Front Desk Agent

Description

Job Summary: Customer service, check-in/check-out, and account management, emphasizing proactivity and organization. Key Highlights: 1. Experience in customer service and hotel front desk routines 2. Values courtesy, friendliness, and a multitasking profile 3. Knowledge of hotel software and foreign languages are advantages **Your Responsibilities:** * Attend to general customers, addressing their questions and/or difficulties * Perform check\-in and check\-out * Register customers in the hotel software * Open, close, and reconcile individual shift accounts * Request supplies for the front desk **Required Qualifications:** * Completed high school education * Prior experience in this role * Flexible availability for work hours * Knowledge of Hotel Software (advantage) * Fluency in English/Spanish (advantage) **What We Expect From You:** * Courtesy * Friendliness * Organization * Multitasking ability * Concentrated attention