Job Summary: Act as the technical contact point for legislation support, ensuring effective resolution of questions and issues related to the ERP system, with emphasis on legal compliance and operational efficiency. Key Highlights: 1. Working on solutions that continuously evolve and shape products for enterprises 2. A collaborative, dynamic environment focused on continuous learning 3. Focus on real business impact and building trust with clients **None:** At NaSenior, technology is built by collaborative teams with autonomy, responsibility, and a focus on delivering real business impact. You will work on solutions that continuously evolve, tackling concrete challenges and participating in decisions that shape products used by thousands of companies. To help drive the tech ecosystem with us, learn more about the Senior Technology Manifesto. **ABOUT THE CHALLENGE:** On the Legislation Support team, our commitment goes beyond resolving support tickets: we act as agents of transformation, delivering technical solutions that ensure legal compliance, operational efficiency, and excellence in customer service. We value a collaborative, dynamic environment focused on continuous learning. If you have an analytical mindset, attention to detail, and interest in technology—and if you have prior experience in HR, finance, or accounting—this may be the ideal opportunity for your career. Your role will involve handling matters related to accounting, tax, and labor legislation. **Main Responsibilities:** Act as the technical contact point for customers, ensuring effective resolution of questions and issues related to the ERP system; Manage and prioritize support requests, ensuring timely resolution and customer satisfaction; Collaborate with internal teams to identify improvements in system processes and functionalities; Stay up-to-date on current legislation and ERP updates, clearly and concisely sharing this knowledge; Build trusting relationships with customers by understanding their needs and exceeding expectations; Develop scalable, technical content to support customers and internal teams. **WHAT WE EXPECT FROM YOU:** Solid knowledge of labor, tax, or accounting legislation; Experience with HR department routines, tax reporting, or accounting recordkeeping; Prior experience in customer service, preferably in technical ERP support; Currently pursuing or holding a completed undergraduate degree in Accounting, Human Resources, Business Administration, or related fields; Reside in Goiânia-GO or the metropolitan region. **WHAT COULD STRENGTHEN YOUR APPLICATION:** Experience with the UAU ERP, especially in modules related to legislation. Knowledge of ancillary obligations and accounting closing processes. Negotiation skills and a consultative approach in customer service. Experience with Senior’s HCM solution. **OUR BENEFITS:** Medical and dental plans; Life insurance; PPLR – Profit and Results Sharing Program; Wiipo card with flexible benefits; Wiipo Club with exclusive discounts and advantages; TotalPass – Gym and wellness benefit; OnHappy – Travel benefits and advantages; Banked hours; **Citizen Company:** Extended maternity and paternity leave; Birth assistance; Pet care assistance; Senior Corporate University; Career development plan. **The Senior Way:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in diversity, because experiences and perspectives are unique, offering opportunities that embrace diversity of people and thought. It is precisely this approach that enables us to achieve outstanding results—driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our open positions and learn more about being a Senior professional on our careers page: senior.com.br/carreiras We Are More Senior! We are a Brazilian company recognized as one of the largest software developers for business management in the country. With over 35 years of history and nationwide presence, we drive the digital transformation of thousands of companies through technology. We expanded into international markets with the acquisition of a company in Colombia, strengthening our presence across Latin America. The quality of our solutions stems from the work of over 3,600 professionals and a comprehensive portfolio designed for high performance. Guided by our purpose—Empowering People and Accelerating Businesses—we have been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration—because accelerating the future is part of who we are. Discover more about us at www.senior.com.br or follow our content on social media: Blog | LinkedIn | Instagram | YouTube | Medium **None:** None
João Silva
Indeed · HR
João Silva
Indeed · HR
