Joining Afinz means becoming part of a company that is 100% people-oriented—after all, growing together, side by side, is what truly matters to us. That’s why we invest in everyone’s growth, believing it is essential for our continued development as a company, while simultaneously empowering you to become the main protagonist of your own story. We see our professionals not merely as employees or resources, but as People—fundamental components of our living ecosystem, governed by our Culture. Belonging to Afinz means having space to experience ways that unite ideas, people, and dreams. **JoinAfinz—here, our affinity goes from A to Z.** **Responsibilities and Duties** * Conduct collections from individuals and legal entities through both proactive and reactive contact; * Negotiate payment methods to settle financial arrears, in accordance with established procedures and limits; * Record negotiation information and update records; * Negotiate payment methods to settle outstanding balances. **Requirements and Qualifications** * Completed high school education; * Basic Microsoft Office proficiency; * Experience in collections or negotiation; * Effective communication skills; * Commitment; * Negotiation skills; * Results orientation; * Empathy; * Critical thinking; * Collaboration. **Additional Information** **Benefits** **Providing the best work experience is one of our top priorities—check out the benefits you’ll enjoy at Afinz:** . Meal and/or Food Allowance . Culture Allowance . Transportation Allowance . Medical Assistance . Dental Assistance . Life Insurance **Also discover:** * **Wellhub:** A wellness benefit granting access to gyms, studios, fitness apps, and personal training services. * **Afinz Box:** Designed to reflect our identity, the Afinz Box is specially assembled for each professional. Inside, you’ll find everything needed for your daily activities—and a few thoughtful extras to help you start off on the right foot! * **Wedding:** Getting married? Enjoy additional days off for your honeymoon—and a wedding gift voucher from Afinz! * **Birthday:** Reduced working hours on your birthday, so you can celebrate with those you love most! * **Sesc (Social Service of Commerce):** We partner with Sesc, which offers diverse programming nationwide—including courses, cultural performances, vacation camps, sports activities, healthcare services, excursions, and more—extended to your family. **Professional Development:** * **Corporate Education:** We treat education as a strategic pillar. Through internal learning programs and training initiatives, we develop essential business competencies and drive each individual’s professional growth. * **Educational Incentives:** We maintain partnerships with educational institutions, offering discounts on undergraduate, graduate, and continuing education courses—so our professionals can keep learning both inside and outside Afinz. **At our office, you’ll enjoy:** * **Nursing Room:** A dedicated space for breastfeeding. * **Relaxation Area:** An exclusive space for social interaction. * **Parking Partnerships:** Discounts on monthly parking fees or daily rates at private parking facilities near the building. Every success story begins with a **strong partnership**. That’s why Afinz exists—to inspire the daily pursuit of creative, efficient, and innovative solutions. This means that when **your goals** meet Afinz solutions, the result is continuous evolution. Because it’s through this **affinity** that new ways emerge to **achieve the best—together.** Afinz is more than a bank because we refuse to be just one thing. We constantly seek new solutions—financial, technological, or even care-oriented—so that, together, we can focus on what truly matters: turning your success into reality. Because those who only invest in the obvious achieve the same results. Those courageous enough to do things differently always go further. **Our partnership starts here—and extends as far as your dreams dare to go.** **Afinz: Together, we achieve more.**