**We are restless, innovative, full of ideas, and always ready for action.** Because the challenge of developing the best solutions to drive the business of thousands of companies is also what motivates us to turn our ideas into results, creating great experiences for our people and evolving the tech ecosystem. A GPTW company that takes pride in its people and strives to offer growth, learning opportunities, and values diversity in people and thoughts. Because it's more than just a job. It's a career at Senior. To help boost the tech ecosystem with us, learn more about Senior's Technology Manifesto **LEARN MORE ABOUT THIS OPPORTUNITY:** We are looking for a Cloud Support Analyst to join our team and work on the front line, leading a team dedicated to providing the best service and support to our customers. If you are passionate about technology, committed to excellence, and enjoy working in a collaborative environment, this opportunity is for you. **WE ARE LOOKING FOR SOMEONE WHO:** - Has experience with Windows Server Operating System – User management (AD), DNS, services, and processes on Windows; * Has experience supporting clients using enterprise management systems (ERP, TMS, HCM, CR, among others); * Has skills in analyzing IT infrastructure performance (Windows Server, Networks, and Services); * Holds a completed bachelor’s degree in Information Systems or related fields; **WHAT CAN STRENGTHEN YOUR APPLICATION:*** Experience supporting Mega ERP and/or Senior HCM. * Knowledge of Oracle/PLSQL databases. * Familiarity with Zabbix and Grafana administration. * Understanding of cloud technologies, preferably Oracle Cloud (OCI). * Knowledge of scripting and automation with PowerShell, Terraform, and tools for infrastructure as code. * Knowledge of Linux. **Our benefits:*** Medical and dental insurance; * Life insurance - PPLR – Profit and results sharing; * Wiipo card with flexible benefits * Wiipo Club with exclusive discounts and advantages - TotalPass – Gym and wellness benefit; * Banked hours; * Citizen Company: Extended maternity and paternity leave; * Newborn assistance; * Pet assistance; * Senior Corporate University; * Career development plan **Our Senior way of being:** Our culture respects individualities and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique, offering opportunities that embrace diversity of people and thoughts. Because this is how we achieve great results, driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our openings and learn even more about being part of Senior on our careers page: senior.com.br/carreiras **We are more Senior!** We are a Brazilian company recognized as one of the largest software developers for business management in the country. With over 35 years of history and offices spread across the country, we take pride in the digital transformation our organization drives for so many businesses. Beyond Brazil, we've expanded internationally by acquiring a company in Colombia, making us present in LATAM. With one of the most comprehensive portfolios for high performance, the quality of our solutions comes from the work of more than 2,700 people. Our purpose of "Empowering People and Driving Business" and our passion for technology make us a GPTW. For seven consecutive years, we continue as a Great Place to Work®, with amazing people who make Senior an increasingly excellent place to work. And so we continue growing, valuing each journey and showing that Senior's expansion and strength come from engaged, fearless people—because driving innovation is part of who we are. Discover more about us at www.senior.com.br or through our social media: