Job Summary: Professional responsible for customer service, administrative support to the team, and process organization, ensuring effective coordination of operations and information. Key Highlights: 1. Multichannel customer service and support 2. Administrative process organization and control 3. Technical team and service consultants support **Description:** **Technical Knowledge:** In-person, telephone, and WhatsApp customer service. Support in vehicle reception and release. Service order entry and verification. Organization of files, documents, and spreadsheets. Support in service scheduling and customer contact. Issuance of invoices, registrations, and simple system entries. Service completion tracking and monitoring. Administrative support to the technical team and service consultants. **Behavioral Competencies:** Strong verbal and written communication skills. Courtesy and professional demeanor. Organization and attention to detail. Agility and proactivity. Responsibility and commitment. Teamwork ability. Discretion and confidentiality regarding information. Punctuality and attendance. Receives and provides support services to customers, handles telephone inquiries, and delivers company information; welcomes customers or visitors, assesses their needs, and directs them to the appropriate location or person. Observes internal security policies. Organizes information and plans daily work activities. 2512110202491913131
João Silva
Indeed · HR
João Silva
Indeed · HR
