analyst to join our Support team at our São Paulo office.
In this role, you will:
* Provide Level 1 and Level 2 technical support to employees, resolving issues related to hardware, software and networks;
* Conduct training sessions and provide guidance to users on the proper use of systems and equipment;
* Document procedures, policies and adopted technical solutions;
* Open and monitor service tickets with vendors, ensuring timely resolution according to agreed service level agreements (SLAs);
* Negotiate with vendors, managing quotations, contracts and procurement of products and services;
* Manage the IT materials and supplies procurement process—from requisition through receipt;
* Maintain hardware and software inventory control, ensuring updates, licensing and compliance;
* Perform preventive and corrective maintenance on IT equipment;
* Administer the company’s IT infrastructure, including servers, networks and communication devices.
**Requirements and qualifications**
* Bachelor’s degree in Information Technology, Computer Science or related fields;
* Experience in technical support;
* Proficiency in networking, operating systems (Windows and Linux), Microsoft 365, hardware and software;
* Experience with ticketing and support management tools;
* Ability to perform administrative tasks such as inventory control, procurement management and vendor communication;
* Strong verbal and written communication skills;
* Advanced knowledge of Microsoft Office, Teams and Outlook;
* Preferred qualifications: IT certifications (ITIL, CompTIA, Microsoft) and/or postgraduate studies in the field.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
45F4: Analista de Infraestructura Senior
**Vacante: Analista de Infraestructura Senior**
------------------------------------------
**100 % Presencial \| Cotia/SP**
### **Misión del Cargo**
Actuar en el soporte y la implementación de la infraestructura de TI, garantizando la disponibilidad, la seguridad y el rendimiento de los entornos tecnológicos, además de brindar soporte a los usuarios y apoyar la mejora de procesos.
### **Principales Responsabilidades**
* Implementar y mantener software, sistemas y recursos de infraestructura de TI.
* Analizar y resolver problemas de hardware, software, redes y entornos virtualizados.
* Monitorear el rendimiento de los recursos de TI y controlar los accesos a los sistemas.
* Brindar soporte técnico a los usuarios finales y actuar mediante la herramienta de gestión de incidencias.
* Documentar procedimientos y apoyar la mejora continua de procesos.
* Realizar capacitaciones básicas para los usuarios de los sistemas implementados.
* Actuar conforme a las normas internas y estándares de calidad (ISO 9001 y PRODIR).
### **Requisitos Técnicos**
* Experiencia como Analista de Infraestructura o en áreas afines.
* Conocimientos en:
+ Active Directory
+ Microsoft 365
+ Copias de seguridad Veeam
+ VMWare ESXi
+ Telefonía
+ Redes (switches, routers, puntos de acceso)
+ GLPI o herramienta similar
+ SIEM
* Experiencia en soporte a usuarios finales.
### **Competencias Conductuales**
* Planificación y organización
* Trabajo en equipo
* Comunicación
* Orientación a resultados

Av. Catarina Etelvina Pedroso, 227 - Parque Bahia, Cotia - SP, 06717-125, Brazil
![IT Support Analyst [SAO ROQUE]8 IT Support Analyst [SAO ROQUE]65056538342785128](https://sgj1.ok.com/yongjia/_next/static/media/jobCardDefaultLog.f8e1a631.png)
Indeed
IT Support Analyst [SAO ROQUE]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among others;
Responsibilities:
* Detect and resolve, both reactively and preventively, potential issues in IT equipment;
* Assess the condition of IT equipment;
* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;
* Perform on-site interventions to resolve incidents or service requests, or to conduct inspections;
* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;
* Identify and resolve problems related to network points;
* Implement network resource sharing; identify issues in UTP cabling infrastructure;
* Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches;
* Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside warranty coverage.
* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.;
* Configure and install software on computers, laptops, and tablets;
* Remove previous versions and configure the new virtual environment (formatting), as defined by the CONTRACTOR;
* Reconfigure existing equipment and software;
* Install and configure workstations and printers;
* Support basic operations on computers, printers, peripherals, and accessories at the respective DE of assignment and its UEs;
* Install network interface cards and update drivers;
* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);
* Perform data loading, purging, and transfer across storage media;
* Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others;
* Identify and resolve problems, failures, and technical non-conformities presented by computer resources (hardware and software) in use or undergoing integration;
* Support School Units in identifying, describing, and managing the workflow for opening warranty claims with equipment or service providers under active warranty.
Requirements
* Completed undergraduate degree
* Experience in IT support, both remote and on-site.
* Availability to use personal vehicle

R. Enrico Delacqua, 102 - Centro, São Roque - SP, 18130-460, Brazil

Indeed
FULL TECHNICAL SUPPORT ANALYST
We are **Quality Digital**! Learn more about us:
* **A phrase that defines us** \- We are IT solutions experts and passionate about innovation!
* **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world.
* **Our culture** \- Even though we’re apart, we’re together. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news!
* **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **there’s room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability.
* **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us?
**Responsibilities and duties** **What are we looking for?**
An organized and attentive person.
**Your day-to-day will include**
* Providing user support via phone, remote, or in-person assistance, as well as logging incidents to enable analysis and resolution of service requests, escalating them to resolver teams when necessary;
* Handling requests related to operating systems, software, hardware, networks, Microsoft Office suite, databases, printers and peripherals, as well as technical requests regarding services, security, and products;
* Delivering technical support ensuring high availability and performance of our clients’ platforms, and, when required, guiding and training users;
* Performing requirements analysis, development, testing, acceptance testing, and deployment related to infrastructure;
* Conducting directory mapping, configuring POP/Exchange email, Lotus Notes, setting up user profiles, installing VPN, Active Directory, and IP configuration;
Performing requirements analysis, development, testing, acceptance testing, and deployment related to infrastructure;
*
**Requirements and qualifications** **Knowledge of:**
* Windows;
* Active Directory;
* Terminal Server;
* Computer Networks;
* Basic Information Security concepts.
**Nice-to-have**
* ITIL certification;
* Microsoft Office 365.
**Working hours**
* ****9:00 AM to 6:00 PM (MON \- FRI)
* Address: Água Branca \- São Paulo/SP
**NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply — okay? We’ll carefully review your profile considering all your qualifications.
**Additional information** **What you’ll find here:**
* A conducive environment for **learning** and **professional growth**
* **Performance evaluations** and **feedback**, aimed at continuous development of our people
* **Meal allowance and/or food voucher**, for grocery shopping and meals
* **Medical and dental insurance**, so you and your family can maintain good health
* **Pharmacy partnership**, offering discounts on medications
* **Childcare allowance**, according to current policy
* **Gym membership program**, to encourage physical activity
* **SESC partnership**, offering diverse cultural and leisure activities
* **Partnerships for your studies**, including languages, technology, and online learning platforms
* **Payroll-deductible loan** with attractive rates + financial education program
* **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more
* **Employee referral program**, with opportunities for rewards and bonuses
* **Group life insurance**
Here, there’s no shortage of stories to tell!
So, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, falling in love with what we do, checking out our open positions, and becoming part of this ever-growing team?

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
SENIOR INFRASTRUCTURE ADMINISTRATIVE ANALYST
We are Dasa, the largest integrated healthcare network in Brazil.
We are passionate about people and achieve the best results with good people who work together. In our corporate area, you will find a dynamic environment that innovates to simplify—this is a place of learning and opportunity for transformation.
We want to transform global healthcare and seek talents who care for and embrace one another, because together we believe that being Dasa means being the person who transforms the future of healthcare. Do you identify with this? Then \#JoinDasa.
**For us, diversity matters!**
We recognize that diversity expands innovation in environments, but above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, so they feel safe being who they are.
Our opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone who recognizes the importance of building a prejudice-free, harassment-free, and discrimination-free environment as part of this transformation—and \#JoinDasa. Together, we always deliver our best.
**\#JoinDasa \#DasaLovers \#JoinDasa**
**Important:** we do not charge any fees during our selection processes.
**Responsibilities and duties** **About the position**
We are seeking a professional to act strategically and technically in developing and validating architectural projects, ensuring quality, regulatory compliance, and interdisciplinary integration, while also providing technical support to internal teams and contributing to business decision-making.
**Main responsibilities**
* Develop and analyze architectural projects at the preliminary study level and occasionally at the executive level;
* Coordinate project delivery by external partners;
* Analyze, review, and validate architectural projects developed by external partners;
* Ensure project compliance with technical standards, current legislation, and client guidelines;
* Support the definition of technical guidelines, standards, methodologies, and sector best practices;
* Serve as a technical reference for mid-level and junior analysts, guiding and reviewing deliverables;
* Participate in technical meetings with clients, consultants, suppliers, and regulatory bodies;
* Support technical monitoring of construction works, analyzing interferences, adjustments, and field solutions;
* Contribute technical analyses regarding project feasibility, budgets, and timelines.
**Requirements and qualifications**
* Completed degree in Architecture or Engineering;
* Solid experience in architectural project analysis;
* Strong communication skills, influence, and a consultative attitude toward leadership;
* Experience in the healthcare segment is a plus.
**Additional information** **Location: Barueri – SP**
**Working hours: 8:00 AM to 6:00 PM, Monday to Thursday; Friday until 5:00 PM**
It is by caring for our people that we will become the healthcare that people desire and the world needs—check out our benefits:
* Nutrition care: Meal Voucher/Food Voucher or On-site Cafeteria (depending on location);
* Health care: Health Insurance and Life Insurance;
* Professional development: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the “Grow Within Dasa” Program;
* Others: Transportation Voucher and Performance Bonus (PPR).
Only Dasa offers—the Health Program, based on five pillars:
* Connection: Spiritual—yoga;
* Physical—TotalPass, primary care clinic, discounts on exams and vaccines;
* Intellectual—Dasa University;
* Relational—UAU Benefits Club and SESC benefits;
* Emotional—Telepsychology.
* Benefits may vary depending on the job location and brand.
Important: You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil); therefore, please note that as soon as a vacancy matching your profile arises, we will contact you. Meanwhile, keep your information updated and complete all online test stages so we can get to know you better.
Our passion for caring for people and delivering the best experience to our customers is what drives us.
Have you ever considered joining Latin America’s largest laboratory network and helping transform the future of healthcare? Here, we constantly seek innovative solutions for disease detection and prevention, focusing on empathy, quality excellence, and care.
We are a benchmark in technology and innovation, offering a comprehensive portfolio of tests and services enabling us to care for over 20 million patients annually.
Come be part of our purpose and live daily what it means to transform healthcare with excellence, empathy, and commitment.
**Being Dasa means being yourself**
We believe diversity drives innovation and, above all, is essential to building a fairer, more welcoming, and transformative environment. We value respect, creating a space where everyone feels safe being their authentic selves. Therefore, our opportunities are open to those who identify with our purpose of transforming the future of healthcare.
To access more opportunities, visit: dasa.com.br/careers
**\#JoinDasa**
**Important:** we do not charge any fees during our selection processes.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Mid-Level Infrastructure Analyst
We are looking for professionals passionate about Sports Nutrition to join our pioneering team in this segment, with over 40 years of history. We are the largest nutritional supplement manufacturer in Latin America, owner of the brands **Integralmédica, Darkness and Nutrify**, and our purpose is to **Promote Health, Performance and Well-being**. We are experiencing rapid expansion and seeking proactive professionals with an **owner’s mindset and a results-oriented focus**, to be part of this journey of growth and transformation.
If you are passionate about health and wish to join a dynamic team, this opportunity is for you!
**Responsibilities and Duties**
* Provide technical support to end users, handle infrastructure incidents, and maintain IT environments;
* Respond to service tickets, perform troubleshooting, configure and maintain network devices, assist in Windows server administration, execute backup routines, antivirus management, software updates, and system monitoring.
* Collaborate in maintaining on-premises and cloud environments.
**Requirements and Qualifications**
* Completed undergraduate degree;
* Experience in technical support;
* Knowledge of Windows Server, networking, monitoring tools, and incident resolution;
* Strong technical analysis skills, organizational ability, clear communication, and proactive problem-solving.
**Additional Information**
* Hybrid work model (3 days at the office, 2 days remote)
* On-site cafeteria
* On-site parking
* Meal allowance and/or basic food basket
* Medical and dental assistance;
* Pharmacy partnership;
* Group life insurance;
* Transportation allowance or mobility assistance;
* Profit-sharing program (PLR);
* Gympass;
* Discount on supplements.
In 1983, we were founded with the mission of developing a product capable of meeting the nutritional needs of patients suffering from dietary deficiencies. But we quickly went further: athletes and bodybuilders from São Paulo discovered the benefits of our first supplement and helped turn our dream into reality — becoming the **first 100% Brazilian company specialized in sports nutrition**.
Since then, we have evolved significantly. Today, we are over **900 people passionate about performance and well-being**, working daily to deliver innovation, technology, and the best sports nutrition experience to consumers.
The BRG Group brings together three brands that inspire, educate, and transform:
* **Integralmedica** – quality and variety for those seeking to improve their workout performance, from running to weight training.
* **Darkness** – extreme performance for those who push every workout to the limit.
* **Nutrify** – health, balance, and high-nutritional-value supplements, free of artificial additives.
We have become a reference in Latin America and achieved a historic milestone: we are the **official presenters and sponsors of Mr. Olympia**, the world’s largest bodybuilding competition — an unprecedented achievement for a Brazilian brand.
We are guided by a clear purpose: **Promoting Health, Performance and Well-being to motivate people to achieve their goals**. And this is only possible because we live, every day, our **five Area V core values**:
* **Owner’s Mindset**
* **Results Orientation**
* **Team Spirit**
* **Assertiveness**
* **Human Life**
##### **Logos of the brands comprising the Group**

R. Arnaldo Mendes de Freitas, 116 - Vila Louro, Embu-Guaçu - SP, 06900-450, Brazil

Indeed
Senior IT Infrastructure Analyst | Telecom, Network, SD-WAN & Firewall
You are applying for one of the positions available at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all steps so that we can get to know you better.
**Important:** We do not charge any fees during our selection processes.
**Responsibilities and duties**
About the position: Strategic role within the **IT Infrastructure** area, focused on **Telecom, Network, Firewall and Fortinet SD-WAN**, serving as the technical reference for **architecture, projects and support** of the IP telephony environment, **perimeter security**, and **WAN connectivity** across multiple hospital units. Involves technical leadership and operation in critical environments.
* Lead **network, firewall and Fortinet SD-WAN** projects;
* Define **Fortinet SD-WAN** architecture (topology, policies, HA);
* Define network architecture (WLAN, LAN, WAN);
* Support and evolve IP telephony and cloud environments;
* Act as the technical reference for advanced troubleshooting;
* Administer large-scale FortiGate environments (HA, VPN, IPS, Web Filter);
* Ensure security policies, segmentation and compliance;
* Manage carrier contracts, WAN links and vendors;
* Guarantee SLA and resolution of critical incidents;
* Implement and enhance network, firewall and SD-WAN monitoring;
* Participate in expansions, restructuring and new unit deployments;
* Administer PSTN and complex integrations;
* Lead process improvements and governance;
* Availability for occasional travel.
**Requirements and qualifications**
* Degree in IT, Systems Analysis or related fields;
* Solid experience with **Fortinet Firewall (FortiGate)**;
* Solid experience with **Fortinet SD-WAN**;
* Solid experience in **networking (WLAN, LAN/WAN, QoS)**;
* Strong experience with VoIP and IP telephony;
* Experience with monitoring tools (PRTG, Zabbix);
* Experience in incident, change and project management.
**Additional information** **We care for our people so we can become the healthcare system people desire and the world needs—check out our benefits:**
* Nutrition support: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location);
* Health support: Health Insurance and Life Insurance;
* Professional development support: Development and Career Cycle, Technology/PMAX Academies and Crescer Program;
* Others: Transportation Voucher.
**Only Rede Américas offers – Health Program, based on 5 pillars:**
* Spiritual: Yoga;
* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;
* Relational: UAU Benefits Club, SESC benefits;
* Emotional: Telepsychology.
* **Benefits may vary depending on the region of the position and the brand.**
We are Rede Américas, **the multiplatform healthcare assistance network**, whose purpose is to provide comprehensive, precisely tailored healthcare.
We are looking for **talents who believe it is possible to deliver the best and most advanced healthcare assistance.**
**If you are passionate about caring and believe in quality medicine, join Rede Américas!**
**We are committed to Diversity!**
We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best.
***Important: We do not charge any fees during our selection processes.***

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Mid-Level IT Infrastructure Analyst | Telecom, Network, SD-WAN & Firewall
You are applying for one of the positions available at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all steps so we can get to know you better.
**Important:** we do not charge any fees during our selection processes
**Responsibilities and duties**
About the position: Work in the IT Infrastructure area, focusing on **Telecom, Network, Firewall, and Fortinet SD-WAN**, participating in the **implementation, operation, and maintenance** of IP telephony, perimeter security, and WAN connectivity across multiple hospital units. The professional will work with **moderate technical autonomy**, supporting projects, continuous improvements, and incident resolution in **critical, high-availability environments**, following defined architectures and standards.
* Implement and maintain network, firewall, and Fortinet SD-WAN solutions;
* Support the definition and execution of the **Fortinet SD-WAN architecture** (topology, policies, and high availability);
* Administer and maintain **LAN, WLAN, and WAN networks**;
* Maintain and support the evolution of **IP telephony and cloud-based solutions**;
* Perform **medium- and high-complexity troubleshooting**, with senior team support when required;
* Administer **FortiGate environments** (security policies, VPN, IPS, Web Filter, and HA);
* Support implementation of **security policies, segmentation, and compliance**;
* Interact with **telecom providers and vendors** for WAN link support;
* Resolve incidents, ensuring **SLA and environment stability**;
* Support implementation and evolution of **network, firewall, and SD-WAN monitoring**;
* Participate in **expansions, restructuring initiatives, and new unit deployments**;
* Keep **technical documentation and procedures updated**;
* Availability for occasional travel.
**Requirements and qualifications**
* Degree in IT, Systems Analysis, or related fields;
* Experience with **Fortinet Firewall (FortiGate)**;
* Practical experience with **Fortinet SD-WAN**;
* Experience in **networking (LAN, WLAN, WAN, and QoS)**;
* Knowledge of **VoIP and IP telephony**;
* Experience with monitoring tools (PRTG, Zabbix, or similar);
* Experience in critical environments and incident support.
**Additional information** **We care for our people so that we can become the healthcare that people desire and the world needs—check out our benefits:**
* Food benefits: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location);
* Health benefits: Health Insurance and Life Insurance;
* Development benefits: Career Development Cycle, Technology/PMAX Academies, and Crescer Program;
* Others: Transportation Voucher.
**Only Rede Américas offers—the Health Program, built on 5 pillars:**
* Spiritual: Yoga;
* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;
* Relational: UAU Benefits Club, SESC benefits;
* Emotional: Telepsychology.
* **Benefits may vary depending on the position’s region and brand.**
We are Rede Américas, **the multiplatform healthcare assistance network**, whose purpose is to deliver complete, precisely tailored healthcare.
We are looking for **talents who believe it is possible to provide the best and most advanced healthcare.**
**If you are passionate about caring and believe in quality medicine, join Rede Américas!**
**We are committed to Diversity!**
We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best.
***Important: we do not charge any fees during our selection processes.***

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
IT Infrastructure Analyst – Telecom & Network | Junior
You are applying for one of the available positions at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all stages so we can get to know you better.
**Important:** We do not charge any fees during our selection processes.
**Responsibilities and Duties**
About the position: Supporting and operating the **IT Infrastructure**, with focus on **Telecom, Network, and basic security**, ensuring continuity of connectivity, IP telephony, and firewall operations across multiple hospital units. The professional will work under the **guidance of more experienced analysts**, following established standards and procedures, with emphasis on **technical learning, operational stability, and professional growth**.
**Key Responsibilities**
* Support the **daily operation** of network, telecom, and firewall infrastructure;
* Provide **incident support** related to connectivity, WAN links, and IP telephony;
* Assist in basic configuration of Switches and access points, VLANs, IP addressing, connectivity testing, and FortiGate Firewalls (basic policies and simple VPNs);
* Conduct tests, validations, and track technical support tickets;
* Support interaction with **telecom providers and vendors**;
* Update **technical documentation, inventory, and network diagrams**;
* Support infrastructure expansion and improvement projects;
* Follow defined security, change management, and governance processes.
**Requirements and Qualifications**
* Technical qualification in IT or ongoing undergraduate degree in Networks, IT, or related fields;
* Basic knowledge of TCP/IP networks, VLANs, and routing concepts; understanding of firewalls and information security; familiarity with VoIP and IP telephony;
* Interest in learning **Fortinet, SD-WAN, and critical environments.**
**Additional Information** **We care for our people so we can deliver the healthcare people desire and the world needs—check out our benefits:**
* Nutrition support: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location);
* Health support: Health Insurance and Life Insurance;
* Development support: Career Development Cycle, Technology/PMAX Academies, and Crescer Program;
* Others: Transportation Voucher.
**Only Rede Américas offers – A Health Program built on 5 pillars:**
* Spiritual: Yoga;
* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;
* Relational: UAU Benefits Club, SESC benefits;
* Emotional: Telepsychology.
* **Benefits may vary depending on the job location and brand.**
We are Rede Américas, **a multiplatform healthcare assistance network**, committed to delivering comprehensive, precisely tailored healthcare.
We are looking for **talents who believe it is possible to provide the best and most advanced healthcare assistance.**
**If you are passionate about caring and believe in quality medicine, join Rede Américas!**
**We are committed to Diversity!**
We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best.
***Important: We do not charge any fees during our selection processes.***

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
IT SUPPORT ANALYST I
About the Opportunity
**IT SUPPORT ANALYST I**
**Working Hours:**
09:00 AM to 06:00 PM, Monday to Friday (subject to change at the company’s or client’s discretion).
**Work Location Address:** Av. Morumbi, 4500 – Morumbi, São Paulo – SP
Employment Type: CLT.
**️ What We Are Looking For:**
Education: High school diploma with a technical degree in IT (completed) or undergraduate degree in IT (completed or currently pursuing);
Computer Skills: Advanced;
Languages: Portuguese and technical English;
Experience: 1 year;
Non-smoker;
**Key Responsibilities (Duties/Tasks):**
Providing support, installing and configuring new IT equipment, and reconfiguring previously installed equipment;
Analyzing and diagnosing incidents to resolve issues, occasionally collaborating with vendors and other professionals;
Supporting installation and configuration of operating systems (MS-Windows 7/8/10/11 or their technological successors);
Supporting installation and configuration of native user tools on devices (MS-Office Professional, MS Outlook, web browsers) or cloud-based tools (Office 365, Teams, OneDrive);
Installing standard, client-approved, market-available software (antivirus agents, PDF readers, plug-ins, etc.);
Installing specific applications or information systems, provided that procedures, manuals, or tutorials are supplied by PRODESP and, if necessary, with vendor or developer assistance;
Identifying and troubleshooting cabling system issues, performing basic and occasional infrastructure network repairs—for example: crimping network cables and physically installing access “switches” into racks (without
Recording, tracking, monitoring progress, and resolving service requests within the adopted incident management system, as implemented by the CONTRACTING PARTY;
Documenting procedures for resolving known incidents and problems;
Keeping the knowledge base up to date.
**Specific Knowledge, Certificates, and Certifications Required:**
Knowledge: Basic Linux operating systems;
Knowledge: Advanced maintenance and configuration of Microsoft Windows 7 or later environments;
Knowledge: Active Directory authentication technology;
Knowledge: Office 365 and Office 2016 or later suite;
Knowledge: Modem Desktop MD-100 (Microsoft 365);
Knowledge: Computer networks—wired and wireless—TCP/IP protocol, wireless network encryption and security;
Knowledge: Advanced hardware maintenance;
Knowledge: Basic English for reading;
**Essential Personal Attributes for This Role:**
Clear and concise oral and written communication.
**What We Offer:**
Salary: R$ 2,400.00
Meal Allowance: R$20.00 per working day (20% PAT deduction);
Transportation Voucher (6% deduction);
SESC Membership;
Life Insurance;
Health Plan.
GoGood
Minimum Education Level: Bachelor’s Degree

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$2,400/month

Indeed
Senior Support Analyst - Bilingual
We are looking for a bilingual Senior Support Analyst to provide technical support and maintain IT environments, ensuring infrastructure availability, stability, and performance, as well as delivering high-quality technical assistance to internal and external users and customers, including in English.
The professional will work hands-on, with autonomy to resolve medium-complexity incidents and engage directly with global teams and vendors.
**Responsibilities:**
* Provide Level 1 and Level 2 technical support to users, both on-site and remotely.
Handle resolution of incidents and service requests related to:
* Windows and Linux operating systems
* Desktop, laptop, and peripheral hardware and software
* LAN, WAN, Wi-Fi, and VPN networks
* Perform troubleshooting for medium-complexity incidents.
Support infrastructure environment administration:
* Active Directory (user, group, and permission creation)
* Microsoft 365 (Exchange, Teams, OneDrive, SharePoint – operational level)
* Execute user and IT asset onboarding and offboarding activities.
* Log, track, and close tickets in ITSM tools.
* Interact with vendors and technical teams to resolve requests.
* Support preventive and corrective maintenance.
* Maintain updated technical documentation and procedures.
* Comply with ITIL processes and information security policies.
* Communicate with users and customers in Portuguese and English.
Requirements:
* Prior experience as a Support or Infrastructure Analyst (mid-level).
Solid knowledge of:
* Windows (10/11) and basic Linux concepts
* Networking: TCP/IP, DNS, DHCP
* Active Directory
* Microsoft 365
* Experience with ticketing tools (ServiceNow, GLPI, Freshservice, Jira or similar).
* Advanced English for oral and written communication.
* Strong analytical, organizational, and communication skills.
Desirable:
* Knowledge of cloud environments (Azure, AWS, or GCP).
* Familiarity with virtualization (VMware, Hyper-V).
* Experience with basic scripting (PowerShell).
* Certifications such as ITIL, Microsoft, CompTIA or similar.
**Additional Information:**
* Compensation: R$ 4,000.00 CLT.
* Benefits: Meal and transportation allowances, medical and dental insurance, life insurance.
* Schedule: 8:00 AM to 5:00 PM.
* Work model: On-site.
* Location: South Zone / SP.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$4,000/month

Indeed
Senior Infrastructure Analyst - Workplace
We are Coca-Cola FEMSA (KOF), one of the world’s largest bottlers and distributors within the Coca-Cola system, measured by volume. Every day, we serve more than 381 million people across Latin America. With 56 manufacturing units and 249 distribution centers, our team of over 97,000 employees enables us to represent more than 169 leading brands across the territories where we operate. At Coca-Cola FEMSA, every day is an opportunity to learn and grow.
**Responsibilities and Duties** **Your day-to-day will include:**
* Overseeing the execution of activities under contracts and technology partnerships related to User Experience, ensuring contracted service levels, resolution, and monitoring are met.
* Participating in technology upgrade projects, as well as identifying infrastructure needs to support business demands.
* Acting as the Focal Point for all technology-related matters at FEMSA units located within your respective region, plus providing Level 3 support and assistance for high-impact incidents, aligned with best practices in Crisis Management and ITIL processes.
* Analyzing performance indicators for contracts and managed environments, as well as managing the lifecycle of service provision and infrastructure licensing contracts.
* Continuously seeking optimization, technological upgrades, and modernization of the IT environments and tools used by FEMSA employees—including processes, procedures, controls, and indicators—to simplify resource usage and minimize incidents or service disruptions.
* Continuously improving processes, procedures, controls, and indicators to simplify IT environment management and minimize incidents or service disruptions.
**Requirements and Qualifications** **Profile Requirements:**
**Education**: Completed Bachelor’s Degree
**Desired Experience**: 5 years supporting IT operations in complex environments
**Technical Knowledge**: ITIL processes, Cost Management, Microsoft O365 solutions, Videoconferencing solutions, General Microcomputing, Basic Infrastructure knowledge
**Languages**: Intermediate English and Spanish
**Additional Information** **What we offer you:**
* Profit Sharing Program (PPR)
* On-site Academy
* Birthday Day Off
* Health Insurance Plan
* Dental Plan (optional enrollment, per employee choice)
* Group Life Insurance
* On-site Restaurant / Meal Voucher
* Food Allowance
* Product Purchase (at current price list rates)
* Pharmacy: Credit reimbursed via payroll
* Credit Cooperative
* School Kit; delivered at the beginning of the academic year for dependents
* Birthday Kit
* Christmas Kit
* Toy Voucher: delivered in October for dependents.
*At Coca-Cola FEMSA, we are committed to offering equal development opportunities to all individuals, regardless of origin, race, age, sexual orientation, gender identity, disability, nationality, migration status, or any other characteristic.*
**We value diversity—it makes us stronger.**
**Inside Coca-Cola FEMSA Brazil**
We are one of the world’s largest manufacturers—by sales volume—of The Coca-Cola Company products. We have operated in Brazil for 21 years, with over 25,000 direct employees, 11 factories, 47 distribution centers, 470,000 points of sale, and more than 93 million consumers. We operate across 19% of Brazilian territory, serving 52% of the population, in the states of São Paulo, Paraná, Santa Catarina, Rio Grande do Sul, Minas Gerais, Mato Grosso do Sul, Rio de Janeiro, and Goiás.
We are responsible for the production, marketing, and distribution of more than 169 brands in our portfolio, grouped into the following categories: beverages (carbonated soft drinks, hydrating and isotonic drinks, energy drinks, waters, juices, teas, plant-based beverages, beers, spirits, and ready-to-drink alcoholic beverages) and multi-category products (candies and confectionery).
In addition to well-known brands such as Coca-Cola, Crystal, Schweppes, Del Valle, Kapo, Matte Leão, Ades, Powerade, and Monster Energy Drink, Coca-Cola FEMSA Brazil also offers beers including Estrella Galicia, Therezópolis, Eisenbahn, and Sol, as well as distilled spirits such as Johnnie Walker, Tanqueray, Campari, Smirnoff, Sagatiba, and Sky Vodka. The company also distributes candies and confectionery items such as Mentos, Fini, and Fruit-tella.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
Indeed
Mid-Level IT Infrastructure Analyst
Responsibilities: \- Management of access, information security, and software licenses, ensuring compliance and proper use of tools; \- Control and administration of users on internal platforms, including creation, review of permissions, and deactivation of access; \- Management of suppliers and partners, monitoring contracts, renewals, SLAs, and costs related to the services used.
Requirements: Bachelor’s degree in Information Technology or related fields; Experience in user management and control.
Additional Information: Market-competitive remuneration; Attractive benefits.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Analista de infraestructura de CCTV
Descripción: Postúlese rápidamente por correo electrónico:
Requisitos y calificaciones:
* Conocimientos en Windows 10 y 11\.
* Conocimientos básicos en redes LAN, VLAN, WAN, concepto de VPN, firewall y balanceo de carga.
* Buenas prácticas de seguridad y control de acceso a los sistemas de CCTV.
* Conocimiento de sistemas de CCTV Intelbras, aplicación Intelbras SimNext e Intelbras Cloud.
* Conocimiento en cableado estructurado y conexión de dispositivos de grabación y monitoreo.
* Licencia de conducir tipo B.
Disponibilidad para viajes
*
Beneficios: Vale transporte, asistencia médica, asistencia odontológica, vale alimentación, seguro de vida, TotalPass, ayuda económica para inglés, comida en el lugar
Jornada laboral: De lunes a viernes de 9:00 a 18:00 h
Conocimientos:
Escolaridad: Técnico \- indiferente \- Completo
Habilidades técnicas: CCTV, LAN, VLAN, VPN, WAN, Windows 10 y 11
2601010046291570682

R. Antônio da Silva Costa, 193 - Jardim Goncalves, Itaquaquecetuba - SP, 08573-480, Brazil

Indeed
Junior Technical Support Analyst
Description:
What we expect from you:
* Technical education in Computer Science, Networks, Telecommunications or related fields.
* Experience in Level 1/Level 2 technical support with a focus on remote analysis and field coordination.
* Experience with ticket management systems (e.g., ServiceNow, HubSpot, Jira or similar).
* Ability to produce technical documentation and focus on standardized processes.
* Strong communication skills, sense of urgency, and solution orientation.
Differentiators that will set you apart:
* Familiarity with Digital Signage or CMS systems.
* Knowledge of networks, VPN, 4G connectivity, routers, and hardware/software diagnostics.
Here, you will:
* Continuously monitor the status of players (terminals) and ensure operational availability of Santander’s digital signage network.
* Handle Level 1 and Level 2 tickets, remotely resolving connectivity, configuration, and software issues.
* Coordinate on-site service execution (Level 3) with Field Service teams, adhering to regional SLA deadlines.
* Provide immediate response to critical incidents on VIP screens, maintaining the availability standard required by the client.
* Operate the 4yousee Manager CMS, performing content upload, scheduling, and curation in partnership with the media team.
* Support standardization of workflows and technical documentation for Santander’s ServiceNow and Eletromidia’s HubSpot.
* Contribute to mapping and stabilizing the connectivity infrastructure (4G, routers, VPN) and hardware.
* Participate in technical meetings with Santander and Eletromidia teams, collaborating on incident management workflows and operational improvements.
2512310202491579930

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Senior Infrastructure Analyst (1)
Description:
Prerequisites:
* Experience: In logistics infrastructure, data analysis, supply chain, and financial modeling;
* Soft skills: Analytical profile, strong communication skills, ability to interact with stakeholders;
* Technical skills: Advanced Excel, PowerPoint; experience with supply chain systems is a plus;
* Education: Bachelor’s degree completed in Engineering, Business Administration, or Economics.
Mission:
Be the strategic driver that prepares, expands, and strengthens the company’s logistics infrastructure, ensuring that our owned or partner-operated bases and pools support business growth efficiently, intelligently, and with a forward-looking vision. We connect people, data, and opportunities, transforming analyses into decisions that boost performance and position the company ahead of the market.
Activities:
What will be your responsibilities and challenges?
* Analyze the company’s logistics infrastructure studies;
* Responsible for analyzing and structuring departmental data;
* Develop logistics and supply chain studies to improve operational efficiency and optimize the network;
* Ability to size operations, infrastructures, and resources;
* Build Business Cases for approval;
* Develop studies and projects for logistics and infrastructure optimization;
* Knowledge of liquid fuels logistics;
* Knowledge to size operations and assets;
* Build financial models;
2512300202491891336

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Analista de infraestructura senior
Descripción:
Requisitos previos:
* Experiencia: En el área de infraestructura logística, análisis de datos, cadena de suministro y modelación financiera;
* Habilidades blandas: Perfil analítico, comunicativo y con capacidad de interlocución con los interesados;
* Habilidades técnicas: Excel avanzado, PowerPoint; conocimiento de sistemas de cadena de suministro será un diferencial;
* Educación: Licenciatura completa en ingeniería, administración o economía.
Misión:
Ser el motor estratégico que prepara, expande y fortalece la infraestructura logística de la compañía, garantizando que nuestras bases y centros propios o en asociación sustenten el crecimiento de los negocios con eficiencia, inteligencia y visión de futuro. Actuamos conectando personas, datos y oportunidades, transformando análisis en decisiones que impulsan el desempeño y posicionan a la empresa a la vanguardia del mercado.
Actividades:
¿Cuáles serán sus responsabilidades y desafíos?
* Análisis de estudios de infraestructura logística de la compañía;
* Responsable de analizar y estructurar los datos del área;
* Elaboración de estudios en logística y cadena de suministro para mejorar la eficiencia operativa y optimizar la red;
* Capacidad para dimensionar operaciones, infraestructuras y recursos;
* Elaboración de Business Case para su aprobación;
* Desarrollo de estudios y proyectos para la optimización logística e infraestructural;
* Conocimiento de la logística de combustibles líquidos;
* Conocimiento para el dimensionamiento de operaciones y activos;
* Construcción de modelación financiera;
2512300202491040104

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Support Analyst - Temporary
### **TEMPORARY POSITION – SUPPORT ANALYST I (IT)**
We have a **temporary opportunity** to work as a **Support Analyst I**, under a **vacation coverage contract**, in partnership with **CPTM**.
**Work location:** CPTM – Presidente Altino | Osasco/SP
**Working hours:** Monday to Friday, from 8:00 a.m. to 5:00 p.m. (subject to adjustments according to client demand)
**Contract period:** 01/26/2026 to 02/16/2026
**Employment type:** Temporary – Vacation Coverage
**Salary:** R$ 2.400,00
### **️ Main Responsibilities**
* Technical support to users (hardware and software);
* Installation and configuration of computers, laptops, and peripherals;
* Support for Windows operating systems (7/8/10/11);
* Support for Microsoft tools (Office, Outlook, Office 365, Teams, OneDrive);
* Installation of approved software (antivirus, PDF readers, plugins, etc.);
* Handling and logging of support tickets in the system;
* Basic infrastructure network support (cabling, crimping, switches);
* Updating knowledge base and technical documentation.
### **Requirements**
* High school diploma with a **completed Technical Course in IT** OR a Bachelor’s degree in IT (completed or in progress);
* Minimum **1 year of experience in technical support**;
* Advanced computer skills;
* Knowledge of Windows, hardware, networks, and Active Directory;
* Technical English for reading.
* **Preferred Qualifications**
* ITIL v4 or higher certification;
* Microsoft certification (MCSA or higher);
* Basic Linux knowledge.
### **Benefits**
* Meal allowance (R$ 30.00/day – 20% deduction);
* Transportation voucher;
* Health insurance;
* Life insurance;
* SESC membership.
### **Behavioral Profile**
* Strong oral and written communication skills;
* Organization, proactivity, and problem-solving focus;
* Ability to work effectively in teams.
Minimum Education Level: Bachelor’s Degree

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil
R$2,400/month

Indeed
Senior Infrastructure Analyst 1
Description: We are looking for a Senior Field Services Analyst to provide on-site and remote technical support, ensuring the availability, maintenance, and proper operation of customers’ IT equipment and infrastructure. The professional will be responsible for responding to service requests, performing diagnostics, executing repairs, and implementing technology solutions according to standards and best practices.
Responsibilities and Duties
* Perform on-site field service for hardware, software, and IT infrastructure support.
* Conduct diagnostics, troubleshooting, and resolution of medium-complexity incidents.
* Install, configure, and maintain equipment such as desktops, notebooks, printers, scanners, mobile devices, and peripherals.
* Perform IT asset inventory and control.
* Support network routines: cabling, equipment replacement, basic switch and router configuration.
* Install and update operating systems and corporate applications.
* Ensure clear communication with the customer throughout the service process.
* Record service interactions and updates in ticketing systems (ITSM).
* Collaborate with Level 2 and Level 3 support teams when required.
* Monitor SLAs, ensuring delivery within established timeframes.
* Produce technical reports when requested.
Requirements and Qualifications
* Prior experience in Field Services, On-site Technical Support, or Service Desk.
* Solid knowledge of Windows 10/11, Office suite, remote access tools, and antivirus software.
* Experience in hardware diagnostics and repair.
* Basic understanding of networking (TCP/IP, DNS, DHCP, structured cabling).
* Ability to handle multiple service requests simultaneously.
* Strong communication skills, professional demeanor, and customer focus.
* Availability for travel.
2512280202491886506

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Senior Infrastructure Analyst
**Description**
Responsible for administering servers, networks, and systems, ensuring the proper functioning, performance, and security of the entire IT environment. Provides technical support, performs continuous monitoring, and implements improvements to guarantee infrastructure stability and efficiency.
There are **5 positions available**, with a **hybrid model until December** (3 days per week on-site), and **100% on-site work starting in January**.
The work schedule follows a **5×2 shift pattern**, with the following hours:
**4 positions:** from **13:00 to 22:00**
**1 position:** from **22:00 to 06:00**
**Responsibilities and duties**
Administer IT servers, networks, and systems. Monitor environment performance and availability. Perform preventive and corrective maintenance. Implement and configure infrastructure solutions. Ensure data security and integrity. Provide advanced-level technical support. Document technical processes and procedures.
**Requirements and qualifications**
Experience administering Windows and Linux servers. Knowledge of networks, firewalls, backup, and information security. Experience with virtualization (VMware, Hyper\-V or similar). Familiarity with cloud platforms (AWS, Azure or Google Cloud). Ability to resolve incidents and propose improvements. Completed undergraduate degree in IT or related fields.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Analista de Infraestructura
Una consultoría de Recursos Humanos busca un profesional como Analista de Infraestructura en Guarulhos.
Valor Potencial es una empresa centrada en el desarrollo de soluciones innovadoras para maximizar el desempeño empresarial. Su objetivo es ayudar a las empresas a identificar y explotar su potencial de crecimiento.
**Responsabilidades:**
Configuración de los equipos WIFI. Pruebas de funcionamiento, conexión, registro e inicio de sesión de los equipos WIFI. Mantenimiento de los equipos WIFI. Implementación de los equipos WIFI en autobuses, terminales o paradas de autobús. Pruebas eléctricas en arneses, portafusibles y fusibles. Instalación de los equipos WIFI en autobuses o terminales. Montaje y mantenimiento de racks, controladoras, antenas y puntos de televisión por cable. Informe fotográfico (Asbuilt). Instalación de enlaces junto con las operadoras de telefonía de red fija y radio. Seguimiento, cableado e instalaciones de infraestructura. Visita técnica para la implementación y mantenimiento de proyectos. Mantenimiento de redes estructuradas. Elaboración de mapas de calor. Supervisión de puntos de acceso (hotspots). Usabilidad de los sistemas internos. Para desempeñarse en la ciudad de Guarulhos / SP.
Experiencias previas como Especialista en Infraestructura, Consultor de Infraestructura, Ingeniero de Infraestructura o Técnico en Infraestructura pueden indicar afinidad con algunas de las actividades de este puesto.
**Requisitos deseables:**
**Escolaridad:** Técnico completo
**Experiencia:** Se requiere experiencia
**Remuneración y Beneficios:**
* Salario: 2.245,00
* Vale Refeição
* Vale Transporte
* Notebook
**Informaciones adicionales:**
* Contrato: Indefinido — Presencial.
* Período: Jornada completa
* Jornada: A convenir.

R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil
R$2,245/month

Indeed
Infrastructure / Support Analyst – Mid-Level
**Job Description:**
We are looking for a Mid-Level Infrastructure / Support Analyst to maintain the IT environment, focusing on user support, Microsoft 365 administration, equipment maintenance, and network infrastructure support. The professional will ensure the availability of technological resources and a positive user experience.
**Responsibilities:** **Equipment Formatting and Maintenance**
* Format and reinstall Windows and Linux operating systems;
* Install drivers and perform basic system adjustments;
* Carry out preventive and corrective hardware maintenance;
* Perform basic diagnostics on faulty SSDs, memory modules, graphics cards, and power supplies;
* Manage the inventory of notebooks, desktops, and peripherals.
**Microsoft 365 Administration**
* Manage users and groups in Microsoft Entra ID (Azure AD);
* Configure and administer email mailboxes in Microsoft Exchange;
* Apply basic policies in Microsoft Intune and Microsoft Defender;
* Provide operational support for Microsoft Teams and Power Platform.
**User Support**
* Install and configure corporate software;
* Assist in resolving first- and second-level technical issues;
* Support users in using Microsoft 365 applications (Excel, Word, Outlook, Teams).
**Network Maintenance**
* Resolve simple network incidents;
* Configure new network equipment (switches, routers, and firewalls) according to defined standards;
* Perform basic maintenance in Ubiquiti UniFi environments;
* Monitor connectivity and report failures to the responsible team.
**Requirements:**
* Degree in Information Technology or related fields;
* Previous experience as an Infrastructure or Support Analyst;
* Practical knowledge of Windows and Linux;
* Experience with Microsoft 365 (Entra ID, Exchange, Intune, and Defender);
* Experience with hardware maintenance and user support.
**Desired Knowledge:**
* Familiarity with Active Directory;
* Experience with ITSM tools;
* Basic networking knowledge (TCP/IP, VLANs).

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Infrastructure Analyst
Description:
Education
* Completed technical education or currently pursuing a bachelor's degree in Information Technology, Computer Science, Computer Networks, Computer Engineering, or related fields.
* Additional courses in technical support, networking, or hardware maintenance will be considered as advantages.
Experience
* Prior experience (even internship experience) in technical support, help desk, or internal user support is desirable.
* Experience working in corporate environments using ticketing systems for user support will be considered an advantage.
Technical Knowledge
* Basic knowledge of hardware, operating systems (Windows and/or Linux), and computer networks.
* Familiarity with remote access tools, ticketing systems, and Office 365/Google Workspace suites.
* Introductory knowledge of printer, antivirus, and corporate software installation and configuration.
* Basic understanding of information security and good IT usage practices.
Technical Support: Provide first-level technical support to end users, assisting in resolving hardware and software issues.
Hardware Maintenance: Assist in preventive and corrective hardware maintenance, including computers, printers, and network devices.
Software Maintenance: Participate in the installation, updating, and maintenance of operating systems, applications, and corporate software.
Network Configuration: Assist in the configuration and maintenance of network devices, such as routers, switches, and firewalls.
Basic Monitoring: Learn to use monitoring tools to track infrastructure performance and identify issues.
IT Asset Management: Assist in maintaining IT asset records, including hardware inventory and software licenses.
Project Assistance: Collaborate on IT infrastructure projects, supporting the senior team in implementing technological solutions.
Training and Development: Participate in training and development activities to enhance technical skills and IT knowledge.
Technical Documentation: Learn to create and maintain technical documentation, such as support procedures and security policies.
Team Collaboration: Work closely with other members of the IT team to resolve issues and perform infrastructure-related tasks.
2512210202551797246

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Indeed
Infrastructure Analyst – SRE (Senior)
**Open positions for those who want to transform businesses and their careers!**
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### **Desirable**
AWS certifications (e.g., AWS Certified Cloud Practitioner).
Knowledge of serverless architectures using AWS ECS/Fargate.
Experience analyzing pentest reports to support developers and remediate infrastructure vulnerabilities.
Knowledge of Java/JavaScript to better understand requirements between infrastructure and development teams.
Familiarity with end-to-end testing tools such as Playwright.
### **Job Requirements**
Requirements and Qualifications
Completed or ongoing undergraduate degree in Information Technology, Computer Engineering, Information Systems, or related fields.
Basic knowledge of cloud platforms, preferably AWS.
Fundamental understanding of Linux/Windows operating systems.
Knowledge or hands-on experience with Docker and orchestration concepts (Kubernetes is a plus).
Familiarity with relational databases, specifically MySQL/PostgreSQL (basic operations, backups, restores).
Basic knowledge of networking and information security.
Ability to work collaboratively, strong communication skills, and proactivity.
Willingness to learn and adapt to new technologies.
Technical Requirements
AWS EC2: Instance provisioning, system updates, availability monitoring.
AWS SSM: Bulk actions for deployment automation and maintenance tasks.
AWS EKS: Cluster provisioning, service updates, availability monitoring.
Observability via Grafana, Loki, Prometheus, and AWS CloudWatch: log analysis, hardware metrics, alert creation/resolution.
CI/CD processes via GitLab: pipeline updates/maintenance used for development and automation.
Ability to modify the GitFlow when necessary and integrate new tools into the pipeline.
IaC (Infrastructure as Code): Infrastructure provisioning using Terraform.
### **Your Responsibilities**
We are seeking a Mid-Level Cloud Infrastructure Analyst with a DevOps/SRE focus—motivated and eager to learn—to join our technology team. The professional will assist in managing, monitoring, and maintaining our AWS cloud infrastructure, ensuring system availability, security, and efficiency. This is an excellent opportunity for those wishing to develop practical expertise in cutting-edge technologies such as AWS, Docker, and Kubernetes, while deepening knowledge of relational databases.
Key Responsibilities
Support monitoring and ensure availability of cloud services (AWS).
Configure and maintain servers and other cloud resources (EC2, S3, CloudFront, RDS, etc.).
Participate in implementing and managing containers using Docker.
Collaborate on service orchestration with Kubernetes.
Provide second-level support and perform troubleshooting for infrastructure- and application-related incidents.
Support the development team in integrating applications with infrastructure services.
Perform maintenance and troubleshooting of relational databases (MySQL/PostgreSQL).
Document configurations and technical processes.
Propose automation initiatives and continuous infrastructure improvements.
Continuously enhance and modernize development pipelines via GitLab.
### **It’s important to remember that...**
At UDS, we hire competent individuals who are eager to transform using their knowledge.
This is independent of your region, age, ethnicity or race, religion, gender identity, or sexual orientation.
Do your skills match this position? That’s all that matters.
Do your profile and values align with ours? Join us to drive transformation.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
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