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Job Summary: We are seeking an intern for IT network and infrastructure support and maintenance, focusing on optimization and security of technological environments. Key Highlights: 1. Young environment full of learning and collaboration 2. Real career growth in a company with over 20 years of tradition 3. Optimization and security of technological environments We are looking for outstanding individuals to join a company with over 9,000 employees nationwide. We operate in the Call Center and Commercial markets and offer a challenging and highly motivating work environment! Our sites feature a young, dynamic atmosphere rich in learning and collaboration. With modern infrastructure and benefits designed to value your talent, we ensure genuine opportunities for growth. With over 20 years of tradition and quality, we are pioneers in our field. In our Contact Center, you will help meet the demands of the Claro Group, handling matters related to the Ombudsman’s Office, ANATEL, technical support, and financial support. In Trade Marketing, your sales skills will shine—both in retail stores and during direct visits to residences across various regions of Brazil. Here, excellence is always our priority! If you seek a workplace that values quality and innovation, this is your chance! **Responsibilities and Duties** **What awaits you daily:** --------------------------------- **The intern will directly engage in IT network and infrastructure support and maintenance activities, with emphasis on optimizing and securing the company’s technological environments. Responsibilities include, but are not limited to:** * Supporting administration and monitoring of local area networks (LAN), wide area networks (WAN), and IT infrastructure; * Providing technical support for installation, configuration, and maintenance of servers, routers, switches, firewalls, and other network equipment; * Assisting with connectivity, performance, and security testing of network systems; * Monitoring network traffic and analyzing logs to identify potential failures or suspicious behavior; * Supporting configuration and maintenance of backup and data recovery systems, ensuring information security; * Implementing virtualization solutions and managing cloud-based environments; * Supporting maintenance activities, including VPN configuration, ticket handling, and technical support; * Participating in documentation of procedures and operational manuals related to IT infrastructure; * Assisting in management of Wi-Fi networks, VLANs, and authentication and access control systems; * Supporting implementation of new technologies to optimize IT infrastructure. **Requirements and Qualifications** **To join our team, the following are essential:** ------------------------------------------------ **Currently enrolled in one of the following programs:** Computer Engineering Information Systems Computer Science Technology in Computer Networks Systems Analysis and Development Other technology-related undergraduate programs focused on networks and IT infrastructure **Availability to work 6-hour shifts** * **Must reside in São Paulo Capital** * **APPLICATIONS ACCEPTED UNTIL 02/25/2026** **** **Additional Information** How would you like to join a large company with over 10,000 employees spread across Brazil? We have over 25 years of history and are recognized for our tradition, quality, and pioneering spirit. It is precisely this combination that enables us to consistently deliver excellence—because quality is not a detail here at BCC; it is our top priority! We operate in areas such as Call Center, POS (Point of Sale), and Commercial, with dedicated teams ready to meet diverse demands from the Claro Group. In the Contact Center, we serve as the company’s direct voice—resolving issues in departments such as the Ombudsman’s Office, ANATEL, technical support, and financial BackOffice (responsible for resolving financial pending items), ensuring maximum efficiency and delivering truly positive experiences for every customer. In the Commercial area, we are out on the streets and inside major retail chains, bringing Claro’s best products directly to people—whether in stores or at their homes, across various regions of the country. In short, we go wherever we are needed. And for those who wish to grow alongside BCC, we offer far more than just opportunities: we provide a youthful, energetic, and inspiring environment, modern infrastructure, and benefits that go beyond the essentials. Here, your talent is valued—and your potential, accelerated!
