Job Summary: Join Grupo Casas Bahia, where you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail—dedicated to providing consultative and delightful customer service. Key Highlights: 1. Consultative and delightful in-person and digital customer service 2. Customer experience focus and passion for delivering excellent service 3. Opportunity for professional growth and development Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and join a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day will look like in this amazing team \=)** **We’re looking for communicative, proactive individuals who are passionate about delivering excellent service to join our sales team!** * Provide consultative and delightful customer service—both in physical stores and across digital channels—to attract and retain customers; * Understand customer needs and recommend the most suitable products, always focusing on the shopping experience; * Sell products, financial services (e.g., Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers in using the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and after-sales service; * Organize the store, ensure proper product display, and assist in creating promotional posters and materials; * Work with targets and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Ability to work with targets and focus on results; * Organization and proactivity in daily store operations; * Interest in learning about products, financial services, and technology. **It’s a plus if you have:** * Prior retail sales experience; * Previous experience working with targets or public-facing customer service; * Basic knowledge of apps and digital tools. **Additional Information** **Additional Information:** Work Location: TOLEDO \- PR Business Hours 6x1 Shift Schedule Work Model: In-person **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc Membership Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological support for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on All Group Products **\#JOINGRUPOCASASBAHIA** **All our opportunities are open to both internal and external candidates**. **Employees**, please access our internal recruitment policy on **Service Now** to review program requirements and principles. *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey is marked by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we have for you and all Brazilians, welcome—you belong here. Feel at home and explore our career opportunities at Grupo Casas Bahia.*
João Silva
Indeed · HR
João Silva
Indeed · HR
