Description
Job Summary:
The professional will be responsible for organizing, monitoring, and ensuring operational, financial, and administrative processes, as well as managing the team and optimizing workflows.
Key Highlights:
1. Team and schedule management and organization
2. Operational and financial indicator supervision
3. Training planning and execution
* Organize and monitor team schedules, planning and ensuring operator entry and exit times;
* Organize and ensure team operational indicators, including sales exclusions, vouchers, operational errors, service target achievement, product verification standards, financial service monitoring, and Private Label card issuance;
* Ensure warehouse department organization, conducting weekly supervision of the department, executing orders with manager validation, and systematically recording consumed items;
* Collaborate with business unit management to ensure cashier and administrative office areas comply with the implemented 5S standard;
* Execute all operational safety protocols aimed at Loss Prevention;
* Monitor and guide daily indicators (PP, PCJ, PL, and PA);
* Optimize customer flow in cashier lines by organizing and directing customers, including implementation of the "Queue Manager" and "Express Checkout" initiatives;
* Plan and conduct quick training sessions to ensure efficiency of financial operations at cashiers;
* Organize and execute "cash withdrawal" instructions together with store operators, following established procedures;
* Ensure operators perform multifunctional duties within the business unit;
* Daily verify, upon business unit closing, whether there are pending card transactions in the SITEFWEB system (document digitization system) and send an email to the administrative unit's finance department;
* Monitor digitization of cashier receipts in Safe-doc (sales management system), ensuring no payment receipts are missing;
* Conduct daily reconciliation of business unit cashier closings, verifying that entries were correctly recorded, counting cash, and reconciling payments;
* Perform administrative tasks at the unit per guidance from relevant administrative unit departments (HR, IT, Tax, Finance, etc.);
* Ensure the team adopts a cost-reduction mindset (e.g., proper use of shopping bags, gift packaging, and other available materials);
* Ensure operators do not use passwords assigned to others and apply disciplinary measures if unauthorized use of personal passwords is identified.
Compensation: R$1\.791,54 \- R$2\.500,00 per month
Work Location: On-site