MONITORING OPERATOR ASSISTANT - Vila Martins

Description

Job Summary: Assist in handling and recording monitoring incidents, providing support to operators in monitoring alerts and events. Key Highlights: 1. Assist in handling calls and recording incidents. 2. Provide support to operators in monitoring alerts. 3. Assist in contacting customers and customer service teams. A third-party monitoring services company is seeking a Monitoring Operator Assistant in Londrina (Vila Martins). **Responsibilities:** Assist in handling calls and recording monitoring incidents. Provide support to operators in monitoring alerts and events. Record information in control systems and service reports. Assist in contacting customers and customer service teams according to procedures. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Transportation Allowance * Meal Voucher **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Shift Pattern: 12×36 rotation\.