Job Summary: We are seeking a Receptionist to provide initial customer service, resolve conflicts, present the service portfolio, and sell products at an Auto Center. Key Highlights: 1. Initial customer service and conflict resolution 2. Presentation of service portfolio and product sales 3. Focus on excellent customer service **We are looking for a Receptionist in Toledo/PR.** **Reporting to the area manager, your responsibilities will include:** * Responsible for initial customer service at Auto Center locations, providing customers with security, dynamism, flexibility, and peace of mind; * Resolving conflicts and discrepancies during customer interactions; * Presenting the available service portfolio and guiding customers within the Auto Center; * Handling pre-inspection verification and customer registration. * Product sales **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Possession of driver's license category B and ability to drive; * Prior experience with in-person customer service; * Previous experience in an Auto Center is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organization, and proactivity; * Must deliver outstanding customer service, demonstrating genuine interest in assisting customers with any inquiries. Selection Question(s): * Do you hold a Category B driver's license? Experience: * Sales (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
