RMA Support Technician

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Position: RMA Support Technician Description: We are seeking an RMA Support Technician to join our team and provide high-quality technical support to our customers. Responsibilities: * Respond to and resolve technical support tickets. * Perform diagnosis and resolution of hardware and software technical issues. * Install and configure operating systems and applications. * Conduct preventive and corrective maintenance on IT equipment. * Document technical procedures and solutions for future reference. * Inspect equipment for defects. * Perform functional testing. * Restore factory default settings. * Install pre\-configured presets. * Record status updates and assist with inventory/RMA management. Requirements: * Prior experience in technical support. * Knowledge of Windows and Linux operating systems. * Ability to diagnose and resolve hardware and software issues. * Strong communication and interpersonal skills. * Ability to work under pressure and meet deadlines.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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