Customer Service

Description

Job Summary: Cultura Inglesa MG is seeking a Receptionist for in-person and virtual customer service, student enrollment, and administrative tasks in a dynamic environment. Key Highlights: 1. Dynamic environment with continuous learning 2. Support and guidance from colleagues and managers 3. Opportunities for professional growth ***ATTENTION: Applications exclusively via culturainglesamg.com.br under the 'Join Us' tab.*** Cultura Inglesa MG has open positions for the role of **Receptionist**, working with in-person public service at Cultura Inglesa's branch in IPATINGA, in the Cidade Nobre neighborhood. ***ATTENTION: Applications exclusively via culturainglesamg.com.br under the 'Join Us' tab.*** Positions are for full-time work (44-hour weekly workload), Monday through Saturday. Work schedules are arranged according to branch needs, but afternoon and evening availability is required, and Saturday availability is mandatory. We also offer a 30-hour weekly workload option. Working at Cultura Inglesa means being part of a dynamic company where continuous learning is our top priority and your work truly makes a difference. Support and guidance from colleagues, managerial backing, and opportunities for professional growth will be key differentiators in your career! ***ATTENTION: Applications exclusively via culturainglesamg.com.br under the 'Join Us' tab.*** Selected candidates will work in customer service and sales, performing tasks such as: * Providing in-person and virtual service to students, their guardians, teachers, and school staff; * Providing information about courses and Cultura Inglesa operations; * Handling enrollments, transfers, and payments; * Managing documents related to branch operations and students; * Performing general administrative tasks. Minimum requirements for this position: * Must be at least 18 years old at time of hiring; * Completed high school education; * Proficiency in spoken and written Portuguese; * Logical and mathematical reasoning skills; * Computer literacy (internet, Microsoft Office, Word); * Sales and customer service aptitude, enthusiasm, teamwork spirit, and adaptability. Additional advantages include: * Familiarity with Google tools; * Experience in sales and/or customer service. We offer: * Market-competitive salary; * Transportation allowance; * Birthday day off; * Quarterly bonus based on goal achievement; * Participation in training programs and courses relevant to your role; After completion of the probationary period (90 days): * Meal allowance (R$ 300.00 per month);* * Full tuition scholarship for regular Cultura Inglesa courses for employees, spouses, and children. *For the 30-hour weekly workload option, salary and meal allowance are proportionally adjusted. ***ATTENTION: Applications exclusively via culturainglesamg.com.br under the 'Join Us' menu.*** Salary: R$1.621,00 per month Benefits: * Education allowance * Meal allowance * Transportation allowance Work location: On-site