




Prospera Customer Specialist Country: Brazil If you’re eager to grow and keep learning, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem with a purpose of helping people and businesses prosper. Here, you’ll create the new, challenge the status quo, and question the market. It’s about acting with urgency—aligning the present and the future—to always serve customers in the best possible way. It’s about being part of a global company that values diversity in all its dimensions and embraces a flat organizational structure. At Santander, we foster a flat organizational culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you’ll be hired as a Specialist—the primary expert in your area. Your role here will include: Managing your portfolio and prospecting new micro and small business clients; Conducting in-person visits to our clients; Identifying and pursuing potential partnerships; Ensuring client engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring and controlling portfolio delinquency. You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience using Microsoft Office; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier lifestyles; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So—ready to be ignited? Prospera is Santander’s Microfinance Platform, designed to support micro and small businesses in investing in their growth. We support our customers through financial education and guidance on responsible credit use. If this speaks to you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark


