OPERATIONS ASSISTANT – STUDENT SUPPORT – ITU

Description

Job Summary: The professional will provide student, faculty, and course coordinator support and service, including issuing documents, analyzing records, and organizing data. Key Highlights: 1. Direct student support and service 2. Academic data organization and regularization 3. Collaboration with faculty members and course coordinators **Hello, we are Cruzeiro do Sul Educacional!** We believe in the power of quality education and excellence to transform lives! Here, we seek to connect diverse individuals so they can build a better world through education—driven by hard work, respect, and dedication—delivering the best experience and supporting the learning journey of over 500,000 students. Cruzeiro do Sul Educacional S/A is one of the largest and most representative educational groups in Brazil, comprising academically relevant teaching institutions and well-recognized brands across their respective regions—from basic education schools to higher education institutions. Faculty members and professionals from various areas work in harmony to ensure this daily mission. We are constantly seeking new talent to collaborate toward this goal—whether professionals seeking their first opportunity in the job market or highly experienced individuals. Do you identify with and believe in this purpose—and wish to work with one of our brands? Join our team! We welcome you with open arms. To apply for one of our positions, please ensure all your information is up-to-date and complete. Feel free to register for all positions of interest; however, we recommend completing one application process before starting another. **Responsibilities and Duties** **JOB MISSION:** Provide student support and service. **MAIN DUTIES / RESPONSIBILITIES:** * Issue academic documents requested by students; * Adjust students’ curricular situations; * Analyze and regularize registration-related issues; * Verify, organize, and digitize enrollment documents, as well as other registration-related documents; * Verify, organize, digitize, and maintain updated student registration data; * Process student request protocols; * Address and resolve requests from faculty members and course coordinators; * Address and resolve administrative department requests. **Requirements and Qualifications** **Education:** Completed High School. **Computer Skills:** Microsoft Office Suite. **Additional Information** **Work Schedule:** 10:00 AM–8:00 PM (Monday–Friday), 220 hours/month **Benefits:** * Medical Assistance; * Dental Assistance; * Meal Voucher; * Food Allowance; * Transportation Voucher; * Life Insurance; * Birthday Day Off; * Pharmacy Benefit Plan; * SESC Benefit Plan; * Study Grant, per current policy. Are you ready to contribute to our purpose of quality and excellence in education? Join our team! With 60 years of history and tradition and two campuses—Itu and Salto—we are one of the largest educational complexes in the region, offering undergraduate and postgraduate programs across multiple knowledge areas, recognized for outstanding performance indicators certified by the Brazilian Ministry of Education (MEC). We connect students, faculty, staff, methodologies, communities, and the labor market to deliver the best higher education experience—guiding and supporting university students throughout their academic journey, thereby transforming lives and realities through education. We are part of Cruzeiro do Sul Educacional S/A, one of the largest and most representative educational groups in Brazil, bringing together academically relevant higher education institutions and brands widely recognized in their respective markets. Also explore the Cruzeiro do Sul Educacional and group brands’ career portal: https://cruzeirodosuleducacional.gupy.io