Description
Job Summary:
The TIC Intern supports the team with infrastructure-related tasks and internal and external customer support, providing first-level support and assisting in solution evaluations.
Key Highlights:
1. IT support for hardware and software
2. Assistance in evaluating new solutions and adapting environments
3. Curious, proactive profile with a strong interest in learning
The TIC Intern is responsible for supporting the TIC team with infrastructure-related tasks and internal and external customer support.
**Responsibilities and Duties**
* Provide first-level IT support for hardware and software to all company users;
* Register, classify, and prioritize support requests;
* Support analysts in evaluating new or alternative solutions;
* Assist in environment adaptations requiring the use of TIC equipment and services.
**Requirements and Qualifications**
* Currently enrolled in an undergraduate program in Information Systems, Software Development, Computer Science, or Computer Networks;
* Knowledge of SQL is desirable;
* Curious profile with continuous interest in learning;
* Strong communication skills, with clarity in conveying ideas;
* Proactive attitude when facing challenges and demands.
**Additional Information**
* Technical and behavioral training specific to the role;
* Community Library;
* Benefits Club offering discounts on purchases with commercial partners;
* Exclusive, climate-controlled rest area available during working hours;
* Balanced meals prepared by the kitchen team;
* Employee Lounge with fruits, snacks, and coffee;
* Well-being: Initiatives focused on integration and health (physical and emotional), such as programs:
* Caring for Those Who Care;
* Occupational Gymnastics;
* Quick Massage;
* Gourmet Friday;
* Recognition Program "Caregiver's Passport"
Florence is a transitional hospital dedicated to caring for patients transferred from general hospitals who have a confirmed diagnosis but still require intensive care. We serve patients requiring intensive rehabilitation and end-of-life palliative care.
It represents a milestone in humanized treatment, with facilities designed to create a more personal and welcoming atmosphere, enabling greater interaction between patients and their families. Therefore, between specialized care and compassionate attention, choose both: choose Clínica Florence.
**Clínica Florence. More Care, More Life.**