Receptionist

Description

Job Summary: A professional responsible for greeting patients and visitors, scheduling procedures, and managing clinic organization to ensure courteous service. Key Highlights: 1. Greet and welcome patients and visitors cordially 2. Manage appointment schedules for consultations and procedures 3. Maintain the organization of the reception area and telephone/digital customer service **Responsibilities:** * Greet and welcome patients and visitors, ensuring courteous service * Schedule consultations, exams, and procedures, managing the clinic's appointment calendar * Verify and organize patient documents and medical records for appointments * Guide patients on administrative processes, such as form completion and document submission * Make follow-up calls to confirm appointments and return visits * Answer telephone calls, WhatsApp messages, and reply to e\-mails, providing information about clinic services * Maintain the organization and cleanliness of the reception area * Perform other routine reception tasks **Requirements:** * **Education**: Completed high school * **Experience**: Prior experience in reception, preferably in a healthcare setting, is desirable * **Skills**: Strong verbal and written communication, organizational ability, multitasking capability, and attention to detail * **Knowledge**: Basic computer skills (Microsoft Office suite, scheduling systems) **Working Hours:** 8 AM to 5 PM (Monday to Friday); 8 AM to 12 PM (Saturday) Employment Type: Full-time CLT contract Compensation: R$1\.800,00 per month Benefits: * Food basket * Transportation allowance