Retail Intelligence and Planning Specialist

Description

Job Summary: The Retail Intelligence and Planning Specialist will be responsible for managing and enhancing the performance of physical stores, adopting an analytical and strategic approach to results and key performance indicators. Key Highlights: 1. Manage and enhance the performance of physical stores through strategic analysis. 2. Propose and lead strategic projects to improve performance. 3. Collaborate cross-functionally across various departments and lead the direct team. About the Role: **JOIN MADEIRAMADEIRA!!!** At MadeiraMadeira, we believe in the power of reinvention: reinventing homes, stories, and, above all, people. Here, growth is part of the journey. If you want to be a protagonist, learn by doing, collaborate alongside incredible people, and build meaningful legacy projects that shape our history — this is where you belong. **About the Role** We believe in a leadership style that goes beyond titles or positions. Our leaders are driven by fierce ambition for collective success, acting with responsibility, long-term vision, and focus on building a lasting legacy. Here, leadership means developing people, fostering sustainable team growth, and valuing everyone’s contributions. We seek leaders committed to continuous learning, who recognize the value of teamwork and have the courage to make difficult decisions when necessary — always with empathy, ethics, and commitment to MadeiraMadeira’s Leadership Principles. **Work Model:** On-site **Location:** Curitiba or São Paulo Responsibilities: **✨Key Activities You’ll Lead:** **The Retail Intelligence and Planning Specialist** will be responsible for managing and enhancing the performance of MadeiraMadeira’s physical stores, adopting an analytical and strategic approach to results, KPIs, and management routines. This role plays a central part in identifying operational and managerial gaps, proposing improvement opportunities, and structuring projects and processes that support decision-making and channel efficiency. * Monitor, analyze, and interpret key store performance indicators (sales, conversion rate, average transaction value, margin, productivity, customer experience, among others). * Identify management, execution, and results gaps, transforming data into clear, actionable diagnostics. * Conduct comparative analyses across stores, regions, and time periods, identifying benchmarks, deviations, and performance improvement opportunities. * Develop and maintain result-tracking routines, management rituals, and decision-making forums. * Propose and lead strategic and tactical projects aimed at improving the channel’s operational and commercial performance. * Structure, standardize, and evolve processes within the Performance Intelligence area, ensuring consistency, scalability, and efficiency. * Collaborate closely with departments including Operations, Commercial, BI, Categories, Finance, and People & Culture. * Ensure the quality, reliability, and relevance of data used in analyses and executive presentations. * Lead, develop, and guide the direct team, promoting autonomy, clarity of priorities, and technical growth. * Support building a data-driven culture focused on execution, continuous learning, and improved outcomes. Qualifications: **To build your dream environment, these elements are essential:** Solid experience in **performance analysis, business intelligence, or planning**, preferably in retail, physical operations, or omnichannel environments. Strong command of **performance indicators**, P&L interpretation, productivity, and operational efficiency. Experience in **project structuring and management**, with ability to translate analysis into action plans. Advanced knowledge of **BI and data analysis tools** (e.g., Power BI, Tableau, Looker, SQL, Advanced Excel). **Education:** Bachelor’s degree completed in Administration, Engineering, Economics, Statistics, Mathematics, Information Systems, or related fields. **A special touch in our decor:** * Protagonism * Collective thinking * Nonconformity * Focus on results **What you’ll find upon entering our home:** * Meal and food allowance via Flash Benefits card; * Wellhub (formerly Gympass); * National health insurance plan (with co-payment); * SulAmérica dental plan; * MetLife life insurance; * Benefits program offering discounts at partner establishments; * Monthly subsidy for electricity and internet expenses (for remote workers); * Partnership with Sistema S (SESC, SENAI, SENAT); * University and course partnerships; * Ammar Program (MadeiraMadeira’s pregnancy and parenting program); * MadeiraMadeira Associate Program **Get to Know MadeiraMadeira!** **Building the ideal home requires many pieces — and you’re one of them!** Transforming how people build and live in their homes is what drives us every day. That’s our mission. And yours? For over 10 years, we’ve been redefining the home-building experience through innovation, technology, and — above all — deep focus on our customers’ real needs. Today, we’re Latin America’s largest home products platform, with over 2 million items available across our e-commerce, marketplace, and Guide Shops nationwide. Living the MadeiraMadeira experience means: * **Building a high-performance team:** With the right people in the right roles, continuous feedback, and a culture that values ongoing development; * **Working with customer obsession:** Starting from the end-user backward and delivering simple, useful, and delightful solutions; * **Having unwavering will and determination:** Acting with courage, discipline, and long-term focus while staying true to our purpose; * **Putting the team first:** Collaborating openly, making decisions collectively, and executing responsibly; * **Being resilient:** Turning obstacles into learning opportunities and adapting quickly to change; * **Delivering results to earn your place:** Consistently and collectively delivering results, knowing credibility is built through daily actions; * **Acting with agility:** Failing fast, learning fast, and correcting even faster; * **Being curious:** Driven by curiosity, propelled by the desire to learn, innovate, and lead; * **Doing more with less:** Creating innovative solutions with optimized resources, always acting responsibly and efficiently. **Diversity, Inclusion, and Belonging** We are a team of over 1,500 people who believe our differences make us stronger. We aim for a more diverse, welcoming, creative, and fair environment for everyone! For this reason, all our opportunities are open to people with disabilities (PCD). Shall we transform each house into a home where lives are built, dreams come true, and memories last forever? #VemSerMadeiraLover!