Office Assistant

Description

Job Summary: We are seeking an organized and attentive professional to provide administrative support and patient care in a surgical environment, with a focus on safety and patient-centered care. Key Highlights: 1. Welcoming and respectful patient care 2. Support for surgical process safety 3. Collaborative attitude and attention to detail We are looking for an organized, detail-oriented professional who interacts easily with people, to provide administrative support and patient care in a surgical environment. **Main Responsibilities:** * Schedule surgeries in person, providing welcoming, respectful, and clear patient care; * Support surgical care delivery, ensuring process safety (verification of documents, registration, consent forms, and pre\-operative exams); * Daily review and adjustment of surgical protocols according to schedule occupancy; * Assist in bed management and daily scheduling organization; * Respond to patient inquiries via e\-mail clearly, promptly, and with attention to individual needs; * Update and maintain process monitoring spreadsheets; * Verify and receive invoices related to minor surgical procedures; * Create and organize surgical schedules in the CROSS system; * Cross-check manual schedules to ensure information consistency. **We Are Looking For Someone Who:** * Listens, understands, and guides patients respectfully and sensitively; * Is responsible regarding deadlines, routines, and information quality; * Demonstrates initiative and a collaborative attitude toward the team; * Pays close attention to detail and is committed to process safety. **✨ Preferred Qualifications:** * Experience in healthcare or public-facing roles; * Familiarity with hospital or outpatient routines. Employment Type: Full-time, Permanent CLT Compensation: Up to R$1\.895,72 per month Benefits: * Health insurance * Childcare allowance * Meal allowance * Transportation allowance Work Location: On-site