Ipero Management Internal Job Listings

Customer Experience Analyst - Sorocaba/SP64600312066177120

Indeed

Customer Experience Analyst - Sorocaba/SP

What if you could work on what you truly love while simultaneously turning dreams into reality? At Yees!, we seek energetic individuals with a growth mindset and a commitment to continuous improvement. Here, we value those who believe in the power of innovation and who dedicate themselves to making things happen. We are driven by our passion for building more than just projects—we build stories and fulfill dreams. Our team consists of proactive individuals who take responsibility and dedication to every detail. If you share this purpose, join us in building the future. **Responsibilities and duties** * Attend to customers throughout their entire journey with YEES; * Organize and manage customer service events; * Train and develop the YEES customer service culture; * Attend to customers; act strategically during crisis situations; * Contribute to optimal operational performance of customer service; * Prepare reports and, together with the Coordination team, monitor departmental development through metrics, feedback, satisfaction indexes, evaluations, and internal campaigns; * Efficiently resolve customer service issues and direct them to the relevant departments. **Requirements and qualifications** * Completed undergraduate degree in Business Administration, Human Resources, Accounting, or related fields. * Prior experience in customer service is mandatory. * Experience in the Construction or Real Estate industry is desirable. **Additional information** Here, you’ll find... * An energetic and collaborative environment * Well-being events * Opportunities to build major projects and dreams * Partnerships with online courses for your professional development * An environment that values innovation * Market-competitive benefits * Birthday Day Off * Employee referral ranking with rewards * Monthly birthday celebrations with special gifts * Celebrations of special dates throughout the year Yees! ensures equal opportunity across all positions—without distinction based on gender, sexual orientation, political affiliation, ethnicity, culture, origin, religion, disability, age, etc. You’re warmly welcome to Yees! Let’s build your future—together! **Join the team that builds dreams!** At **Yees Inc**, we believe every person has the power to transform the world around them—and it starts with those who, every day, help turn dreams into reality. With over 70 years of history, we are a company that unites experience and innovation. Here, you have space to create, learn, make mistakes, and grow alongside a team that values exchange, diversity, and purpose-driven work. If you’re seeking more than just an opportunity—if you want something that makes a real impact—Yees may be the place for you!

R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil

Negotiable Salary

Indeed

HR Coordinator

**Requirements**: Experience in coordination of recruitment practices, payroll, employee relations, and HR software. Bachelor's degree in Business Administration, Psychology, Human Resources Management, or related fields in Humanities. Organizational and communication skills, and knowledge of software and labor laws. **Description of activities the professional will perform**: Coordinate all systems and subsystems of the Human Resources area, lead training and development projects, performance evaluation, job positions and salaries, internal marketing, talent retention, and recruitment and selection for the entire network; define and monitor performance indicators. Job type: Full-time, Permanent CLT Salary: R$4,000.00 - R$5,000.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance

Av. Brasil, 458 - CECAP, Cerquilho - SP, 18520-085, Brazil

R$4,000-5,000/month

HR Department Coordinator64527773148033122

Indeed

HR Department Coordinator

* Execute, review, and ensure payroll accuracy. * Coordinate and support the HR team. * Manage vacations, hires, terminations, and 13th salary. * Perform charge calculations (INSS, FGTS, IRRF) and auxiliary obligations. * Monitor eSocial and other legal submissions. * Ensure proper organization and workflow of department routines. Job type: Full-time CLT Pay: R$6,500.00 - R$8,000.00 per month Benefits: * Medical insurance * Basic food basket * Profit sharing * Meal allowance * Transportation voucher

R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil

R$6,500-8,000/month