Job Summary: Citizen Experience is seeking a talented Multitasking Attendant to join an exceptional team, offering opportunities to accelerate your career and face constant challenges. Key Highlights: 1. Dynamic and collaborative work environment 2. Continuous learning opportunities and challenging projects 3. Team culture that values respect and innovation Citizen Experience is looking for a talented and unconventional **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we look out for each other, support one another, respect each other, contribute collectively, motivate each other, and collaborate creatively (that’s where the best ideas are born). If you’re thinking about accelerating your career in an environment full of opportunities—where career acceleration means not only advancing in positions and responsibilities but also constantly tackling challenges—don’t miss this opportunity! **Responsibilities and Duties** * Greeting and welcoming citizens; * Guiding users on services provided at the unit, including during contingency situations; * Document triage for service access, ticket distribution, and fee collection; * Supporting satisfaction index surveys, queue organization, and ticket calling; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assisting with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office proficiency. **Additional Information** **We offer a comprehensive benefits package, including:** Meal Allowance Food Allowance TotalPass Gym Partnership Zenklub Psychologist Partnership Dental Plan 'Fique Bem' Program (benefits include nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Partnership Profit and Results Sharing (PLR) Childcare Assistance Assistance for Children with Disabilities First-Degree Education Incentive Birthday Day Off We are **CiX - Citizen Experience**, a govtech dedicated to transforming public service access, improving citizens’ lives through innovative solutions, advanced technology, and greater efficiency. Our goal is to integrate physical and digital channels to deliver a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment with continuous learning opportunities and challenging projects, join our team! \#ForPeople
João Silva
Indeed · HR
João Silva
Indeed · HR
