Job Summary: IT professional for technical support, installation, configuration, and maintenance of hardware, software, and networks, performing both corrective and preventive actions. Key Highlights: 1. Comprehensive technical support for hardware, software, and networks 2. On-site service for user assistance and inspections 3. Certification programs **Responsibilities:** * Provide technical support to users, both on-site and remotely, for hardware, software, and networks. * Install, configure, and update operating systems, applications, and IT equipment. * Diagnose and resolve technical incidents and problems, both reactively and proactively. * Perform equipment maintenance, including replacement of parts and consumables. * Assist in basic network (LAN/WAN/WLAN) configuration and maintenance, as well as cabling. * Perform formatting and configuration of workstations and peripherals. * Execute basic information security routines (backup, antivirus, data recovery). * Support users during meetings and in using corporate tools. * Perform on-site activities when required for incident resolution and inspections. **What We Seek:** * Completed bachelor's degree in fields related to Information Technology (e.g., Computer Engineering, Information Systems, Computer Science, or similar). * Prior experience in IT technical support (remote and/or on-site). **Benefits:** * Medical Assistance; * Dental Assistance; * Meal/Meal Allowance; * Transportation Allowance; * Life Insurance; * Certification Programs; * Extended Maternity and Paternity Leave.
João Silva
Indeed · HR
João Silva
Indeed · HR
