SUPPORT ANALYST - Muribeca

Description

Job Summary: A professional to diagnose and resolve incidents in the Winthor ERP, provide IT support and essential services, and monitor and support hardware. Key Highlights: 1. Diagnose and resolve incidents in the Winthor ERP 2. IT support and essential services 3. Execution and monitoring of new projects A distributor of various goods seeks a Support Analyst in Jaboatão dos Guararapes (Muribeca). **Responsibilities:** Diagnose and resolve incidents in the Winthor ERP. Provide IT support and essential services (AD, DNS, DHCP). Monitor capacity, perform sizing, and manage Cloud Computing. Handle service requests, resolve incidents, and train users. Update software, configure systems, and support hardware. Execute, monitor, and document technical aspects of new projects. Previous experience as a Technical Support Specialist, Help Desk Analyst, Support Technician, or Support Coordinator may indicate suitability for some responsibilities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Cost-of-Living Allowance * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance **Additional Information:** * Employment Type: Permanent - On-site. * Duration: Full-time * Working Hours: To be determined.