IT Support Assistant

Description

Job Summary: Professional responsible for providing user support and technical assistance to internal users, escalating and categorizing incidents for resolution. Key Highlights: 1. User support and technical assistance 2. Understanding user requests and resolving incidents 3. Positions available for people with disabilities Description **Responsibilities and Duties:** * Provide support to internal users, seeking to understand their needs; * Escalate and categorize incidents/requests and apply procedures for resolution; * Provide technical support to users. **C.Vale offers positions for people with disabilities, in accordance with Article 93 of Law No. 8,213/91 and Articles 3 and 4 of Decree No. 3,298/99.** **Requirements:** * Currently enrolled in a higher education program in Information Technology or related fields; * Driver's license Category B and flexible availability of working hours; * Willingness to work on-site in Palotina/PR. **Benefits:** * Meal allowance; * Health insurance; * Dental insurance; * Profit and Results Sharing Program (PLR); * Life insurance; * Funeral assistance; * Corporate University. **Location: Information Technology Department - Palotina/PR